Bluetoothctl and strange behavior of Logitech MX Anywhere 2

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Bluetoothctl and strange behavior of Logitech MX Anywhere 2

Postby thehand » 2017-09-15 18:23

I have tried to pair a Bluetooth LE device, a Logitech MX Anywhere 2 mouse (http://support.logitech.com/en_us/product/mx-anywhere2 is the page on Logitech's website, it has been superseded by the 2S but you can still find this mouse). The mouse pairs and works fine in Windows 8.1, but I do most of my work using Debian. System details at end of post.
I am using bluetoothctl because this seems to be a pinless mouse, as the instructions by the user uris here (https://askubuntu.com/questions/741330/how-do-i-get-logitech-mx-anywhere-2-to-work-in-16-04-bluetooth-smart), regarding changing the Simple Pairing mode using hciconfig, works to allow me to pair the device.
I then followed the instructions of the user James Anthony in that same page, and it seems to have worked, but it disconnects after about a second, but shows connected, as shown below after running info in bluetoothctl on my mouse's MAC address.
I have always tried to figure out and solve my own problems in Linux (and I always come back to Debian for some reason :wink: ), but I have no idea with this problem. I am using bluez for bluetooth (v5.43-2), and the bluetooth device is part of a Intel 8265 Dual Band AC + Bluetooth. I don't know where to begin to look for information on what is happening, and any help would be appreciated.

Here is the output of the info command in bluetoothctl:
Code: Select all
[MX Anywhere 2]# info CC:5C:34:45:7D:99
Device CC:5C:34:45:7D:99
   Name: MX Anywhere 2
   Alias: MX Anywhere 2
   Appearance: 0x03c2
   Icon: input-mouse
   Paired: yes
   Trusted: yes
   Blocked: no
   Connected: yes
   LegacyPairing: no
   UUID: Generic Access Profile    (00001800-0000-1000-8000-00805f9b34fb)
   UUID: Generic Attribute Profile (00001801-0000-1000-8000-00805f9b34fb)
   UUID: Device Information        (0000180a-0000-1000-8000-00805f9b34fb)
   UUID: Battery Service           (0000180f-0000-1000-8000-00805f9b34fb)
   UUID: Human Interface Device    (00001812-0000-1000-8000-00805f9b34fb)
   UUID: Vendor specific           (00010000-0000-1000-8000-011f2000046d)
   Modalias: usb:v046DpB013d0007


Here is the output of lshw (with identifying info X-ed out) if you need it, but I am using Debian 9.1:
Code: Select all
carbondell-precision-7710   
    description: Laptop
    product: Precision 7710 (06DA)
    vendor: Dell Inc.
    serial: XXXXXXX
    width: 64 bits
    capabilities: smbios-2.8 dmi-2.8 smp vsyscall32
    configuration: boot=normal chassis=laptop sku=06DA uuid=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
  *-core
       description: Motherboard
       product: 0G8MC8
       vendor: Dell Inc.
       physical id: 0
       version: A00
       serial: /XXXXXX2/XXXXXXXXXXXXXX/
     *-firmware
          description: BIOS
          vendor: Dell Inc.
          physical id: 0
          version: 1.4.14
          date: 04/28/2016
          size: 64KiB
          capacity: 15MiB
          capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
     *-cpu
          description: CPU
          product: Intel(R) Xeon(R) CPU E3-1545M v5 @ 2.90GHz
          vendor: Intel Corp.
          physical id: 47
          bus info: cpu@0
          version: Intel(R) Xeon(R) CPU E3-1545M v5 @ 2.90GHz
          serial: To Be Filled By O.E.M.
          slot: U3E1
          size: 3533MHz
          capacity: 3800MHz
          width: 64 bits
          clock: 100MHz
          capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp cpufreq
          configuration: cores=4 enabledcores=4 threads=8
        *-cache:0
             description: L1 cache
             physical id: 44
             slot: L1 Cache
             size: 128KiB
             capacity: 128KiB
             capabilities: synchronous internal write-back instruction
             configuration: level=1
        *-cache:1
             description: L2 cache
             physical id: 45
             slot: L2 Cache
             size: 1MiB
             capacity: 1MiB
             capabilities: synchronous internal write-back unified
             configuration: level=2
        *-cache:2
             description: L3 cache
             physical id: 46
             slot: L3 Cache
             size: 8MiB
             capacity: 8MiB
             capabilities: synchronous internal write-back unified
             configuration: level=3
     *-cache
          description: L1 cache
          physical id: 43
          slot: L1 Cache
          size: 128KiB
          capacity: 128KiB
          capabilities: synchronous internal write-back data
          configuration: level=1
     *-memory
          description: System Memory
          physical id: 48
          slot: System board or motherboard
          size: 16GiB
          capabilities: ecc
          configuration: errordetection=ecc
        *-bank:0
             description: DIMM [empty]
             physical id: 0
             slot: ChannelA-DIMM0
        *-bank:1
             description: DIMM [empty]
             physical id: 1
             slot: ChannelB-DIMM0
        *-bank:2
             description: DIMM DDR4 Synchronous 2400 MHz (0.4 ns)
             product: 18ASF2G72HZ-2G3B1
             vendor: Micron
             physical id: 2
             serial: XXXXXXXX
             slot: ChannelB-DIMM1
             size: 16GiB
             width: 64 bits
             clock: 2400MHz (0.4ns)
        *-bank:3
             description: DIMM [empty]
             physical id: 3
             slot: ChannelA-DIMM1
     *-pci
          description: Host bridge
          product: Skylake Host Bridge/DRAM Registers
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 0a
          width: 32 bits
          clock: 33MHz
          configuration: driver=ie31200_edac
          resources: irq:0
        *-pci:0
             description: PCI bridge
             product: Skylake PCIe Controller (x16)
             vendor: Intel Corporation
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 0a
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:121 ioport:e000(size=4096) memory:db000000-dc0fffff ioport:b0000000(size=301989888)
           *-display
                description: VGA compatible controller
                product: GM204GLM [Quadro M4000M]
                vendor: NVIDIA Corporation
                physical id: 0
                bus info: pci@0000:01:00.0
                version: a1
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
                configuration: driver=nvidia latency=0
                resources: irq:129 memory:db000000-dbffffff memory:b0000000-bfffffff memory:c0000000-c1ffffff ioport:e000(size=128) memory:c0000-dffff
           *-multimedia
                description: Audio device
                product: GM204 High Definition Audio Controller
                vendor: NVIDIA Corporation
                physical id: 0.1
                bus info: pci@0000:01:00.1
                version: a1
                width: 32 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list
                configuration: driver=snd_hda_intel latency=0
                resources: irq:17 memory:dc080000-dc083fff
        *-generic:0
             description: Signal processing controller
             product: Skylake Processor Thermal Subsystem
             vendor: Intel Corporation
             physical id: 4
             bus info: pci@0000:00:04.0
             version: 0a
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm bus_master cap_list
             configuration: driver=proc_thermal latency=0
             resources: irq:16 memory:da140000-da147fff
        *-usb
             description: USB controller
             product: Sunrise Point-H USB 3.0 xHCI Controller
             vendor: Intel Corporation
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi xhci bus_master cap_list
             configuration: driver=xhci_hcd latency=0
             resources: irq:122 memory:da130000-da13ffff
           *-usbhost:0
                product: xHCI Host Controller
                vendor: Linux 4.9.0-3-amd64 xhci-hcd
                physical id: 0
                bus info: usb@1
                logical name: usb1
                version: 4.09
                capabilities: usb-2.00
                configuration: driver=hub slots=16 speed=480Mbit/s
              *-usb:0
                   description: Bluetooth wireless interface
                   vendor: Intel Corp.
                   physical id: 6
                   bus info: usb@1:6
                   version: 0.10
                   capabilities: bluetooth usb-2.00
                   configuration: driver=btusb maxpower=100mA speed=12Mbit/s
              *-usb:1 UNCLAIMED
                   description: Generic USB device
                   product: 5880
                   vendor: Broadcom Corp
                   physical id: a
                   bus info: usb@1:a
                   version: 1.01
                   serial: XXXXXXXXXXXXXX
                   capabilities: usb-1.10
                   configuration: maxpower=100mA speed=12Mbit/s
              *-usb:2
                   description: Video
                   product: Integrated_Webcam_HD
                   vendor: XXXXXXXXXXXXXXXXXXXX
                   physical id: b
                   bus info: usb@1:b
                   version: 57.27
                   capabilities: usb-2.00
                   configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
           *-usbhost:1
                product: xHCI Host Controller
                vendor: Linux 4.9.0-3-amd64 xhci-hcd
                physical id: 1
                bus info: usb@2
                logical name: usb2
                version: 4.09
                capabilities: usb-3.00
                configuration: driver=hub slots=10 speed=5000Mbit/s
        *-generic:1 UNCLAIMED
             description: Signal processing controller
             product: Sunrise Point-H Thermal subsystem
             vendor: Intel Corporation
             physical id: 14.2
             bus info: pci@0000:00:14.2
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: latency=0
             resources: memory:da156000-da156fff
        *-communication
             description: Communication controller
             product: Sunrise Point-H CSME HECI #1
             vendor: Intel Corporation
             physical id: 16
             bus info: pci@0000:00:16.0
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=mei_me latency=0
             resources: irq:128 memory:da155000-da155fff
        *-storage
             description: SATA controller
             product: Sunrise Point-H SATA controller [AHCI mode]
             vendor: Intel Corporation
             physical id: 17
             bus info: pci@0000:00:17.0
             version: 31
             width: 32 bits
             clock: 66MHz
             capabilities: storage msi pm ahci_1.0 bus_master cap_list
             configuration: driver=ahci latency=0
             resources: irq:124 memory:da150000-da151fff memory:da154000-da1540ff ioport:f050(size=8) ioport:f040(size=4) ioport:f020(size=32) memory:da153000-da1537ff
        *-pci:1
             description: PCI bridge
             product: Sunrise Point-H PCI Express Root Port #2
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:17 memory:dc300000-dc3fffff
           *-network
                description: Wireless interface
                product: Intel Corporation
                vendor: Intel Corporation
                physical id: 0
                bus info: pci@0000:02:00.0
                logical name: wlp2s0
                version: 78
                serial: cc:2f:71:XX:XX:XX
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=iwlwifi driverversion=4.9.0-3-amd64 firmware=22.361476.0 ip=10.19.20.23 latency=0 link=yes multicast=yes wireless=IEEE 802.11
                resources: irq:126 memory:dc300000-dc301fff
        *-pci:2
             description: PCI bridge
             product: Sunrise Point-H PCI Express Root Port #3
             vendor: Intel Corporation
             physical id: 1c.2
             bus info: pci@0000:00:1c.2
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:18 memory:dc200000-dc2fffff
           *-generic
                description: Unassigned class
                product: RTS525A PCI Express Card Reader
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:03:00.0
                version: 01
                width: 32 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list
                configuration: driver=rtsx_pci latency=0
                resources: irq:123 memory:dc200000-dc200fff
        *-pci:3
             description: PCI bridge
             product: Sunrise Point-H PCI Express Root Port #5
             vendor: Intel Corporation
             physical id: 1c.4
             bus info: pci@0000:00:1c.4
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:16 ioport:2000(size=4096) memory:c4000000-da0fffff ioport:80000000(size=570425344)
        *-isa
             description: ISA bridge
             product: Sunrise Point-H LPC Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 31
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-memory UNCLAIMED
             description: Memory controller
             product: Sunrise Point-H PMC
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 31
             width: 32 bits
             clock: 33MHz (30.3ns)
             capabilities: bus_master
             configuration: latency=0
             resources: memory:da14c000-da14ffff
        *-multimedia
             description: Audio device
             product: Sunrise Point-H HD Audio
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=snd_hda_intel latency=32
             resources: irq:127 memory:da148000-da14bfff memory:da120000-da12ffff
        *-serial
             description: SMBus
             product: Sunrise Point-H SMBus
             vendor: Intel Corporation
             physical id: 1f.4
             bus info: pci@0000:00:1f.4
             version: 31
             width: 64 bits
             clock: 33MHz
             configuration: driver=i801_smbus latency=0
             resources: irq:16 memory:da152000-da1520ff ioport:f000(size=32)
        *-network
             description: Ethernet interface
             product: Ethernet Connection (2) I219-LM
             vendor: Intel Corporation
             physical id: 1f.6
             bus info: pci@0000:00:1f.6
             logical name: enp0s31f6
             version: 31
             serial: 28:f1:0e:xx:xx:xx
             capacity: 1Gbit/s
             width: 32 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
             configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.8-3 latency=0 link=no multicast=yes port=twisted pair
             resources: irq:125 memory:da100000-da11ffff
     *-scsi
          physical id: 1
          logical name: scsi3
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: PNY CS1311 480GB
             physical id: 0.0.0
             bus info: scsi@3:0.0.0
             logical name: /dev/sda
             version: 1122
             serial: PNYXXXXXXXXXXXXXXXXX
             size: 447GiB (480GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=b17768ba
           *-volume:0
                description: Windows NTFS volume
                physical id: 1
                bus info: scsi@3:0.0.0,1
                logical name: /dev/sda1
                version: 3.1
                serial: XXXX-XXXX
                size: 348MiB
                capacity: 350MiB
                capabilities: primary ntfs initialized
                configuration: clustersize=4096 created=2017-02-15 09:25:38 filesystem=ntfs label=System Reserved modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
           *-volume:1
                description: Windows NTFS volume
                physical id: 2
                bus info: scsi@3:0.0.0,2
                logical name: /dev/sda2
                version: 3.1
                serial: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
                size: 219GiB
                capacity: 219GiB
                capabilities: primary ntfs initialized
                configuration: clustersize=4096 created=2017-02-15 09:26:25 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
           *-volume:2
                description: EXT4 volume
                vendor: Linux
                physical id: 3
                bus info: scsi@3:0.0.0,3
                logical name: /dev/sda3
                logical name: /
                version: 1.0
                serial: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
                size: 209GiB
                capacity: 209GiB
                capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
                configuration: created=2017-09-11 17:52:31 filesystem=ext4 label=carbondellpart lastmountpoint=/ modified=2017-09-15 09:39:03 mount.fstype=ext4 mount.options=rw,noatime,nodiratime,errors=remount-ro,data=ordered mounted=2017-09-15 13:39:03 state=mounted
  *-battery
       product: DELL 1V0PP67
       vendor: LG
       physical id: 1
       version: 07/25/2016
       serial: XXXX
       slot: Sys. Battery Bay
       capacity: 71990mWh
       configuration: voltage=11.1V


I am ready to provide any information needed, thank you for your time.
thehand
 
Posts: 6
Joined: 2009-09-09 13:01

Re: Bluetoothctl and strange behavior of Logitech MX Anywher

Postby arochester » 2017-09-18 08:47

"Something to be aware of: Debian is a core or source distribution. This means there are many Debian-based distributions. THEY ARE NOT DEBIAN."
arochester
 
Posts: 1048
Joined: 2010-12-07 19:55

Re: Bluetoothctl and strange behavior of Logitech MX Anywher

Postby thehand » 2017-09-26 20:05

I don't understand what you asked me about the post. I paired the device using the default bluetoothctl in Debian as they explained in that AskUbuntu question, but...are you asking me why I used the information in that question?
thehand
 
Posts: 6
Joined: 2009-09-09 13:01


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