I am using bluetoothctl because this seems to be a pinless mouse, as the instructions by the user uris here (https://askubuntu.com/questions/741330/ ... ooth-smart), regarding changing the Simple Pairing mode using hciconfig, works to allow me to pair the device.
I then followed the instructions of the user James Anthony in that same page, and it seems to have worked, but it disconnects after about a second, but shows connected, as shown below after running info in bluetoothctl on my mouse's MAC address.
I have always tried to figure out and solve my own problems in Linux (and I always come back to Debian for some reason ), but I have no idea with this problem. I am using bluez for bluetooth (v5.43-2), and the bluetooth device is part of a Intel 8265 Dual Band AC + Bluetooth. I don't know where to begin to look for information on what is happening, and any help would be appreciated.
Here is the output of the info command in bluetoothctl:
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[MX Anywhere 2]# info CC:5C:34:45:7D:99
Device CC:5C:34:45:7D:99
Name: MX Anywhere 2
Alias: MX Anywhere 2
Appearance: 0x03c2
Icon: input-mouse
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Generic Access Profile (00001800-0000-1000-8000-00805f9b34fb)
UUID: Generic Attribute Profile (00001801-0000-1000-8000-00805f9b34fb)
UUID: Device Information (0000180a-0000-1000-8000-00805f9b34fb)
UUID: Battery Service (0000180f-0000-1000-8000-00805f9b34fb)
UUID: Human Interface Device (00001812-0000-1000-8000-00805f9b34fb)
UUID: Vendor specific (00010000-0000-1000-8000-011f2000046d)
Modalias: usb:v046DpB013d0007
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carbondell-precision-7710
description: Laptop
product: Precision 7710 (06DA)
vendor: Dell Inc.
serial: XXXXXXX
width: 64 bits
capabilities: smbios-2.8 dmi-2.8 smp vsyscall32
configuration: boot=normal chassis=laptop sku=06DA uuid=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
*-core
description: Motherboard
product: 0G8MC8
vendor: Dell Inc.
physical id: 0
version: A00
serial: /XXXXXX2/XXXXXXXXXXXXXX/
*-firmware
description: BIOS
vendor: Dell Inc.
physical id: 0
version: 1.4.14
date: 04/28/2016
size: 64KiB
capacity: 15MiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
*-cpu
description: CPU
product: Intel(R) Xeon(R) CPU E3-1545M v5 @ 2.90GHz
vendor: Intel Corp.
physical id: 47
bus info: cpu@0
version: Intel(R) Xeon(R) CPU E3-1545M v5 @ 2.90GHz
serial: To Be Filled By O.E.M.
slot: U3E1
size: 3533MHz
capacity: 3800MHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp cpufreq
configuration: cores=4 enabledcores=4 threads=8
*-cache:0
description: L1 cache
physical id: 44
slot: L1 Cache
size: 128KiB
capacity: 128KiB
capabilities: synchronous internal write-back instruction
configuration: level=1
*-cache:1
description: L2 cache
physical id: 45
slot: L2 Cache
size: 1MiB
capacity: 1MiB
capabilities: synchronous internal write-back unified
configuration: level=2
*-cache:2
description: L3 cache
physical id: 46
slot: L3 Cache
size: 8MiB
capacity: 8MiB
capabilities: synchronous internal write-back unified
configuration: level=3
*-cache
description: L1 cache
physical id: 43
slot: L1 Cache
size: 128KiB
capacity: 128KiB
capabilities: synchronous internal write-back data
configuration: level=1
*-memory
description: System Memory
physical id: 48
slot: System board or motherboard
size: 16GiB
capabilities: ecc
configuration: errordetection=ecc
*-bank:0
description: DIMM [empty]
physical id: 0
slot: ChannelA-DIMM0
*-bank:1
description: DIMM [empty]
physical id: 1
slot: ChannelB-DIMM0
*-bank:2
description: DIMM DDR4 Synchronous 2400 MHz (0.4 ns)
product: 18ASF2G72HZ-2G3B1
vendor: Micron
physical id: 2
serial: XXXXXXXX
slot: ChannelB-DIMM1
size: 16GiB
width: 64 bits
clock: 2400MHz (0.4ns)
*-bank:3
description: DIMM [empty]
physical id: 3
slot: ChannelA-DIMM1
*-pci
description: Host bridge
product: Skylake Host Bridge/DRAM Registers
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 0a
width: 32 bits
clock: 33MHz
configuration: driver=ie31200_edac
resources: irq:0
*-pci:0
description: PCI bridge
product: Skylake PCIe Controller (x16)
vendor: Intel Corporation
physical id: 1
bus info: pci@0000:00:01.0
version: 0a
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:121 ioport:e000(size=4096) memory:db000000-dc0fffff ioport:b0000000(size=301989888)
*-display
description: VGA compatible controller
product: GM204GLM [Quadro M4000M]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:129 memory:db000000-dbffffff memory:b0000000-bfffffff memory:c0000000-c1ffffff ioport:e000(size=128) memory:c0000-dffff
*-multimedia
description: Audio device
product: GM204 High Definition Audio Controller
vendor: NVIDIA Corporation
physical id: 0.1
bus info: pci@0000:01:00.1
version: a1
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:17 memory:dc080000-dc083fff
*-generic:0
description: Signal processing controller
product: Skylake Processor Thermal Subsystem
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:00:04.0
version: 0a
width: 64 bits
clock: 33MHz
capabilities: msi pm bus_master cap_list
configuration: driver=proc_thermal latency=0
resources: irq:16 memory:da140000-da147fff
*-usb
description: USB controller
product: Sunrise Point-H USB 3.0 xHCI Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 31
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:122 memory:da130000-da13ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 4.9.0-3-amd64 xhci-hcd
physical id: 0
bus info: usb@1
logical name: usb1
version: 4.09
capabilities: usb-2.00
configuration: driver=hub slots=16 speed=480Mbit/s
*-usb:0
description: Bluetooth wireless interface
vendor: Intel Corp.
physical id: 6
bus info: usb@1:6
version: 0.10
capabilities: bluetooth usb-2.00
configuration: driver=btusb maxpower=100mA speed=12Mbit/s
*-usb:1 UNCLAIMED
description: Generic USB device
product: 5880
vendor: Broadcom Corp
physical id: a
bus info: usb@1:a
version: 1.01
serial: XXXXXXXXXXXXXX
capabilities: usb-1.10
configuration: maxpower=100mA speed=12Mbit/s
*-usb:2
description: Video
product: Integrated_Webcam_HD
vendor: XXXXXXXXXXXXXXXXXXXX
physical id: b
bus info: usb@1:b
version: 57.27
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.9.0-3-amd64 xhci-hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 4.09
capabilities: usb-3.00
configuration: driver=hub slots=10 speed=5000Mbit/s
*-generic:1 UNCLAIMED
description: Signal processing controller
product: Sunrise Point-H Thermal subsystem
vendor: Intel Corporation
physical id: 14.2
bus info: pci@0000:00:14.2
version: 31
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:da156000-da156fff
*-communication
description: Communication controller
product: Sunrise Point-H CSME HECI #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 31
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:128 memory:da155000-da155fff
*-storage
description: SATA controller
product: Sunrise Point-H SATA controller [AHCI mode]
vendor: Intel Corporation
physical id: 17
bus info: pci@0000:00:17.0
version: 31
width: 32 bits
clock: 66MHz
capabilities: storage msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:124 memory:da150000-da151fff memory:da154000-da1540ff ioport:f050(size=8) ioport:f040(size=4) ioport:f020(size=32) memory:da153000-da1537ff
*-pci:1
description: PCI bridge
product: Sunrise Point-H PCI Express Root Port #2
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:17 memory:dc300000-dc3fffff
*-network
description: Wireless interface
product: Intel Corporation
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 78
serial: cc:2f:71:XX:XX:XX
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.9.0-3-amd64 firmware=22.361476.0 ip=10.19.20.23 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:126 memory:dc300000-dc301fff
*-pci:2
description: PCI bridge
product: Sunrise Point-H PCI Express Root Port #3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:18 memory:dc200000-dc2fffff
*-generic
description: Unassigned class
product: RTS525A PCI Express Card Reader
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=rtsx_pci latency=0
resources: irq:123 memory:dc200000-dc200fff
*-pci:3
description: PCI bridge
product: Sunrise Point-H PCI Express Root Port #5
vendor: Intel Corporation
physical id: 1c.4
bus info: pci@0000:00:1c.4
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:16 ioport:2000(size=4096) memory:c4000000-da0fffff ioport:80000000(size=570425344)
*-isa
description: ISA bridge
product: Sunrise Point-H LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 31
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-memory UNCLAIMED
description: Memory controller
product: Sunrise Point-H PMC
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 31
width: 32 bits
clock: 33MHz (30.3ns)
capabilities: bus_master
configuration: latency=0
resources: memory:da14c000-da14ffff
*-multimedia
description: Audio device
product: Sunrise Point-H HD Audio
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 31
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:127 memory:da148000-da14bfff memory:da120000-da12ffff
*-serial
description: SMBus
product: Sunrise Point-H SMBus
vendor: Intel Corporation
physical id: 1f.4
bus info: pci@0000:00:1f.4
version: 31
width: 64 bits
clock: 33MHz
configuration: driver=i801_smbus latency=0
resources: irq:16 memory:da152000-da1520ff ioport:f000(size=32)
*-network
description: Ethernet interface
product: Ethernet Connection (2) I219-LM
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 31
serial: 28:f1:0e:xx:xx:xx
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.8-3 latency=0 link=no multicast=yes port=twisted pair
resources: irq:125 memory:da100000-da11ffff
*-scsi
physical id: 1
logical name: scsi3
capabilities: emulated
*-disk
description: ATA Disk
product: PNY CS1311 480GB
physical id: 0.0.0
bus info: scsi@3:0.0.0
logical name: /dev/sda
version: 1122
serial: PNYXXXXXXXXXXXXXXXXX
size: 447GiB (480GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=b17768ba
*-volume:0
description: Windows NTFS volume
physical id: 1
bus info: scsi@3:0.0.0,1
logical name: /dev/sda1
version: 3.1
serial: XXXX-XXXX
size: 348MiB
capacity: 350MiB
capabilities: primary ntfs initialized
configuration: clustersize=4096 created=2017-02-15 09:25:38 filesystem=ntfs label=System Reserved modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:1
description: Windows NTFS volume
physical id: 2
bus info: scsi@3:0.0.0,2
logical name: /dev/sda2
version: 3.1
serial: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
size: 219GiB
capacity: 219GiB
capabilities: primary ntfs initialized
configuration: clustersize=4096 created=2017-02-15 09:26:25 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:2
description: EXT4 volume
vendor: Linux
physical id: 3
bus info: scsi@3:0.0.0,3
logical name: /dev/sda3
logical name: /
version: 1.0
serial: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
size: 209GiB
capacity: 209GiB
capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2017-09-11 17:52:31 filesystem=ext4 label=carbondellpart lastmountpoint=/ modified=2017-09-15 09:39:03 mount.fstype=ext4 mount.options=rw,noatime,nodiratime,errors=remount-ro,data=ordered mounted=2017-09-15 13:39:03 state=mounted
*-battery
product: DELL 1V0PP67
vendor: LG
physical id: 1
version: 07/25/2016
serial: XXXX
slot: Sys. Battery Bay
capacity: 71990mWh
configuration: voltage=11.1V