Hi,
I came here to ask about upgrading my system from 7.0 to 7.7 ... discovered I could not login because I forgot my password ... sent in to get a new password ... got it ... tried to change it to something I have some chance of remembering ... and you know-it-all-system says I can't do that because it doesn't like my email address. I'm blacklisted. I tried to follow up on that ... the message sad 'Sorry ... we cannot un-blacklist you... nothing can be done.' in so many words.
Is this for real? Why do you hate your users?