First boot error: watchdog: BUG: soft lockup

Help with issues regarding installation of Debian

First boot error: watchdog: BUG: soft lockup

Postby caeema » 2020-07-01 08:53

Hi everybody !

I just received a new laptop, and want to install Debian.

First thing first, here is my configuration:

ASUS VivoBook (N580GD-E4045T)

  • Intel Core i7-8750H
  • 16 GB DDR4
  • GeForce GTX 1050 (4 GB)
  • SSD 256 GB + HDD 1TO

Since I have 2 hard drives, I thought of a dual boot.
Windows 10 was already on the SSD, so install of Debian on the HDD.

Debian version: debian-live-10.4.0-amd64-kde

The install went well, no issue.
But when I try to boot on Debian, I have this error:

watchdog: BUG: soft lockup - CPU#10 stuck for 23s! [kworker/10:1:118]

Of course, I "googled" this before asking, but I could not find something really relevant, and I rather have your opinion before trying some stuffs.
It seems to be a hardware issue, but I would appreciate the isolate the issue.

Thanks for any details or informations you can provide me.

Regards,
caeema
 
Posts: 2
Joined: 2020-07-01 08:43

Re: First boot error: watchdog: BUG: soft lockup

Postby cuckooflew » 2020-07-01 13:14

The install went well, no issue.

So, does it boot ? And is everything working ok after booting ? This is what is confusing, you say it went well, and no issue, but then you say there is a "issue" and maybe it did not go so well ?
Please Read What we expect you have already Done
Search Engines know a lot, and
"If God had wanted computers to work all the time, He wouldn't have invented RESET buttons"
and
Just say NO to help vampires!
cuckooflew
 
Posts: 683
Joined: 2018-05-10 19:34
Location: Some where out west

Re: First boot error: watchdog: BUG: soft lockup

Postby caeema » 2020-07-02 05:57

Sorry for the misunderstanding.

It's not working, I can't boot, it's stuck with this message: watchdog: BUG: soft lockup - CPU#10 stuck for 23s! [kworker/10:1:118]
caeema
 
Posts: 2
Joined: 2020-07-01 08:43

Re: First boot error: watchdog: BUG: soft lockup

Postby Head_on_a_Stick » 2020-07-02 16:26

caeema wrote:Of course, I "googled" this before asking, but I could not find something really relevant

The last time I searched for that error for a lazy OP the results indicated potential problems with overclocking or PSU under-supply but I don't suppose that would be relevant for a laptop.

Have you installed the CPU µcode?
Black Lives Matter

Debian buster-backports ISO image: for new hardware support
User avatar
Head_on_a_Stick
 
Posts: 12770
Joined: 2014-06-01 17:46
Location: /dev/chair

Re: First boot error: watchdog: BUG: soft lockup

Postby cuckooflew » 2020-07-03 02:39

What is CPU µcode?
Maybe ?
https://packages.debian.org/buster/intel-microcode

From:https://wiki.debian.org/MicrocodeProcessors from Intel and AMD may need updates to their microcode to operate correctly. These updates fix bugs/errata that can cause anything from incorrect processing, to code and data corruption, and system lockups.

The BIOS (or UEFI) updates the CPU microcode during boot, however most of the time either the motherboard vendor won't issue frequent BIOS/UEFI updates, or the user won't install such updates. For these reasons, the system processor is likely to be running with outdated microcode on a vast number of systems.


Last but not least, in fact should be first:
https://wiki.debian.org/Microcode#Debian_10_.22Buster.22_.28stable.29
@ OP, the above has some important information, so really should read it .
Please Read What we expect you have already Done
Search Engines know a lot, and
"If God had wanted computers to work all the time, He wouldn't have invented RESET buttons"
and
Just say NO to help vampires!
cuckooflew
 
Posts: 683
Joined: 2018-05-10 19:34
Location: Some where out west


Return to Installation

Who is online

Users browsing this forum: No registered users and 5 guests

fashionable