New notebook freezes

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New notebook freezes

Postby sjsj » 2019-03-07 15:20

Hello,

Sorry, I speak a little English.

My new notebook: Asus X540L

Installed: debian-9.7.0-amd64-netinst.iso

apt-get install firmware-realtek
apt-get install -t stretch-backports linux-image-amd64

The notebook freezes several times. The freezed notebook mouse or touchpad are moves but doesn't respond when I click. This problem is because installed stretch backport linux image or not?

How to know read error log?

The new linux image need bluetooth.

This is new notebook, first installed operation system this Debian.

Please help me. Thanks!
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sjsj
 
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Re: New notebook freezes

Postby stevepusser » 2019-03-07 19:08

Please install inxi and report the result of

Code: Select all
inxi -Fxxz


Your new computer may need more updates from backports than just the kernel. You should definitely upgrade your firmware packages for the new kernel.
The MX Linux repositories: Backports galore! If we don't have something, just ask and we'll try--we like challenges. New packages: Clipgrab 3.8.6, Hedgewars 1.0.0, PulseEffects 4.6.8, Telegram-desktop 1.8.15, Pale Moon 28.7.2, KeepassXC 2.5.1
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Re: New notebook freezes

Postby sjsj » 2019-03-10 17:37

stevepusser wrote:
Code: Select all
inxi -Fxxz


Code: Select all
inxi -Fxxz
System:    Host: sos Kernel: 4.19.0-0.bpo.1-amd64 x86_64 (64 bit gcc: 6.3.0)
           Desktop: Gnome 3.22.3 (Gtk 3.22.11-1) dm: gdm3
           Distro: Debian GNU/Linux 9 (stretch)
Machine:   Device: laptop System: ASUSTeK product: X540LA v: 1.0
           Mobo: ASUSTeK model: X540LA v: 1.0
           UEFI [Legacy]: American Megatrends v: X540LA.301 date: 06/01/2018
Battery    BAT0: charge: 32.5 Wh 98.2% condition: 33.1/33.2 Wh (100%)
           volts: 10.8/10.8
           model: ASUSTeK ASUS serial: N/A status: Discharging
CPU:       Dual core Intel Core i3-5005U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 7981
           clock speeds: min/max: 500/1900 MHz 1: 798 MHz 2: 799 MHz
           3: 798 MHz 4: 798 MHz
Graphics:  Card: Intel HD Graphics 5500 bus-ID: 00:02.0 chip-ID: 8086:1616
           Display Server: X.org 1.19.2 driver: N/A
           tty size: 80x24 Advanced Data: N/A for root
Audio:     Card-1 Intel Wildcat Point-LP High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0 chip-ID: 8086:9ca0
           Card-2 Intel Broadwell-U Audio Controller
           driver: snd_hda_intel bus-ID: 00:03.0 chip-ID: 8086:160c
           Sound: Advanced Linux Sound Architecture v: k4.19.0-0.bpo.1-amd64
Network:   Card-1: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
           driver: r8169 port: 4000 bus-ID: 02:00.2 chip-ID: 10ec:8136
           IF: enp2s0f2 state: down mac: <filter>
           Card-2: Realtek RTL8723BE PCIe Wireless Network Adapter
           driver: rtl8723be port: 3000 bus-ID: 03:00.0 chip-ID: 10ec:b723
           IF: wlp3s0 state: up mac: <filter>
Drives:    HDD Total Size: 500.1GB (53.6% used)
           ID-1: /dev/sda model: WDC_WD5000LPCX size: 500.1GB
           serial: WD-WX41A48JXP4L temp: 27C
Partition: ID-1: / size: 454G used: 246G (58%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 4.19GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
Sensors:   System Temperatures: cpu: 38.0C mobo: N/A
           Fan Speeds (in rpm): cpu: 1800
Info:      Processes: 185 Uptime: 3 min Memory: 986.1/3845.5MB
           Init: systemd v: 232 runlevel: 5 Gcc sys: 6.3.0
           Client: Shell (bash 4.4.121 running in gnome-terminal-) inxi: 2.3.5


stevepusser wrote:Your new computer may need more updates from backports than just the kernel. You should definitely upgrade your firmware packages for the new kernel.


How to?
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Re: New notebook freezes

Postby None1975 » 2019-03-11 14:20

sjsj wrote:How to?

Code: Select all
apt-get install -t stretch-backports firmware-linux

Additional program repositories must also be activated (contrib and non-free).
OS: Debian 10.1 Buster / WM: fvwm
Debian Wiki | DontBreakDebian, My config files in github
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