Need help leaving Windows - New Debian install errors

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Need help leaving Windows - New Debian install errors

Postby haremkeeper » 2020-04-29 21:48

Hi there,

I'm trying to leave windows behind, but I am having issues getting Debian 10 (debian-live-10.3.0-amd64-kde+nonfree) to work with multiple startup errors (listed at the bottom of this post) and the solutions I've tried to date have not worked and I'm running out of ideas. Here are some details...

a) I have 2 x SSD Hard Drives one of which still has Windows 7 installed and the other is a brand new one for Debian 10
b) I'm able to install Debian 10 (debian-live-10.3.0-amd64-kde+nonfree) with no issues off a USB stick that I put the Debian 10 ISO onto using Etcher. I did check the SHA256 of the ISO when I downloaded it to confirm a good download. That said I don't know how to check the bootable USB that Etcher created, but perhaps I need to check this too ?
c) After installing Debian 10, when I start the PC I get the error message as listed at the bottom of this post

To try and resolve this I have to date tried...

1) Re-installing Debian 10 (multiple times)
2) Installing Linux Mint 19.3 MATE as a test to see if the errors were specific to Debian 10 but Linux Mint 19.3 MATE had similar error messages too
3) I've run tests to check the RAM and SSD health and all showed ok
4) Did lots of research about the older Linux related issues with some Samsung SSD's (as I was using a Samsung 860 EVO) and even tried turning off NCQ (which did not help). That said from what I understand these issues have all been resolved already with the latest versions of Linux
5) I purchased a new SSD from a different brand (Crucial) in case in case my SSD was faulty and/or in case the Samsung SSD issue may not have been 100% resolved
6) I purchased new SATA cables in case these were faulty

Frustratingly none of the above have helped, but I really REALLY want to finally make the move to Linux from Windows, and more specifically to Debian as its reputation for stability really appeals to me.

My PC is an older PC from 2011 which has had the Hard Drives and Graphics Cards upgraded in the last couple of years. Heres some specs...

Motherboard = ASUS P6X58D Premium
Processor = Intel(R) Core(TM) i7 CPU x980 @ 3.33GHz
BIOS version/date = American Megatrends Inc. 1501, 10/5/2011 (the most recent one on their website)
SMBIOS Version = 2.5
Graphics Card = Radeon RX 580
SSD (for the Debian 10 install) = A brand new Samsung EVO 860 1TB (what I first tried using), and currently a Crucial MX500 1TB in replacement of the Samsung
RAM = 20GB
System Type = x64

Any advise, help or guidance would be much appreciated ! :)

ERROR MESSAGES that display during Start-Up (post Grub)....

[ 36.254863] ata8.00: exxception Emask 0x0 SAct 0x1000014 SErr 0x0 action 0x6 frozen
[ 36.254922] ata8.00: failed command: READ FPDMA QUEUED
[ 36.254963] ata8.00: cmd 60/02:10:fe:b7:f0/00:00:71:00:00/40 tag 2 ncq dma 1024 in
[ 36.254963] res 40/00:01:00:00:00/00:00:00:00:00/00 EMask 0x4 (timeout)
[ 36.255020] ata8.00: status: { DRDY }
[ 36.254034] ata8.00: failed command: READ FPDMA QUEUED
[ 36.254954] ata8.00: cmd 60/08:20:f0:67:70/00:00:74:00:00/40 tag 4 ncq dma 4096 in
[ 36.254954] res 40/00:00:00:00:00/00:00:00:00:00/00 EMask 0x4 (timeout)
[ 36.255101] ata8.00: status: { DRDY }
[ 36.255115] ata8.00: failed command: READ FPDMA QUEUED
[ 36.255135] ata8.00: cmd 60/08:c0:f0:af:f0/00:00:71:00:00/40 tag 24 ncq dma 4096 in
[ 36.255135] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 36.255181] ata8.00: status: { DRDY }
[ 36.733649] print_req_error: I/O error, dev sda, sector 1911601150
[ 36.733721] print_req_error: I/O error, dev sda, sector 1953523696
[ 36.733772] print_req_error: I/O error, dev sda, sector 1911599088
Gave up waiting for root file system device. Common problems:
- Boot args (cat /proc/cmdline)
- Check rootdelay= (did the system wait long enough?)
- Missing modules (cat /proc/modules; is /dev)
ALERT! /dev/sdb1 does not exist. Dropping to a shell!


BusgBox u1.30.1 (Debian 1:1.30.1-4) built-in shell (ash)
Enter 'help' for a list of built-in commands.

(initramfs)
Last edited by haremkeeper on 2020-04-29 22:55, edited 12 times in total.
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Re: Need help leaving Windows - New Debian install errors

Postby sunrat » 2020-04-29 22:18

Should be no issue with the EVO 860. I do recommend you download and use an installer which includes non-free firmware as that can be a stumbling block.
https://cdimage.debian.org/cdimage/unof ... -firmware/
Images can be uploaded to an image sharing site and linked here. Make it small though.

Edit - you posted error messages while I was typing. Not sure about them myself. Try install with the second SSD disconnected if you haven't done that already, and remove the USB drive you installed from before restarting.
Debian can be difficult to learn as a first foray into Linux.
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Those who have lost data
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Re: Need help leaving Windows - New Debian install errors

Postby cuckooflew » 2020-04-29 22:30

Maybe it was your typing, this does not look right:
Gave up waiting for root file system device. Common problems:
- Boot args (cat /proc/cmdline)
- Check rootdelay. (did the system wait long enough?)
- Missing modules (cat /proc/modules; is /deu)
ALERT! /deu/sdbl does not exist. Dropping to a shell!

"deu" should be "dev" and I am seeing sdl as in L lower case,...?
Using code boxes:
Code: Select all
Gave up waiting for root file system device. Common problems:
- Boot args (cat /proc/cmdline)
- Check rootdelay. (did the system wait long enough?)
- Missing modules (cat /proc/modules; is /deu)
ALERT! /deu/sdbl does not exist. Dropping to a shell!

Something is wrong,... there is no
Code: Select all
/deu/sdbl
it should be :
Code: Select all
/dev/sdb1
(one 1 , not l-L)
==========
also , I have found using a optical drive, and CD or DVD is much more reliable, if that is a option for you.
I use a portable USB optical drive on Laptops that do not have one.
Please Read What we expect you have already Done
Search Engines know a lot, and
"If God had wanted computers to work all the time, He wouldn't have invented RESET buttons"
and
Just say NO to help vampires!
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Re: Need help leaving Windows - New Debian install errors

Postby haremkeeper » 2020-04-29 22:42

Re
also , I have found using a optical drive, and CD or DVD is much more reliable, if that is a option for you.
unfortunately not i.e. I have an optical drive, but have no CD/DVD's for burning (and can't buy them either due to the current lockdown)

Re the Error messages, my appologies I manually typed the error messages due to not being able to upload photo and made a few typos. Have re-checked and should be 99% correct now...

ERROR MESSAGES that display during Start-Up (post Grub)....

[ 36.254863] ata8.00: exxception Emask 0x0 SAct 0x1000014 SErr 0x0 action 0x6 frozen
[ 36.254922] ata8.00: failed command: READ FPDMA QUEUED
[ 36.254963] ata8.00: cmd 60/02:10:fe:b7:f0/00:00:71:00:00/40 tag 2 ncq dma 1024 in
[ 36.254963] res 40/00:01:00:00:00/00:00:00:00:00/00 EMask 0x4 (timeout)
[ 36.255020] ata8.00: status: { DRDY }
[ 36.254034] ata8.00: failed command: READ FPDMA QUEUED
[ 36.254954] ata8.00: cmd 60/08:20:f0:67:70/00:00:74:00:00/40 tag 4 ncq dma 4096 in
[ 36.254954] res 40/00:00:00:00:00/00:00:00:00:00/00 EMask 0x4 (timeout)
[ 36.255101] ata8.00: status: { DRDY }
[ 36.255115] ata8.00: failed command: READ FPDMA QUEUED
[ 36.255135] ata8.00: cmd 60/08:c0:f0:af:f0/00:00:71:00:00/40 tag 24 ncq dma 4096 in
[ 36.255135] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 36.255181] ata8.00: status: { DRDY }
[ 36.733649] print_req_error: I/O error, dev sda, sector 1911601150
[ 36.733721] print_req_error: I/O error, dev sda, sector 1953523696
[ 36.733772] print_req_error: I/O error, dev sda, sector 1911599088
Gave up waiting for root file system device. Common problems:
- Boot args (cat /proc/cmdline)
- Check rootdelay= (did the system wait long enough?)
- Missing modules (cat /proc/modules; is /dev)
ALERT! /dev/sdb1 does not exist. Dropping to a shell!


BusgBox u1.30.1 (Debian 1:1.30.1-4) built-in shell (ash)
Enter 'help' for a list of built-in commands.

(initramfs)

cuckooflew wrote:Maybe it was your typing, this does not look right:
Gave up waiting for root file system device. Common problems:
- Boot args (cat /proc/cmdline)
- Check rootdelay. (did the system wait long enough?)
- Missing modules (cat /proc/modules; is /deu)
ALERT! /deu/sdbl does not exist. Dropping to a shell!

"deu" should be "dev" and I am seeing sdl as in L lower case,...?
Using code boxes:
Code: Select all
Gave up waiting for root file system device. Common problems:
- Boot args (cat /proc/cmdline)
- Check rootdelay. (did the system wait long enough?)
- Missing modules (cat /proc/modules; is /deu)
ALERT! /deu/sdbl does not exist. Dropping to a shell!

Something is wrong,... there is no
Code: Select all
/deu/sdbl
it should be :
Code: Select all
/dev/sdb1
(one 1 , not l-L)
==========
also , I have found using a optical drive, and CD or DVD is much more reliable, if that is a option for you.
I use a portable USB optical drive on Laptops that do not have one.
haremkeeper
 
Posts: 8
Joined: 2020-04-29 21:00

Re: Need help leaving Windows - New Debian install errors

Postby haremkeeper » 2020-04-29 22:52

thanks for the recommendations. I used this ISO... "debian-live-10.3.0-amd64-kde+nonfree" and did follow your last piece of advise Re disconnection the 2nd SSD (the one I use for Windows) during the install and removed the USB before re-starting

sunrat wrote:Should be no issue with the EVO 860. I do recommend you download and use an installer which includes non-free firmware as that can be a stumbling block.
https://cdimage.debian.org/cdimage/unof ... -firmware/
Images can be uploaded to an image sharing site and linked here. Make it small though.

Edit - you posted error messages while I was typing. Not sure about them myself. Try install with the second SSD disconnected if you haven't done that already, and remove the USB drive you installed from before restarting.
Debian can be difficult to learn as a first foray into Linux.
haremkeeper
 
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Re: Need help leaving Windows - New Debian install errors

Postby cuckooflew » 2020-04-29 23:38

(and can't buy them either due to the current lockdown)

Ahh, oh no,...I forget about that....... And , ok on the typos, that is kind of what I figured.
=====
So, did this work ?
----during the install and removed the USB before re-starting
Please Read What we expect you have already Done
Search Engines know a lot, and
"If God had wanted computers to work all the time, He wouldn't have invented RESET buttons"
and
Just say NO to help vampires!
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Location: Some where out west

Re: Need help leaving Windows - New Debian install errors

Postby haremkeeper » 2020-04-30 00:08

I can confirm that I did remove the USB before re-starting, but still got the errors :(

cuckooflew wrote:
(and can't buy them either due to the current lockdown)

Ahh, oh no,...I forget about that....... And , ok on the typos, that is kind of what I figured.
=====
So, did this work ?
----during the install and removed the USB before re-starting
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Re: Need help leaving Windows - New Debian install errors

Postby kedaha » 2020-04-30 00:58

Hi,
After the prompt, in BusyBox what does this show?
cat /proc/cmdline
By the way, you can boot Windows from the grub menu?
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Re: Need help leaving Windows - New Debian install errors

Postby haremkeeper » 2020-04-30 01:10

Re the Grub menu, currently to boot windows I need to change the boot order in Bios (a temporary arrangement). That said I do know how to add windows to the Grub menu, however, I'm wish to get Debian operational before making changes to the Grub menu.

From "BusyBox" it shows the following then nothing...

BusgBox u1.30.1 (Debian 1:1.30.1-4) built-in shell (ash)
Enter 'help' for a list of built-in commands.

(initramfs) _

kedaha wrote:Hi,
After the prompt, in BusyBox what does this show?
cat /proc/cmdline
By the way, you can boot Windows from the grub menu?
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Re: Need help leaving Windows - New Debian install errors

Postby dilberts_left_nut » 2020-04-30 05:21

Those are definitely hardware error messages.
Can you move the drive to a different sata port and see if it follows to "ataX" ?

The "sdb1 does not exist" message looks like a misconfigured boot partition designation, maybe due to the USB (at sda) not being present on next boot. I recall that issue a long from time ago.
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Re: Need help leaving Windows - New Debian install errors

Postby haremkeeper » 2020-04-30 08:44

Thanks for the idea.

I firstly (in error) changed just the sata power cable (i.e. the 22pin one) used for the SSD and this for some reason resulted in significantly MORE error messages as per this photo (vs those listed in my original post)...
https://drive.google.com/file/d/1WDSZDep4yfCxir-WFSd4rM025bMi9hxe/view?usp=sharing

I then realized my mistake and changed the sata (data) cable plug used on the motherboard and this resulted in significantly LESS error messages as per this photo...
https://drive.google.com/file/d/1eIMLY0LNC0MTJWRaIUcJ3S2S3K02UGYz/view?usp=sharing

In both scenarios that's as far as the boot went and after waiting a good amount of time, I had to shut down the PC.

The reduction in the number of error messages when trying a different sata port as per your suggestion seems to have taken a step in the right direction. At the same time I have no idea what to try next to resolve the remaining error messages ? Any ideas ???

NOTE - strangely I can run the other SSD (that has Windows 7 on it) on any of the sata ports with zero issues

dilberts_left_nut wrote:Those are definitely hardware error messages.
Can you move the drive to a different sata port and see if it follows to "ataX" ?

The "sdb1 does not exist" message looks like a misconfigured boot partition designation, maybe due to the USB (at sda) not being present on next boot. I recall that issue a long from time ago.
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Re: Need help leaving Windows - New Debian install errors

Postby kedaha » 2020-04-30 13:46

I think you may be making heavy work of this. :wink:
My advice (unless you have already tried it) would be:
Leave the Windows SSD drive enabled in the BIOS as the first drive to be booted.
Since there have been reported issues with the 860 EVO SSD—see for example here—I would use the other Crucial SSD MX500 1TB for Debian.
Rather than the unofficial image, which hasn't worked, I would personally use an official network install iso image and deal with any other firmware issues afterwards.
At the end of the installation when you get to the screen
[!] Install the GRUB boot loader on a hard disk
you will presumably see
Device for boot loader installation on:
Enter device manually
/dev/sda (the Windows SSD)
/dev/sdb (your new Crucial SSD)

Select the first option, namely /dev/sda
And it ought to boot and Windows7 as well.
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Re: Need help leaving Windows - New Debian install errors

Postby sunrat » 2020-04-30 22:46

kedaha wrote:Rather than the unofficial image, which hasn't worked, I would personally use an official network install iso image and deal with any other firmware issues afterwards.

I doubt the "unofficial" side of things would affect anything; it's just the official image plus firmware. There have been reports of the live installer failing where subsequent attempts with a full install image or netinstall (I'd still use the unofficial one) have succeeded. Netinstall may be a bit harder to use for someone with no Linux experience in that it requires internet connection; although it's easy if you can connect an ethernet cable rather than hoping and praying wifi will work.
As alluded to before, the probable issue here is GRUB installing to the wrong drive, perhaps back on the USB drive.
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Those who have lost data
...and those who have not lost data YET ”
Remember to BACKUP!
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Re: Need help leaving Windows - New Debian install errors

Postby kedaha » 2020-05-01 10:38

sunrat wrote:I doubt the "unofficial" side of things would affect anything; it's just the official image plus firmware. There have been reports of the live installer failing where subsequent attempts with a full install image or netinstall (I'd still use the unofficial one) have succeeded.

I have little doubt that unofficial images are OK for their purpose, which is to try Debian and to facilitate installation but they can be built by anyone whereas official CD/DVD releases are signed so you can verify they're authentic and any bugs found can be reported to the Debian Bug Tracking System.
sunrat wrote:Netinstall may be a bit harder to use for someone with no Linux experience in that it requires internet connection; although it's easy if you can connect an ethernet cable rather than hoping and praying wifi will work.

Speaking for myself, my early progress in becoming a Debian user was, among other things, thanks to problematic drivers requiring firmware. If someone just wants to get a system up and running then I think I might, albeit grudgingly, recommend the easier unofficial way too.
sunrat wrote:As alluded to before, the probable issue here is GRUB installing to the wrong drive, perhaps back on the USB drive.

Absolutely.
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Re: Need help leaving Windows - New Debian install errors

Postby kedaha » 2020-05-01 10:43

sunrat wrote:I doubt the "unofficial" side of things would affect anything; it's just the official image plus firmware. There have been reports of the live installer failing where subsequent attempts with a full install image or netinstall (I'd still use the unofficial one) have succeeded.

I have little doubt that unofficial images are OK for their purpose, which is to try Debian and to facilitate installation but they can be built by anyone whereas official CD/DVD releases are signed so you can verify they're authentic and any bugs found can be reported to the Debian Bug Tracking System.
sunrat wrote:Netinstall may be a bit harder to use for someone with no Linux experience in that it requires internet connection; although it's easy if you can connect an ethernet cable rather than hoping and praying wifi will work.

Speaking for myself, my early progress in becoming a Debian user was, among other things, thanks to problematic drivers requiring firmware. If someone just wants to get a system up and running then I think I might, albeit grudgingly, recommend the easier unofficial way too.
sunrat wrote:As alluded to before, the probable issue here is GRUB installing to the wrong drive, perhaps back on the USB drive.

Absolutely.
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