Live USB won't load

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Live USB won't load

Postby PiperKev » 2020-11-14 22:49

I'm not sure if this is the appropriate forum for this, but I'm not sure where else to ask. I have a DELL Inspiron 3793 laptop that currently runs Linux Mint 20 flawlessly. I'm trying to run RescaTux from a USB drive to help me troubleshoot an intermittent boot problem I've been having, and I cannot get the program to boot in its latest version, which is based on Debian Buster. The previous version, which is based on Debian Stretch, loads fine. I thought at first that it was a problem with RescaTux, so I tried it with a Live USB of Buster 10.6 by itself, and I kept getting xserver errors that cycled repeatedly. I then tried a live USB of Debian Stretch, and it loaded fine (I couldn't find my wireless network, but that's another issue). I'm not familiar with Debian, so I'm not sure what my next step is. Can anyone point me in the right direction?

Thanks,
Kevin
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Re: Live USB won't load

Postby sunrat » 2020-11-15 00:02

Distros based on Debian are not supported here as we can't know what changes they make from Debian. For your Debian boot problem, xserver errors indicate a graphics issue so it would help to post details of your graphics card/s and also post the exact errors you are getting.
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Re: Live USB won't load

Postby PiperKev » 2020-11-15 14:42

sunrat wrote:Distros based on Debian are not supported here as we can't know what changes they make from Debian. For your Debian boot problem, xserver errors indicate a graphics issue so it would help to post details of your graphics card/s and also post the exact errors you are getting.


Understandable. I figure if I get Debian Buster working, RescaTux should work.

Anyway, here's my setup:

Code: Select all
System:
  Kernel: 5.4.0-53-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
  Desktop: Cinnamon 4.6.7 wm: muffin 4.6.3 dm: LightDM 1.30.0
  Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
Machine:
  Type: Laptop System: Dell product: Inspiron 3793 v: N/A serial: <filter>
  Chassis: type: 10 serial: <filter>
  Mobo: Dell model: 0C1PF2 v: A00 serial: <filter> UEFI: Dell v: 1.11.0
  date: 08/17/2020
Battery:
  ID-1: BAT0 charge: 39.9 Wh condition: 39.9/42.0 Wh (95%) volts: 12.4/11.4
  model: BYD DELL 1VX1H05 type: Li-poly serial: <filter> status: Full
CPU:
  Topology: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP
  arch: Ice Lake rev: 5 L2 cache: 6144 KiB
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  bogomips: 19046
  Speed: 1224 MHz min/max: 400/3600 MHz Core speeds (MHz): 1: 1200 2: 1201
  3: 1200 4: 1200 5: 1200 6: 1139 7: 1115 8: 1200
Graphics:
  Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0
  chip ID: 8086:8a56
  Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa
  resolution: 1920x1080~60Hz
  OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 20.0.8
  direct render: Yes
Audio:
  Device-1: Intel Smart Sound Audio vendor: Dell driver: snd_hda_intel
  v: kernel bus ID: 00:1f.3 chip ID: 8086:34c8
  Sound Server: ALSA v: k5.4.0-53-generic
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell
  driver: r8169 v: kernel port: 3000 bus ID: 01:00.0 chip ID: 10ec:8136
  IF: enp1s0 state: down mac: <filter>
  Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
  vendor: Dell driver: ath10k_pci v: kernel port: 3000 bus ID: 02:00.0
  chip ID: 168c:0042
  IF: wlp2s0 state: up mac: <filter>
  Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-10:6
  chip ID: 0cf3:e009
Drives:
  Local Storage: total: 931.51 GiB used: 671.59 GiB (72.1%)
  ID-1: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB
  speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: 1002 scheme: GPT
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
  v: 3.0 port: 4060 bus ID: 00:17.0 chip ID: 8086.282a rev: 30
Partition:
  ID-1: / size: 18.21 GiB used: 14.94 GiB (82.1%) fs: ext4 dev: /dev/sda2
  ID-2: /home size: 893.40 GiB used: 656.62 GiB (73.5%) fs: ext4
  dev: /dev/sda4
  ID-3: swap-1 size: 3.72 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda3
Sensors:
  System Temperatures: cpu: 58.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 0
Repos:
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
  1: deb https://dl.winehq.org/wine-builds/ubuntu/ focal main
  Active apt repos in: /etc/apt/sources.list.d/gezakovacs-ppa-focal.list
  1: deb http://ppa.launchpad.net/gezakovacs/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/nilarimogard-webupd8-focal.list
  1: deb http://ppa.launchpad.net/nilarimogard/webupd8/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
  1: deb http://packages.linuxmint.com ulyana main upstream import backport
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
  1: deb [arch=amd64] https://repo.skype.com/deb stable main
  Active apt repos in: /etc/apt/sources.list.d/ubuntuhandbook1-apps-focal.list
  1: deb http://ppa.launchpad.net/ubuntuhandbook1/apps/ubuntu focal main
Info:
  Processes: 280 Uptime: 5m Memory: 7.55 GiB used: 1.86 GiB (24.7%)
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38


I tried to take a pic of the error messages, but I'm afraid it's not legible:

Image

Thanks for any help you can provide!

Cheers,
Kevin
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Re: Live USB won't load

Postby PiperKev » 2020-11-15 14:47

I keep getting an Internal Server Error when I try to attach the image, so hopefully this link will work: https://drive.google.com/file/d/1unj0E7tPNFA08z8tqzvQqaV-l1t2JszO/view?usp=sharing
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Re: Live USB won't load

Postby RU55EL » 2020-11-15 15:19

PiperKev wrote:I'm not sure if this is the appropriate forum for this, but I'm not sure where else to ask. I have a DELL Inspiron 3793 laptop that currently runs Linux Mint 20 flawlessly. I'm trying to run RescaTux from a USB drive to help me troubleshoot an intermittent boot problem I've been having, and I cannot get the program to boot in its latest version, which is based on Debian Buster.


Unfortunately, this is really not the appropriate forum for helping you figure out how to get RescaTux to boot. You should try to locate support for RescaTux.

PiperKev wrote:The previous version, which is based on Debian Stretch, loads fine.


If the previous version loads fine, why don't you use it to help you diagnose your problem with Linux Mint?
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Re: Live USB won't load

Postby Head_on_a_Stick » 2020-11-15 17:32

Thread moved to the Offtopic section.
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Re: Live USB won't load

Postby stevepusser » 2020-11-15 18:48

That is a 2020 Intel tenth-generation laptop, and the graphics are known not to be compatible with Buster's stock video drivers, kernel, and firmware, since those date back to the end of 2018 or so. If Rescatux uses the same packages, no wonder it doesn't get to a GUI.

Are you certain that the same laptop was fine with Stretch? Pardon me if I am skeptical...

You'll need to use a rescue disk based on a newer distrelease, or one with a lot of backports on top of Buster.
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Re: Live USB won't load

Postby PiperKev » 2020-11-15 19:48

stevepusser wrote:That is a 2020 Intel tenth-generation laptop, and the graphics are known not to be compatible with Buster's stock video drivers, kernel, and firmware, since those date back to the end of 2018 or so. If Rescatux uses the same packages, no wonder it doesn't get to a GUI.

Are you certain that the same laptop was fine with Stretch? Pardon me if I am skeptical...

You'll need to use a rescue disk based on a newer distrelease, or one with a lot of backports on top of Buster.


It wasn't exactly "fine", but it did load to the point where I had a desktop. but it didn't find my wireless network, and I didn't play much with it beyond that. I believe I've found a workaround using MXLinux.

Cheers,
Kevin
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