system freeze

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system freeze

Postby mitia » 2012-10-02 11:59

Hallo,
I'm experiencing sporadic crashes of the system: screen frozen, no input from mouse and keyboard, audio in loop (if playing), increase of fan speed.
Crashes happen during a wide range of normal activities (surfing on internet, chatting in xChat or skype, typing of documents) and apparently there isn't a specific cause of it.
I'm using Wheezy on a very recent Sony Vaio S15 laptop, installed on ext4 partition and running with gnome fallback.
The cpu is an Intel i7 3612QM; power limit notifications are present in kern.log, as shown in the following link; I'm not sure that it could be connected with system crashes, but certainly it is an additional information: http://paste.debian.net/195228/
Does anybody have suggestions to further investigate this issue?
Thank in advance.
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Re: system freeze

Postby blažek » 2012-10-02 13:45

Hi I've same problem
SW: Debian Wheezy amd64, kernel 3.2.0-3
HW: Lenovo z580 here are tech specs
I had to install debian wheezy (testing) because of wifi function, everything works very well but I'm getting random freezes (mouse and keyboard stuck, sound looping) whose can be solve only with hard reset... It happens in xfce, gnome and kde also...
I can't figure out what is the problem, at first I thought that problem is in dual graphic so i disabled one in bios but it still happens...
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Re: system freeze

Postby mitia » 2012-10-02 14:06

Hi blažek. We have the same kernel, the same reason to use wheezy (intel wireless didn't work on squeeze), the same cpu (peraps), and the same problem.
My dedicated GPU is disabled by software, using bumblebee; therefore i guessed it shouldn't be the cause of the problem and your experience seems to confirm that.
As a supplementary information: before to install wheezy I used squeeze for some days and no freezes happened.
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Re: system freeze

Postby adenukolnis » 2012-10-02 14:21

try a different kernel
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Re: system freeze

Postby blažek » 2012-10-02 15:59

Yes, we have unlike cpu, I have i-5... Once when it freezed i tried alt+ctrl+f2 and restarted gdm3 and it worked, but last time this didn't help cause keyboard didn't respond...
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Re: system freeze

Postby p00d73 » 2012-10-03 13:32

I have the same problem (screen freezes, sound loops, no input of any kind possible), but different hardware. Intel Core 2 Duo, nVidia G250M, Realtek wireless card. I'm using the 3.2-rt kernel with proprietary nVidia drivers installed. The normal 3.2 kernel without RT patches gives the same result. No useful information shows up in any of the logs.
Debian sid AMD64 + Xfce *** Linux Mint 13 AMD64 + Cinnamon *** Debian Wheezy ARM + Enlightenment *** Ångström ARM + Xfce
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Re: system freeze

Postby blažek » 2012-10-04 09:39

I'm a bit debian newbie so I have no experiences with other kernels except for debian 6 whose worked without freezes... Maybe we'll have to wait for new relase...
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Re: system freeze

Postby mitia » 2012-10-10 13:00

I've compiled the kernel 3.5.4 using the config file coming from the wheezy base kernel. The procedure I've used is described at this link.
The first visible effect of the new kernel is that some warning messages disappeared; they are:
-
Code: Select all
xhci_hcd 0000:00:14.0: Failed to enable MSI-X
which appeared at boot;
-
Code: Select all
CPUx: Package power limit notification
which was a frequent occurrence in log files.
I can't still say that the kernel upgrade solved the problem: I'll report further information after some days of use.
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Re: system freeze

Postby mitia » 2012-10-12 09:08

2 days with the new kernel, 2 days without freezes. Still too early to crow over a victory, but I suggest to blažek and p00d73 to try a kernel upgrade and to report their experience with it.
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Re: system freeze

Postby gannimo » 2012-10-12 19:10

Same problem here. Random freezes when at least one core is under full load. Core i7 with 16GB RAM here. I'm currently compiling a new kernel. The stock kernel is broken! (roughly 1 freeze/day on a new machine, no info in log files available)
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Re: system freeze

Postby steve_v » 2012-10-13 01:06

deb http://packages.siduction.org/base unstable main
Addmitedly this is not a laptop, but 3.5-4.towo-siduction-amd64 runs great w/wheezy here.
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Re: system freeze

Postby blažek » 2012-10-14 13:40

mitia wrote:2 days with the new kernel, 2 days without freezes. Still too early to crow over a victory, but I suggest to blažek and p00d73 to try a kernel upgrade and to report their experience with it.

Hello!!
I've just made clear install (beta2) and updated kernel according to you and everything seems to be OKEY!!! buddy thank you sooo much for your instructions ;))
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Re: system freeze

Postby buntunub » 2012-10-15 23:15

Hmm sounds like some kind of bug? Did you send a bug report about this issue? If not, please do, and list your workarounds.
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Re: system freeze

Postby rockneverdies » 2012-10-17 00:06

I'm also having the same issue. I just started using Wheezy (64-bit) few weeks ago. And last week I didn't have any freeze, so I was thinking just because the system was so new a week ago or something was missing. And I installed something and solved the problem without knowingly.
But unfortunately that was not the case; it happened few minutes ago again:-(

Totally randomly freezes. It doesn't accept any input from keyboard or mouse. The only way to get out is to shut the computer off.
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Re: system freeze

Postby Kringel » 2012-10-22 17:29

Same here. Today two freezes. One where the system was idleing in lock screen and another while youtube was playing and I was using aptitude in a virtual terminal. System gave no response to any inputs, sound looped, soft ACPI shutdown by shurt pressing the power button not possible.

System:
fresh install of wheezy
3.2.0-3-amd64 #1 SMP Mon Jul 23 02:45:17 UTC 2012 x86_64 GNU/Linux
Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
16GB RAM
Everything on one ext4 partition
Intel onboard graphics with two monitors connected

EDIT: System was stable with another linux distro for months. So a hardware error is very unlikely.
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