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First boot error: watchdog: BUG: soft lockup

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caeema
Posts: 2
Joined: 2020-07-01 08:43

First boot error: watchdog: BUG: soft lockup

#1 Post by caeema »

Hi everybody !

I just received a new laptop, and want to install Debian.

First thing first, here is my configuration:

ASUS VivoBook (N580GD-E4045T)
  • Intel Core i7-8750H
  • 16 GB DDR4
  • GeForce GTX 1050 (4 GB)
  • SSD 256 GB + HDD 1TO
Since I have 2 hard drives, I thought of a dual boot.
Windows 10 was already on the SSD, so install of Debian on the HDD.

Debian version: debian-live-10.4.0-amd64-kde

The install went well, no issue.
But when I try to boot on Debian, I have this error:

watchdog: BUG: soft lockup - CPU#10 stuck for 23s! [kworker/10:1:118]

Of course, I "googled" this before asking, but I could not find something really relevant, and I rather have your opinion before trying some stuffs.
It seems to be a hardware issue, but I would appreciate the isolate the issue.

Thanks for any details or informations you can provide me.

Regards,

cuckooflew
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Re: First boot error: watchdog: BUG: soft lockup

#2 Post by cuckooflew »

The install went well, no issue.
So, does it boot ? And is everything working ok after booting ? This is what is confusing, you say it went well, and no issue, but then you say there is a "issue" and maybe it did not go so well ?
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caeema
Posts: 2
Joined: 2020-07-01 08:43

Re: First boot error: watchdog: BUG: soft lockup

#3 Post by caeema »

Sorry for the misunderstanding.

It's not working, I can't boot, it's stuck with this message: watchdog: BUG: soft lockup - CPU#10 stuck for 23s! [kworker/10:1:118]

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Head_on_a_Stick
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Re: First boot error: watchdog: BUG: soft lockup

#4 Post by Head_on_a_Stick »

caeema wrote:Of course, I "googled" this before asking, but I could not find something really relevant
The last time I searched for that error for a lazy OP the results indicated potential problems with overclocking or PSU under-supply but I don't suppose that would be relevant for a laptop.

Have you installed the CPU µcode?
deadbang

cuckooflew
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Re: First boot error: watchdog: BUG: soft lockup

#5 Post by cuckooflew »

What is CPU µcode?
Maybe ?
https://packages.debian.org/buster/intel-microcode
From:https://wiki.debian.org/MicrocodeProcessors from Intel and AMD may need updates to their microcode to operate correctly. These updates fix bugs/errata that can cause anything from incorrect processing, to code and data corruption, and system lockups.

The BIOS (or UEFI) updates the CPU microcode during boot, however most of the time either the motherboard vendor won't issue frequent BIOS/UEFI updates, or the user won't install such updates. For these reasons, the system processor is likely to be running with outdated microcode on a vast number of systems.
Last but not least, in fact should be first:
https://wiki.debian.org/Microcode#Debia ... 8stable.29
@ OP, the above has some important information, so really should read it .
Please Read What we expect you have already Done
Search Engines know a lot, and
"If God had wanted computers to work all the time, He wouldn't have invented RESET buttons"
and
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