[SOLVED] gnome Software application; updates failing

Help with issues regarding installation of Debian

[SOLVED] gnome Software application; updates failing

Postby zapstrap » 2019-08-29 13:29

Clean install of Buster on a laptop; mostly working. Since the install, when I get a system message that software updates are available, the updates fail every time. This is in the Software app, which I believe is part of gnome. I get the update notification, but then the following message:

Unable to download updates from "extensions.gnome.org":
failed to download https://extensions.gnome.org//static/extensions.json:
Cannot resolve hostname

The weird thing is, if I ping extensions.gnome.org I get a response from oscp-router02.gnome.org, so obviously some form of name resolution is taking place.

If I run dig on extensions.gnome.org, the returned status is NXDOMAIN.

I ran apt-get update, and did not get any errors.

What am I missing?
Last edited by zapstrap on 2019-08-29 17:05, edited 1 time in total.
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Re: gnome Software application; updates failing

Postby trinidad » 2019-08-29 13:59

I'm not sure why this is showing up as an update. It appears to be a script source for gnome extensions which can be copied, but it is not a source file in that it will not install. It may be that a developer used the wrong address header and gnome updates mistakenly identifies it.

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Re: gnome Software application; updates failing

Postby zapstrap » 2019-08-29 16:22

Thanks, but how do I fix this up? The system is not doing any updates because of this. I tried to attach a screen capture, but I keep getting "Sorry, the board attachment quota has been reached."

*update: If I dismiss the warning, the next one I get is "Unable to download updates: internet access was required but wasn't available" followed by a "Network Settings" button. The thing is, I'm typing this message on the machine, and since you're reading it, I clearly have internet access. If I click the button, I get a screen with config settings for the wired ethernet connection. Is the updater not finding my wifi connection?
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Re: gnome Software application; updates failing

Postby phenest » 2019-08-29 16:30

Buster doesn't have any updates yet, anyway. At least, not from Debian.
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Re: gnome Software application; updates failing

Postby zapstrap » 2019-08-29 16:41

Thanks for the info. Buster having no updates is good to know, but not really a solution to the problem of gnome-software being confused about its own internet connection. I suspect something else is going on. I selected restart and install updates, and noted that the update process completed, followed by a second automagic reboot of the laptop. The gnome-software app now says it's up to date. Maybe it's just a glitch in the app, or something weird was up in the laptop's settings. Anyway, call it solved for now; is there a way to mark the issue described in this thread solved?
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Re: gnome Software application; updates failing

Postby phenest » 2019-08-29 17:00

zapstrap wrote:is there a way to mark the issue described in this thread solved?

Edit the title of the first post and add [SOLVED} at the beginning.

EDIT: I just tried gnome-software and it gave an error to begin with, then worked fine. Maybe a bug. I don't know, but it probably doesn't matter if it continues to work.
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Re: gnome Software application; updates failing

Postby sunrat » 2019-08-30 00:14

phenest wrote:Buster doesn't have any updates yet, anyway. At least, not from Debian.


Pardon? There have been 21 security updates in August alone.

https://www.debian.org/security/
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Re: [SOLVED] gnome Software application; updates failing

Postby trinidad » 2019-08-30 12:44

Gnome extensions are usually js/json scripts. The unpackaged source script should not be appearing in updates. The address header must be wrong and the file appears not to be on a gnome.org server.

https://wiki.gnome.org/Projects/GnomeShell/Extensions

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Re: [SOLVED] gnome Software application; updates failing

Postby phenest » 2019-08-30 16:52

@sunrat:

I don't use the security repo. Wasn't aware of any there.
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Re: [SOLVED] gnome Software application; updates failing

Postby sunrat » 2019-08-30 21:06

phenest wrote:@sunrat:

I don't use the security repo. Wasn't aware of any there.


Please remove your computer from the internet if it doesn't get security updates.
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