Sometimes GUIs will fail. If you have trouble, this may work.
What you need
If you are trying to connect a Bluetooth loudspeaker, you must install the Bluetooth pulseaudio module
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# apt install pulseaudio-module-bluetooth
Connecting to your device
Fortunately, Bluez has a nice command line client. Bluez should be installed by default. (If not, you must install it.)
Start the Bluez command line client:
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$ bluetoothctl
From the command line client, type
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devices
You will now get output like this:
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Device 05:FA:A3:62:23:F1 ACTON BLUETOOTH
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pair 05:FA:A3:62:23:F1
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trust 05:FA:A3:62:23:F1
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connect 05:FA:A3:62:23:F1