debian installer failed to detect hard disk on ASUS laptop

Help with issues regarding installation of Debian

debian installer failed to detect hard disk on ASUS laptop

Postby icyhearts » 2017-12-10 10:36

I am using debian 9.2 install DVD to install debian on my ASUS P45 VJ laptop, I used Rufus to make a bootable media.
The image file which I used was: firmware-9.2.1-amd64-DVD-1.iso.
However, debian install DVD failed to detect my hard disk during installation.
But if I press Ctrl+Alt+F2 to switch to a console, I can use fdisk to see my hard disk.
What's the reason that the installer cannot detect my hard disk?
Any help will be appreciated.
Last edited by icyhearts on 2017-12-10 14:04, edited 3 times in total.
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Re: debian installer failed to detect hard disk on my laptop

Postby GarryRicketson » 2017-12-10 11:14

Maybe your laptop is not supported hardware, But who knows you don't even bother to mention what kind of Laptop, and there are literally 1000s,...
Learn to ask a smart question

Ever wonder why your post isn't getting answered?
The third most likely reason is that you have not provided enough information on your problem for someone to help you. Try adding as much detailed information on the problem as you can along with what machine you have and it's specifications as well as specifically stating which version of Debian you are using.


debian installer failed to detect hard disk on my laptop
Use full: https://www.debian.org/releases/stable/i386/ch05s04.html
This is a good example of what information is needed to help you
Code: Select all
Package: installation-reports

Boot method: <How did you boot the installer? CD? floppy? network?>
Image version: <Full URL to image you downloaded is best>
Date: <Date and time of the install>

Machine: <Description of machine (eg, IBM Thinkpad R32)>
Processor:
Memory:
Partitions: <df -Tl will do; the raw partition table is preferred>

Output of lspci -knn (or lspci -nn):

Base System Installation Checklist:
[O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it

Initial boot:           [ ]
Detect network card:    [ ]
Configure network:      [ ]
Detect CD:              [ ]
Load installer modules: [ ]
Detect hard drives:     [ ]
Partition hard drives:  [ ]
Install base system:    [ ]
Clock/timezone setup:   [ ]
User/password setup:    [ ]
Install tasks:          [ ]
Install boot loader:    [ ]
Overall install:        [ ]

Comments/Problems:

<Description of the install, in prose, and any thoughts, comments
      and ideas you had during the initial install.>
Last edited by GarryRicketson on 2017-12-10 11:20, edited 1 time in total.
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Re: debian installer failed to detect hard disk on my laptop

Postby p.H » 2017-12-10 11:18

icyhearts wrote: I can use fdisk see my hard disk.

Don't tell. Show.
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Re: debian installer failed to detect hard disk on my laptop

Postby icyhearts » 2017-12-10 12:08

GarryRicketson wrote:Maybe your laptop is not supported hardware, But who knows you don't even bother to mention what kind of Laptop, and there are literally 1000s,...
Learn to ask a smart question

Ever wonder why your post isn't getting answered?
The third most likely reason is that you have not provided enough information on your problem for someone to help you. Try adding as much detailed information on the problem as you can along with what machine you have and it's specifications as well as specifically stating which version of Debian you are using.


debian installer failed to detect hard disk on my laptop
Use full: https://www.debian.org/releases/stable/i386/ch05s04.html
This is a good example of what information is needed to help you
Code: Select all
Package: installation-reports

Boot method: <How did you boot the installer? CD? floppy? network?>
Image version: <Full URL to image you downloaded is best>
Date: <Date and time of the install>

Machine: <Description of machine (eg, IBM Thinkpad R32)>
Processor:
Memory:
Partitions: <df -Tl will do; the raw partition table is preferred>

Output of lspci -knn (or lspci -nn):

Base System Installation Checklist:
[O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it

Initial boot:           [ ]
Detect network card:    [ ]
Configure network:      [ ]
Detect CD:              [ ]
Load installer modules: [ ]
Detect hard drives:     [ ]
Partition hard drives:  [ ]
Install base system:    [ ]
Clock/timezone setup:   [ ]
User/password setup:    [ ]
Install tasks:          [ ]
Install boot loader:    [ ]
Overall install:        [ ]

Comments/Problems:

<Description of the install, in prose, and any thoughts, comments
      and ideas you had during the initial install.>

Sorry that I have not pasted enough materials here.
My laptop is ASUS P45 VJ.
boot method: from a USB flash disk.
Image version: firmware-9.2.1-amd64-DVD-1.iso
Date: Dec 10 2017
Machine: ASUS P45 VJ laptop.
Processor: intel i5 3230m
Memory: 8GB
Partitions: the result of fdisk -l:

Code: Select all
Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0x786d0efe

Device     Boot     Start       End   Sectors   Size Id Type
/dev/sda1  *         2048 178262015 178259968    85G  7 HPFS/NTFS/exFAT
/dev/sda2       178262016 356521983 178259968    85G  7 HPFS/NTFS/exFAT
/dev/sda3       356526017 976769071 620243055 295.8G  f W95 Ext'd (LBA)
/dev/sda5       356526080 357050367    524288   256M 83 Linux
/dev/sda6       357054464 419862527  62808064    30G 83 Linux
/dev/sda7       419862528 482777087  62914560    30G 83 Linux
/dev/sda8       482779136 491167727   8388592     4G 82 Linux swap / Solaris
/dev/sda9       534804480 723840704 189036225  90.1G  7 HPFS/NTFS/exFAT
/dev/sda10      723840768 976769071 252928304 120.6G  7 HPFS/NTFS/exFAT
/dev/sda11      491169792 534804416  43634625  20.8G 83 Linux

Partition 3 does not start on physical sector boundary.
Partition table entries are not in disk order.




Disk /dev/sdb: 28.9 GiB, 30966546432 bytes, 60481536 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0x01965e4d

Device     Boot Start      End  Sectors  Size Id Type
/dev/sdb1  *     2048 60481535 60479488 28.9G  c W95 FAT32 (LBA)





result of lspci -nn:
Code: Select all
00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM Controller [8086:0154] (rev 09)
00:01.0 PCI bridge [0604]: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port [8086:0151] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09)
00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04)
00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C216 Chipset Family MEI Controller [8086:1e3a] (rev 04)
00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller [8086:1e2d] (rev 04)
00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller [8086:1e20] (rev 04)
00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4)
00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 [8086:1e12] (rev c4)
00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller [8086:1e26] (rev 04)
00:1f.0 ISA bridge [0601]: Intel Corporation HM76 Express Chipset LPC Controller [8086:1e59] (rev 04)
00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04)
00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller [8086:1e22] (rev 04)
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GF108M [GeForce GT 635M] [10de:0de3] (rev a1)
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 07)
03:00.0 Network controller [0280]: Intel Corporation Centrino Advanced-N 6235 [8086:088e] (rev 24)


Base System Installation Checklist:

Initial boot: [O]
Detect network card: [O]
Configure network: [ ]
Detect CD: [O]
Load installer modules: [O]
Detect hard drives: [E]
Partition hard drives: [ ]
Install base system: [ ]
Clock/timezone setup: [ ]
User/password setup: [ ]
Install tasks: [ ]
Install boot loader: [ ]
Overall install: [ ]


One point to say, the result of detecting network hardware says:
Code: Select all
"Some of your hardware needs non-free firmware files to operate. The firmware loade dfrom removable media, such as a USB stick or floppy.
The missing firmware files are:  iwlwifi-6000g2b-6.ucode."

It asked me 'yes' or 'no' to load missing firmware from removable media, I don't have iwlwifi-6000g2b-6.ucode, so I choose 'no'. But the loss of wifi firmware may not be related to the my problem of hard disk.

The result of detecting hard disk says:

Code: Select all
"No disk drive was detected, If you know he name of the driver needed by your disk driver, you can select it from the list.
Driver needed for you disk drive:"

and then a list of all kinds of drivers such as 3w-9xxx, 3w-sas, BusLogi, etc.
If I choose one such as 3w-9xxx, It returned to the page saying "No disk drive was detected" again.
Last edited by icyhearts on 2017-12-10 14:12, edited 2 times in total.
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Re: debian installer failed to detect hard disk on my laptop

Postby icyhearts » 2017-12-10 12:12

p.H wrote:
icyhearts wrote: I can use fdisk see my hard disk.

Don't tell. Show.


The result of fdisk -l (If I press Ctrl+Alt+F2 to switch to a console):
Code: Select all
Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0x786d0efe

Device     Boot     Start       End   Sectors   Size Id Type
/dev/sda1  *         2048 178262015 178259968    85G  7 HPFS/NTFS/exFAT
/dev/sda2       178262016 356521983 178259968    85G  7 HPFS/NTFS/exFAT
/dev/sda3       356526017 976769071 620243055 295.8G  f W95 Ext'd (LBA)
/dev/sda5       356526080 357050367    524288   256M 83 Linux
/dev/sda6       357054464 419862527  62808064    30G 83 Linux
/dev/sda7       419862528 482777087  62914560    30G 83 Linux
/dev/sda8       482779136 491167727   8388592     4G 82 Linux swap / Solaris
/dev/sda9       534804480 723840704 189036225  90.1G  7 HPFS/NTFS/exFAT
/dev/sda10      723840768 976769071 252928304 120.6G  7 HPFS/NTFS/exFAT
/dev/sda11      491169792 534804416  43634625  20.8G 83 Linux

Partition 3 does not start on physical sector boundary.
Partition table entries are not in disk order.




Disk /dev/sdb: 28.9 GiB, 30966546432 bytes, 60481536 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0x01965e4d

Device     Boot Start      End  Sectors  Size Id Type
/dev/sdb1  *     2048 60481535 60479488 28.9G  c W95 FAT32 (LBA)

Last edited by icyhearts on 2017-12-10 14:17, edited 2 times in total.
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Re: debian installer failed to detect hard disk on my laptop

Postby p.H » 2017-12-10 12:20

I do not see the USB flash disk in the output of fdisk -l.
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Re: debian installer failed to detect hard disk on my laptop

Postby GarryRicketson » 2017-12-10 12:25

Sorry that I have not pasted enough materials here.

No problem, thanks for posting the info, now some people may be able
to help you. Using code boxes, helps make it more readable as well
Code: Select all
[code] paste the code/ouptputs between these tags[/code]

I am not much of a tech, so can't help there, but now others that are more
tech oriented should be able to.
I do know we have quite of few threads, where people using Asus hardware
had problems, and they were able to solve the problems, in most cases.
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Re: debian installer failed to detect hard disk on my laptop

Postby Head_on_a_Stick » 2017-12-10 12:45

icyhearts wrote:I used fufus to make a bootable media

I presume that you mean Rufus, yes?

If so then you need to use "DD" [sic] mode to ensure correct transfer.

For Windows 10, I would recommend installing the Linux subsystem and then following Debian's official advice:

https://www.debian.org/CD/faq/#write-usb
Charlie don't hack
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Re: debian installer failed to detect hard disk on my laptop

Postby icyhearts » 2017-12-10 13:47

Head_on_a_Stick wrote:
icyhearts wrote:I used fufus to make a bootable media

I presume that you mean Rufus, yes?

If so then you need to use "DD" [sic] mode to ensure correct transfer.

For Windows 10, I would recommend installing the Linux subsystem and then following Debian's official advice:

https://www.debian.org/CD/faq/#write-usb

Yes, it should be rufus. I will correct my wrong typing.
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