Scheduled Maintenance: We are aware of an issue with Google, AOL, and Yahoo services as email providers which are blocking new registrations. We are trying to fix the issue and we have several internal and external support tickets in process to resolve the issue. Please see: viewtopic.php?t=158230

 

 

 

System locking up.

New to Debian (Or Linux in general)? Ask your questions here!
Post Reply
Message
Author
jam7755
Posts: 13
Joined: 2019-08-01 02:35

System locking up.

#1 Post by jam7755 »

Hello,
I have a system running Debian Buster and it intermittently locks up on me. I have to hit the power switch and re-boot the system in order to get working again. I have not noticed any patterns with this so it does not appear to be related to any particular software. This system also runs Windows 10 and it never does this so I don't think it is a hardware issue. Any input will be helpful. Here are my system specs.

Motherboard: ASUS ROG Strix X370-F Gaming
CPU: AMD Ryzen 7.
Memory: Corsair DDR4 - 16GB total.
Video card: NVIDIA Corporation GP107GL High Definition Audio Controller (rev a1)

User avatar
Head_on_a_Stick
Posts: 14114
Joined: 2014-06-01 17:46
Location: London, England
Has thanked: 81 times
Been thanked: 132 times

Re: System locking up.

#2 Post by Head_on_a_Stick »

Is that one of the new ROG models with the 5000 series Ryzen processors? "Ryzen 7" is pretty meaningless because it covers all five generations but buster's stock kernel is probably too old for the fourth & fifth generation versions.

See the Frequently Asked Questions thread in the HowTo section for a way to upgrade the kernel but that might not be enough. You could try Debian bullseye, it's frozen now and will be released as Debian 11 soon.

EDIT: remember to install the amd64-microcode package, the newer .deb package from sid is "safe" to install (but don't add the sid repositories).
deadbang

jam7755
Posts: 13
Joined: 2019-08-01 02:35

Re: System locking up.

#3 Post by jam7755 »

I have had this motherboard for over three years now so it is not the latest ROG model.

User avatar
Head_on_a_Stick
Posts: 14114
Joined: 2014-06-01 17:46
Location: London, England
Has thanked: 81 times
Been thanked: 132 times

Re: System locking up.

#4 Post by Head_on_a_Stick »

So is the amd64-microcode package installed then? The stock buster version should be fine for hardware that old.
deadbang

Bulkley
Posts: 6383
Joined: 2006-02-11 18:35
Has thanked: 2 times
Been thanked: 39 times

Re: System locking up.

#5 Post by Bulkley »

Keep in mind that freezes can be hardware related. A common culprit is the video card but any and all hardware can be suspect. The intermittent nature of these can be incredibly frustrating.

If possible use REISUB - the gentle Linux restart to shut down.

Post Reply