Cannot install debian 9 on my laptop, debian 8 was good

Help with issues regarding installation of Debian

Cannot install debian 9 on my laptop, debian 8 was good

Postby MariosX » 2017-09-24 14:06

hello
i cannot install debian 9 on my laptop, debian 7/8 was working fine, i get display glitches
https://postimg.org/gallery/2mi46giqu/
My laptop is a Toshiba Satellite L850-1MK Part No: PSKG8E Intel Core i7 , 8GB RAM, AMD 7600M
I also tried to use a different monitor not my laptops, and it does not get detected in Debian, in Windows it works fine, (both the monitor via HDMI and Laptop's display)
also ArchLinux's terminal is fine, and Linux Mint works. the only problem I have is with debian.
I get the same results whether I choose to boot in Live Mode, or in Graphical install or Install

and the same happens both with
debian-9.1.0-amd64-netinst.iso
and
debian-live-9.1.0-amd64-cinnamon.iso
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby Wheelerof4te » 2017-09-24 14:18

MariosX wrote: in Windows it works fine, (both the monitor via HDMI and Laptop's display)also ArchLinux's terminal is fine, and Linux Mint works. the only problem I have is with debian.


Then, what is the reason you want to try Debian? Why do you need it, does Debian fill any role that other OSs don't? Is it for curiosity's sake? These are all valid questions, more so if that is your only workstation.

What you and 80% of posters here need to know is that OS is a tool, not a toy. It is a toy only when you have other reliable tool.
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby MariosX » 2017-09-24 14:39

Wheelerof4te wrote:
MariosX wrote: in Windows it works fine, (both the monitor via HDMI and Laptop's display)also ArchLinux's terminal is fine, and Linux Mint works. the only problem I have is with debian.


Then, what is the reason you want to try Debian? Why do you need it, does Debian fill any role that other OSs don't? Is it for curiosity's sake? These are all valid questions, more so if that is your only workstation.

What you and 80% of posters here need to know is that OS is a tool, not a toy. It is a toy only when you have other reliable tool.


I am a debian user, I use debian on my desktop and on my Raspberry, I am just clarifying that the problem is with debian not with my laptop and I simply want to install debian on my laptop, simple as that.
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby Wheelerof4te » 2017-09-24 15:18

Ok, no offence intended. Have you tried Debian 9.1 install DVD? Search for "non-free Debian DVD image". There might be some needed non-free firmware (Linux Mint includes those by default).
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby HuangLao » 2017-09-24 15:46

Wheelerof4te wrote:Ok, no offence intended. Have you tried Debian 9.1 install DVD? Search for "non-free Debian DVD image". There might be some needed non-free firmware (Linux Mint includes those by default).


Agreed, sounds like the OP needs nonfree firmware.
Use this iso
https://cdimage.debian.org/cdimage/unof ... -firmware/

or just do a net install https://www.debian.org/distrib/netinst and untick all of the options for DE, print server, etc... then build up from there with the first added package after reboot being
Code: Select all
apt install firmware-linux-nonfree
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby p.H » 2017-09-24 17:15

I had similar display issues on a few machines when booting the Debian installer in EFI mode. Booting in BIOS/legacy mode was fine.

Non-free Debian installation images won't be of any help for display issues. The Debian installer does not include the GPU kernel modules which use these firmwares. Maybe the OP will have more luck with non-free Debian live images.
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby MariosX » 2017-09-24 17:32

tried
debian-live-9.1.0-amd64-cinnamon+nonfree.iso

no luck :(
same results
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby stevepusser » 2017-09-24 17:52

Can you run any Live session of Linux? Can you install inxi and give the result of

Code: Select all
inxi -F


so we have a better idea of what's going on with your hardware and drivers?

In Stretch, the AMD firmware that is required for AMD GPUs to run correctly has been split into a separate package. If you have Stretch installed and can get to a terminal, show the output of
Code: Select all
apt policy firmware-amd-graphics
The MX Linux repositories: Backports galore! If we don't have something, just ask and we'll try--we like challenges. New packages: Krita 3.3.2.1, Pale Moon 27.6.0, Audacity 2.2.0, mpv 0.27.0, Corebird 1.7.1, Firefox 57.0, SMPlayer 17.11.2
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby MariosX » 2017-09-24 19:28

inxi -f

Image

Code: Select all
mint@mint ~ $ inxi -f
CPU:       Quad core Intel Core i7-3630QM (-HT-MCP-) cache: 6144 KB
           clock speeds: max: 3400 MHz 1: 1337 MHz 2: 1219 MHz 3: 1446 MHz
           4: 1263 MHz 5: 1283 MHz 6: 1233 MHz 7: 1327 MHz 8: 1960 MHz
           CPU Flags: acpi aes aperfmperf apic arat arch_perfmon avx bts
           clflush cmov constant_tsc cx16 cx8 de ds_cpl dtes64 dtherm dts
           eagerfpu epb ept erms est f16c flexpriority fpu fsgsbase fxsr ht
           ida lahf_lm lm mca mce mmx monitor msr mtrr nonstop_tsc nopl nx pae
           pat pbe pcid pclmulqdq pdcm pebs pge pln pni popcnt pse pse36 pts
           rdrand rdtscp rep_good sep smep ss sse sse2 sse4_1 sse4_2 ssse3
           syscall tm tm2 tpr_shadow tsc tsc_deadline_timer vme vmx vnmi vpid
           x2apic xsave xsaveopt xtopology xtpr


I can't run any debian 9 or stretch on my laptop because I have the problems I told you about
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby stevepusser » 2017-09-24 19:41

I asked for the output of "inxi -F", not "inxi -f" :( You do realize that Linux commands are case-sensitive, I hope. If not, this can lead to problems, maybe related to what you are seeing. Hmmm, what about if you try a Stretch-derived distro Live session that is still quite closely related to Debian, since Mint has strayed a lot farther off the reservation. Maybe Sparky, SolydXK, Bunsen Labs Helium, or antiX 17 testing rc? They may have the secret ingredient that you can apply to Debian.
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby MariosX » 2017-09-25 07:36

Bunsen Labs
Code: Select all
iso: bl-Deuterium-amd64_20170429.iso

exact same results

Sparky Linux is different
Code: Select all
sparkylinux-4.6.1-x86_64-lxde-stb.iso


at first right after pushing enter in live mode
the commands were in glitched screen and after the commands and before loging in the GUI, it did something like a refresh or changed resoultion and the glitched screen got fixed

i run the commands like you told me so in Sparky
inxi -F
Code: Select all
live@live:~$ inxi -F
System:    Host: live Kernel: 4.9.0-3-amd64 x86_64 (64 bit)
           Desktop: LXDE (Openbox 3.6.1) Distro: SparkyLinux 4 (tyche)
Machine:   Device: laptop System: TOSHIBA product: SATELLITE L850-1MK v: PSKG8E-04M017GE
           Mobo: Intel model: PLCSF8 v: Type2 - Board Version
           UEFI: Insyde v: 6.80 date: 10/01/2013
Battery    BAT0: charge: 35.9 Wh 99.9% condition: 35.9/48.4 Wh (74%)
CPU:       Quad core Intel Core i7-3630QM (-HT-MCP-) cache: 6144 KB
           clock speeds: max: 3400 MHz 1: 1303 MHz 2: 1378 MHz 3: 1200 MHz
           4: 1204 MHz 5: 1256 MHz 6: 1478 MHz 7: 1288 MHz 8: 1199 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Thames [Radeon HD 7500M/7600M Series]
           Display Server: X.Org 1.19.2 drivers: ati,radeon (unloaded: modesetting,fbdev,vesa)
           Resolution: 1366x768@60.02hz, 1920x1200@59.95hz
           GLX Renderer: Gallium 0.4 on AMD TURKS (DRM 2.48.0 / 4.9.0-3-amd64, LLVM 3.9.1)
           GLX Version: 3.0 Mesa 13.0.6
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Turks HDMI Audio [Radeon HD 6500/6600 / 6700M Series]
           driver: snd_hda_intel
           Card-2 Intel 7 Series/C216 Family High Definition Audio Controller
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.9.0-3-amd64
Network:   Card-1: Qualcomm Atheros AR9485 Wireless Network Adapter
           driver: ath9k
           IF: wlan0 state: up mac: 2c:d0:5a:90:bc:ff
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169
           IF: eth0 state: down mac: 7c:05:07:24:fa:4b
Drives:    HDD Total Size: 942.3GB (0.1% used)
           ID-1: /dev/sda model: TOSHIBA_MQ01ABD0 size: 750.2GB
           ID-2: /dev/sdb model: OCZ size: 128.0GB
           ID-3: USB /dev/sdc model: Flash_Drive_DUO size: 64.2GB
Partition: ID-1: / size: 3.9G used: 273M (7%) fs: overlay dev: N/A
Sensors:   System Temperatures: cpu: 53.0C mobo: N/A gpu: 45.5
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 205 Uptime: 13 min Memory: 536.2/7938.4MB
           Client: Shell (bash) inxi: 2.3.5

apt policy firmware-amd-graphics
Code: Select all
live@live:~$ apt policy firmware-amd-graphics
firmware-amd-graphics:
  Installed: 20161130-3
  Candidate: 20161130-3
  Version table:
 *** 20161130-3 500
        500 http://ftp.debian.org/debian stretch/non-free amd64 Packages
        500 http://ftp.debian.org/debian stretch/non-free i386 Packages
        100 /var/lib/dpkg/status



https://www.youtube.com/watch?v=iao7hlf ... e=youtu.be
Last edited by MariosX on 2017-09-25 07:59, edited 1 time in total.
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby p.H » 2017-09-25 07:58

MariosX wrote:at first right after pushing enter in live mode
the commands were in glitched screen and after the commands and before loging in the GUI, it did something like a refresh or changed resoultion and the glitched screen got fixed

The redraw and resolution change probably happened when the GPU kernel module and firmwares were loaded. Same as what I observed on some UEFI machines. Unfortunately the Debian installer does not include the GPU kernel modules. On one machine I could workaround the bug by adding
Code: Select all
set gfxmode=800x600
set gfxpayload=keep

(the proper resolution may vary) in the GRUB menu entry, but it dit not work on others. I had to do the installation in BIOS/legacy mode and install GRUB EFI later.

Edit : typo corrected in "gfxpayload".
Last edited by p.H on 2017-09-25 09:30, edited 1 time in total.
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby MariosX » 2017-09-25 08:00

I uploaded a video showing exactly what happened
https://www.youtube.com/watch?v=iao7hlf ... e=youtu.be
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby MariosX » 2017-09-25 09:15

p.H wrote:
MariosX wrote:at first right after pushing enter in live mode
the commands were in glitched screen and after the commands and before loging in the GUI, it did something like a refresh or changed resoultion and the glitched screen got fixed

The redraw and resolution change probably happened when the GPU kernel module and firmwares were loaded. Same as what I observed on some UEFI machines. Unfortunately the Debian installer does not include the GPU kernel modules. On one machine I could workaround the bug by adding
Code: Select all
set gfxmode=800x600
set gfxplayload=keep

(the proper resolution may vary) in the GRUB menu entry, but it dit not work on others. I had to do the installation in BIOS/legacy mode and install GRUB EFI later.

The solution might be somewhere there.
I pressed e on Sparky Linux before pressing Enter to continue booting Live Mode and it had
Code: Select all
set gfxplayload=keep

on the code
I did the same thing in debian live mode and added
Code: Select all
set gfxplayload=keep


I had no screen glitches
Now I am trying adding this command on the graphical installer, I have no luck so far.
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Re: Cannot install debian 9 on my laptop, debian 8 was good

Postby p.H » 2017-09-25 09:33

Warning : I made a typo in my previous message (now corrected), I meant to write "gfxpayload" instead of "gfxplayload".
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