Installation missing drivers [solved, hit new weird issue]

Help with issues regarding installation of Debian

Installation missing drivers [solved, hit new weird issue]

Postby jadugarr » 2014-08-10 00:53

Hi, I've been trying to install debian, but when I get to the section where it tries to detect network hardware I get prompted about non-free firmware, specifically a file called rt73.bin

After some googling I found the rt73.bin file, and as this article tells me to https://wiki.debian.org/Firmware , i put it into the firmware folder of my bootable usb. I still get the same error. This driver problem might be related to the fact that I use an external usb adapter to connect to wifi on this computer. This is the thingy I have. http://www.dlink.com/uk/en/support/prod ... usb-dongle

Any help is very appreciated, I find trying/messing with linux distros incredibly frustrating because of random errors like this.

EDIT: I've run into a new absurd problem, but here are the files I added to the firmware directory that solved this issue, if anyone ever runs into the same problem. The new problem is discussed below.

http://distrib-coffee.ipsl.jussieu.fr/p ... noarch.rpm
http://ftp.us.debian.org/debian/pool/no ... .1_all.deb

One of these solved it.
Last edited by jadugarr on 2014-08-10 14:44, edited 3 times in total.
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Re: Installation missing drivers

Postby kiyop » 2014-08-10 01:05

Write concrete URL where you downloaded rt73.bin file.
Did you put the rt73.bin file on a directory firmware in a FAT32 filesystem partition on an USB media?

You can also use installer iso file with non-free firmware: http://cdimage.debian.org/cdimage/unoff ... -firmware/

Start installation and press CTRL+ALT+F2. Press enter key to activate tty2 command line interface.
Execute
Code: Select all
dmesg|grep -i usb
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Re: Installation missing drivers

Postby jadugarr » 2014-08-10 01:20

Hey thanks for the reply.

I found the file in this ubuntu query http://askubuntu.com/questions/229562/r ... -12-04-lts , someone posted it on dropbox. I'm a complete noob when it comes to linux, but I know ubuntu is just a commercialized and visually pimped version of debian, so I thought it shouldn't make a difference.

Before the installation i formatted the usb to its default settings (fat32) and used unetbootin to prepare the bootable usb. The usb is fat32 if that's what you're asking. I simply put the rt73 file into the 'firmware' directory of the usb. There was nothing there before.

I'm not quite sure how to use the link you gave me there. My system is amd64 so I guess I have to download something from that directory? Also, what does that command do? Does it relate to the download link you gave above?

Sorry for being such a noobcake, I feel a bit confused coming from windows. Could you give me a step by step on what should I do? :P

EDIT:Ah, the link you gave me is the installation but WITH the non-free drivers. Downloading one currently, will try and post back!

EDIT2: Alright, so I downloaded debian-live-7.6.0-amd64-gnome-desktop+nonfree.iso and used that for my usb instead. The only thing that changed is the GUI of the installation, which looks like something that belongs in 1985. I get the same error. :(
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Re: Installation missing drivers

Postby kiyop » 2014-08-10 02:21

Definitely, rt73.bin is listed in https://wiki.debian.org/Firmware
The links on the page are https://wiki.debian.org/WiFi/rt73 and https://packages.debian.org/search?sear ... s=rt73.bin , which links https://packages.debian.org/wheezy/firmware-ralink and https://packages.debian.org/wheezy/all/ ... k/filelist

It is a pity that you cannot solve your problem by live iso in http://cdimage.debian.org/cdimage/unoff ... -firmware/

How about using netinst? http://cdimage.debian.org/cdimage/unoff ... etinst.iso

I am not sure whether you can solve by installer of jessie (testing) of sid with newer kernel.
Jessie: http://cdimage.debian.org/cdimage/unoff ... etinst.iso
Sid: http://cdimage.debian.org/cdimage/unoff ... etinst.iso

What is the result of
Code: Select all
dmesg|grep -i usb
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Re: Installation missing drivers

Postby jadugarr » 2014-08-10 02:54

Hey, before you wrote that reply I had already found a solution. I found some other files which ended in .deb an .rpm which i stuck into the firmware folder and it worked! The installation connects to the internet and all, but now I have a new issue, and this is making me pull my hair out. How can installing an OS be this difficult?

Right about at the end of my first succesful install attempt (at around 90%) the screen went completely black, and my monitor was blinking as if it had no input (or the computer was off). Strange, I thought, so I tried again. The same thing happened. I tried leaving it with the black screen for a long time, which of course does nothing. I thought perhaps this could be SOMEHOW related to the fact that I chose autopartitioning for the free space (I'm trying to dualboot). As I was fiddling with the settings this happened AGAIN in the menu. So at this point I'm in the fetus position wondering why does the universe hate me. I decided to open the installation and just leave it there for 5min. Surely enough, without even progressing through the installation the black screen came.

So now that I've found a solution to the driver problem, the installation decides to go black screen on me AT RANDOM. And no matter how close or far I get to the end, I cant finish the install. Every time I have to get hit by this screen, restart, run the install again, reformat the partitions etc. I feel I am relatively competent with computers, but I haven't the foggiest of what the everlasting **** could this be.

Thank you so much for your help! Nothing on google searches has even remotely helped me with this one. I'm lost.

USELESS RANT BELOW READ AT YOUR OWN RISK
Linux users often bash on windows users for not taking the leap. You know why? This is why. I've tried installing ubuntu, fedora, debian all on different machines and every time, without fail I'd run into some absolutely retarded errors that no one could help me with. The times I succeeded with ubuntu ended up with bad graphics/network drivers to the point of the system being unusable. Linux is praised so hard, yet the number of problems I've had with windows over the course of 12 years is dwarfed by the number of problems I run into just trying to install a linux based system. That is all.
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Re: Installation missing drivers

Postby kiyop » 2014-08-10 03:15

I do not know why you deleted the last part of the last post of yours.
Maybe wifi rt73 driver issue is solved by adding https://packages.debian.org/wheezy/all/ ... k/download

As for graphics, https://wiki.debian.org/GraphicsCard
Newer kernel sometimes works for new monitor and graphics card.
Adding "nomodeset" to kernel option sometimes solves graphical issue.
Pressing CTRL+ALT+F2 or so sometimes show CLI.
Code: Select all
lspci

may show you the information on the graphics card.

You need not install debian. If you prefer windows, stick to windows.
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Re: Installation missing drivers

Postby jadugarr » 2014-08-10 03:28

Hey I didn't delete the last part, I moved it to my first post so If anyone finds the issue they can read the solution there too.

So you think this is a graphics problem? My issue is that within around 5 minutes of the installation being open it will go black and nothing else will happen.
My card is a radeon 5770 hd which I'm sure is widely supported, and most likely not the problem.
Adding "nomodeset" to kernel option sometimes solves graphical issue.
How can i do this exactly?

I wasnt trying to be hateful towards debian, or linux in general. I was just expressing my frustration. I've had incredible amounts of bad luck with it :( The reason I wrote that rant is because im 99.9% sure this issue will end unresolved like every other time something like this happened. I WANT to move to linux as I find it superior in almost every way, but I never can because this is how it ends every time...

Thank you for your help!
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Re: Installation missing drivers

Postby kiyop » 2014-08-10 03:42

jadugarr wrote:Hey I didn't delete the last part, I moved it to my first post so If anyone finds the issue they can read the solution there too.

I see.

jadugarr wrote:So you think this is a graphics problem? My issue is that within around 5 minutes of the installation being open it will go black and nothing else will happen.

Can you find some settings which may be culprit in BIOS (or UEFI) configuration?
When it turns black, how about pressing CTRL+ALT+F2, or pressing continuously ALT+SysRq and successively REISUB? What happens?
If kernel is not in panic and if keyboard is recognized (almost) correctly, it may show tty2 command line interface or reboot.

jadugarr wrote:My card is a radeon 5770 hd which I'm sure is widely supported, and most likely not the problem.

I see. Thank you for replying :)
https://wiki.debian.org/ATIProprietary#wheezy
may be useful for wheezy.

jadugarr wrote:
Adding "nomodeset" to kernel option sometimes solves graphical issue.
How can i do this exactly?

First, you should enter to command line of kernel loader (grub or isolinux?). I do not know the iso file you are using to install debian. If it is grub2, you should press Shift key at boot time. If you see grub2 menu, press e key to edit the boot parameters. If you see a line starting with "linux", add " nomodeset" at the end of line and press CTRL+x to boot.

jadugarr wrote:I wasnt trying to be hateful towards debian, or linux in general. I was just expressing my frustration.
(snip by kiyop)
Thank you for your help!

I see. I hope that you install debian successfully in near future :)
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Re: Installation missing drivers

Postby jadugarr » 2014-08-10 04:09

Hey I have some new observations to share with you. First of all I don't know what a kernel loader is. Is it the same as a bootloader?

1. If I load the USB and don't even select anything in the menu or start the install, the black screen will come anyways.
2. If I don't even boot the usb and continue to windows boot manager, I get two options 1. Windows 7 2. Continue installing debian
How and why do I get this option to continue installing debian, even if i didnt boot the usb? If i boot the usb normally i get the 1985 GUI, if i select this option to continue installing from the windows bootloader I get the fancy new GUI installation. What is going on here???
3. The black screen comes regardless if I boot from the usb or select to continue the installation.
4. If you gave a flamingo LSD and asked it to drive a truck, it would be half as confused as I am right now.

The black screen doesnt respond to any commands unfortunately, the only thing I can do is restart. If by kernel loader you meant the first menu that comes up when the usb is booted, I have a unetbootin menu. I can press tab to change some parameters but the line doesnt start with linux, and there arent many parameters to play with anyway (its one line). The iso Im using I mentioned earlier, I got it from the link you gave me debian-live-7.6.0-amd64-gnome-desktop+nonfree.iso

My mind is absolutely blown, I hope we can find a solution to this.

EDIT: I tried the continue installation option once more and this time it got much further, it finished copying the files and was pretty much done, I was selecting some network mirror bullcrap for software updates or something like that, and the black screen came again. Ofcourse, when i restart and continue installation I have to start from the beginning. Whyyyyy..... Just whyyy...
Last edited by jadugarr on 2014-08-10 04:21, edited 1 time in total.
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Re: Installation missing drivers

Postby kiyop » 2014-08-10 04:20

jadugarr wrote:Hey I have some new observations to share with you. First of all I don't know what a kernel loader is. Is it the same as a bootloader?

AFAIK, almost same as bootloader. A kernel loader is a bootloader which can load kernels such as linux kernel.

jadugarr wrote:1. If I load the USB and don't even select anything in the menu or start the install, the black screen will come anyways.
(snip by kiyop)
The black screen doesnt respond to any commands unfortunately, the only thing I can do is restart.

How could you restart? Pressing CTRL+ALT+DEL?

jadugarr wrote:If by kernel loader you meant the first menu that comes up when the usb is booted, I have a unetbootin menu.

I am not familiar with unetbootin at all. I only know that sometimes unetbootin works correctly and does not work in the other times.

jadugarr wrote:I can press tab to change some parameters but the line doesnt start with linux, and there arent many parameters to play with anyway (its one line).

How about adding " nomodeset" at the end of the line and trying booting?

jadugarr wrote:The iso Im using I mentioned earlier, I got it from the link you gave me debian-live-7.6.0-amd64-gnome-desktop+nonfree.iso

I remember that live installer fails to install grub correctly sometimes.
Can you boot live session (GUI) with the live installer?
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Re: Installation missing drivers

Postby jadugarr » 2014-08-10 04:30

kiyop wrote:How could you restart? Pressing CTRL+ALT+DEL?


Nope. Nothing responds I have to manually shut down and start the pc again.

kiyop wrote:How about adding " nomodeset" at the end of the line and trying booting?


The thing is, if I boot from USB, if I understand correctly, it boots with nomodeset by default. If I use the windows bootloader option to continue installation I get the graphical interface.

kiyop wrote:Can you boot live session (GUI) with the live installer?


Yep. Never had a single problem running any linux live from cd/usb. But installing it seems to be tricky.

This is so frustrating because I almost completed the install and it messed up at the last few steps (check out my edit on the last post)
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Re: Installation missing drivers

Postby kiyop » 2014-08-10 04:40

jadugarr wrote:EDIT: I tried the continue installation option once more and this time it got much further, it finished copying the files and was pretty much done, I was selecting some network mirror bullcrap for software updates or something like that, and the black screen came again. Ofcourse, when i restart and continue installation I have to start from the beginning. Whyyyyy..... Just whyyy...

Are you sure that md5sum or sha256sum for your iso file matches to the correct value?
Are you sure that the iso file is correctly burnt on USB?
Are you sure that the memory is free from error?
Are you sure that your hard disk does not have any bad sector?

What is the spec of your PC? Please write the manufactor and so on.
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Re: Installation missing drivers

Postby jadugarr » 2014-08-10 13:17

Are you sure that md5sum or sha256sum for your iso file matches to the correct value? Yes, I tried two different ISOs, remember? The official one, and the live CD you supplied me with. Both have this problem.
Are you sure that the iso file is correctly burnt on USB? Yes. Tried two images and Unetbootin never returned any errors.
Are you sure that the memory is free from error?
Are you sure that your hard disk does not have any bad sector?
To answer these two, no. I'm not sure. But the fact that the black screen happens at random deletes the possibility of this being the problem. The back screen happens even if all i do is boot the usb and leave it. It also happens during installation, and sometimes it happens after finishing partitioning/copying the files etc, so I'm almost 100% certain memory is not an issue.

I was gonna blame the USB, but I'm sure the installation works by loading itself onto the computer and doing things from there, right?

The problem summed up: If i boot the usb, within 5-10 minutes the screen will go black, regardless of what happens and the computer will not respond to anything. I should also note that my fan runs at max speed when this happens indicating that the cpu is working hard, perhaps this is a memory leak of some sort?

EDIT: I set up the usb with poweriso instead of unetbootin. So this time i was using the default debian menu. Again almost at the end of the installation I got blackscreened. I'm about to give up on this sht.

Here are my specs:
Windows 7 64bit installed
Manufacturer: Dell
System model: Studio XPS 8100
Processor: Intel I5 650@3.20Ghz (quadra core)
Memory: 8GB ram
Graphics: ATI radeon HD 5770

Here is my dxdiag if you need more detail on the pc. http://pastebin.com/eVdv5Aye

Helpppppp
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Re: Installation missing drivers

Postby kiyop » 2014-08-11 01:31

Thank you for replying the above. :)
You can press "QUOTE" icon in the post which you want to quote.
You will see that the quoted messages are between [ quote="NAME_OF_PERSON"] and [ /quote] tags (to disable quoting, spaces are inserted just after "["). You can manually add such tags by yourself.

jadugarr wrote:Are you sure that md5sum or sha256sum for your iso file matches to the correct value? Yes, I tried two different ISOs, remember? The official one, and the live CD you supplied me with. Both have this problem.

Did you execute "md5sum" or "sha256sum" command?

jadugarr wrote:Are you sure that the iso file is correctly burnt on USB? Yes. Tried two images and Unetbootin never returned any errors.

I am not sure if unetbootin checks the error at burning.
I wonder if it does not mean that there is no error at burning even if unetbootin never returned any errors.

jadugarr wrote:Are you sure that the memory is free from error?

You can check the physical memory by memtest86+ or so. You can use it with many linux live isos, such as system rescue cd: http://www.sysresccd.org/SystemRescueCd_Homepage
Memtest86+ : http://www.memtest.org/

jadugarr wrote:Are you sure that your hard disk does not have any bad sector? To answer these two, no. I'm not sure. But the fact that the black screen happens at random deletes the possibility of this being the problem.

Maybe. But not certain.
How about checking bad sector by fsck?
Boot live debian GUI and execute on terminal
Code: Select all
sudo su -
fsck -f -y -c -c /dev/sdXY

You can find X and Y on the above command by executing
Code: Select all
blkid
lsblk

If you replace "-c -c" with "-c", it takes shorter time but it only carry out read test.
Read manual by
Code: Select all
man fsck
man e2fsck

If the partitions used for installed debian is not ext2/3/4, you maybe should use different command to check.

jadugarr wrote:The back screen happens even if all i do is boot the usb and leave it. It also happens during installation, and sometimes it happens after finishing partitioning/copying the files etc, so I'm almost 100% certain memory is not an issue.

I do not think so.

jadugarr wrote:I was gonna blame the USB, but I'm sure the installation works by loading itself onto the computer and doing things from there, right?

Yes. The USB media may have bad blocks. The information of the iso may be not correctly burnt onto the USB. The iso file downloaded may be wrongly downloaded.

jadugarr wrote:The problem summed up: If i boot the usb, within 5-10 minutes the screen will go black, regardless of what happens and the computer will not respond to anything. I should also note that my fan runs at max speed when this happens indicating that the cpu is working hard, perhaps this is a memory leak of some sort?

Some incompatible configuration in the BIOS (UEFI) settings may be culprit.
Is there any thing which may be culprit in the BIOS (or UEFI) settings?

jadugarr wrote:EDIT: I set up the usb with poweriso instead of unetbootin. So this time i was using the default debian menu. Again almost at the end of the installation I got blackscreened.

If there is bad sector on the USB, it may happen.

You can give up anytime.

jadugarr wrote:Here are my specs:
Windows 7 64bit installed
Manufacturer: Dell
System model: Studio XPS 8100
Processor: Intel I5 650@3.20Ghz (quadra core)
Memory: 8GB ram
Graphics: ATI radeon HD 5770

Thank you for the above info. :)
8GB RAM! I envy you. I wonder if it is too large.

jadugarr wrote:Here is my dxdiag if you need more detail on the pc. http://pastebin.com/eVdv5Aye

I do not know well about logs generated by windows program, but it may be useful for someone on this forum, who will help you.
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Re: Installation missing drivers [solved, hit new weird issu

Postby jadugarr » 2014-08-11 07:54

Hey, I've narrowed the problem down to where I'm certain the culprit is either some memory leak or fundamental incompatibility of debian itself. I used the same usb to test multiple images, which yes, have been burned and checked with md5sum. I installed linux mint without any problems using the same usb and ran into the same problem when I tried debian again. I've tried 3 different isos now and with 100% certainty the fault is with debian. I ran a memory test as you've said (I have my own tools, and everything seems to be ok)

I feel defeated, because I dont want linux mint, I want debian god damnit!! I guess debian doesnt want me :(
I don't have time now, but I'm going to try installing an older version of debian then updating post install.

My bios doesnt have uefi on this computer, I've checked the settings and I can't find anything out of the ordinary. Also why would any settings be a problem? Sometimes the setup goes far sometimes it doesnt. The fact that it's random shows that there is no specific cause but most likely an issue that happens at boot time and the rest is just a matter of how long it takes for the system to destablize and crash.

Thanks for all your help kiyop, but I don't think we can beat this one :F
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