[solved] Debian freezes at boot after install

Help with issues regarding installation of Debian

[solved] Debian freezes at boot after install

Postby radisionwablean » 2018-11-20 19:46

I am trying to install Debian 9, but my PC has an Atheros wireless component that requires a proprietary driver for WiFi and Bluetooth. The first time I did this, at the screen on the installer asking for the driver, I skipped it. The installation appeared to continue normally through Ethernet but when I tried to boot, it got stuck on this screen. I believe the driver is the problem, but I am not sure what the top lines mean. (memory error?)

https://i.imgur.com/CmcPmcT.png

After that, I tried putting the driver files from the Debian website on a USB drive and inserting it when prompted at install. Some of the driver files the installer claimed to be missing went away from the screen, but there were three more from ath10k that were missing. They were not included in the deb file from Debian. I looked for the specific files online but I could not find them.

Just to try, I downloaded the ISO for the non-free live OS. I booted into it and everything worked as intended. No nasty error or freeze. I tried installing from the non-free complete CD but I end up at the same problem. Though the output was more detailed, the system eventually froze:

https://i.stack.imgur.com/oVefG.png

How can I install Debian and have it work as intended?

I am an average user coming from Fedora.
Last edited by radisionwablean on 2018-11-24 20:08, edited 2 times in total.
radisionwablean
 
Posts: 6
Joined: 2018-11-20 19:24

Re: Debian freezes at boot after install

Postby debiman » 2018-11-22 06:52

i think the bluetooth thing is coincidental; the boot actually hangs at whatever comes after loading bluetooth drivers.
the other entries are not errors, so i'm not sure if they're relevant.

tell us something about the hardware you are trying to install debian on.
how old is it?
what gpu, what cpu?
you are aware that debian works best on slightly matured (2 years or more) hardware?

when you boot, can you switch to a text login by entering Ctrl-Alt-F2?
from there you could show us some info, like
Code: Select all
lspci -k


PS: please replace those hideously large images with simple links.
User avatar
debiman
 
Posts: 3064
Joined: 2013-03-12 07:18

Re: Debian freezes at boot after install

Postby radisionwablean » 2018-11-22 19:03

Hello, I've had this PC for more than 2 years. It is a Dell Inspiron.

Desktop Specs:
AMD Ryzen 7 Processor
AMD Radeon RX 570 Graphics Card
16GB DDR4 Ram
Standard WD 1TB Drive

I cannot try to login. When I select Debian in the GRUB menu it switches to the black screen above. Pressing the keys does nothing.
radisionwablean
 
Posts: 6
Joined: 2018-11-20 19:24

PS: please replace large images with simple links

Postby debiman » 2018-11-23 06:03

right.
so if you cannot provide any more information, i'm not sure how to help.
this search suggests it has something to do with the GPU.
but you will likely need to search more, with search terms combining make and model of CPU & GPU, and excerpts from boot messages.

try to boot with "nomodeset" (without the quotes) added to your kernel command line.
https://askubuntu.com/questions/19486/h ... -parameter
then repeat what i suggested earlier.

PS: please replace large images with simple links
(it's likely another reason why nobody else bothered to reply)
User avatar
debiman
 
Posts: 3064
Joined: 2013-03-12 07:18

Re: Debian freezes at boot after install

Postby radisionwablean » 2018-11-23 18:33

Booting with nomodeset WORKED! I am able to see the login screen and desktop. Will this change anything else though?
radisionwablean
 
Posts: 6
Joined: 2018-11-20 19:24

Re: Debian freezes at boot after install

Postby Head_on_a_Stick » 2018-11-23 21:01

radisionwablean wrote:Will this change anything else though?

AFAIK the AMD drivers require KMS so they might not be loaded.

Check the output of
Code: Select all
lspci -k

and see the kernel driver in use line for your graphics card (when X is running).

AMD cards also require non-free firmware, see the wiki for details.
dbruce wrote:Ubuntu forums try to be like a coffee shop in Seattle. Debian forums strive for the charm and ambience of a skinhead bar in Bacau. We intend to keep it that way.
User avatar
Head_on_a_Stick
 
Posts: 8322
Joined: 2014-06-01 17:46
Location: /dev/chair

Re: Debian freezes at boot after install

Postby radisionwablean » 2018-11-24 04:46

The interface was a little sluggish with the clean install. I had to install an additional driver, which allowed me to boot without the nomode parameter. Thanks
https://i.imgur.com/DBjNZUF.png
radisionwablean
 
Posts: 6
Joined: 2018-11-20 19:24

Re: Debian freezes at boot after install

Postby debiman » 2018-11-24 18:01

solved? maybe you could mark the title of your first post.
User avatar
debiman
 
Posts: 3064
Joined: 2013-03-12 07:18


Return to Installation

Who is online

Users browsing this forum: No registered users and 7 guests

fashionable