Can't mount ntfs partition clicking from file manager

[cola]

It is gnome 3, debian jessie, nautilus file manager.
Click ntfs partition from file manager, type password got error:

Code: Select all

Unable to access “alldisksda5”
Error mounting /dev/sda5 at /media/user1/alldisksda5: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda5" "/media/user1/alldisksda5"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda5': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

Why is this error? Windows has been shutdown normally. What to do?

[andre@home]

Did you leave Windows via "hybernating"?
Often other OS do not like that you mount such a partition.
So in that case you have to restart in a normal way, without "hybernating".

[Head_on_a_Stick]

Disable "fast Startup" in Windows.
http://www.eightforums.com/tutorials/63 ... s-8-a.html

[andre@home]

Indeed
Fast startup is a combination which includes hybernation.... a so-called hybrid
https://msdn.microsoft.com/en-us/librar ... 2147217396

This is mostly valid for most programs. When you try to image a system disk or partition, most ghost programs refuse to do that when such options are active.
It should be a complete shutdown without any kind of hybernating or standby options active.