[SOLVED] Video card driver problem

Message

sjsj · #1 Post by **sjsj** » 2021-03-07 10:59

Hello,

Sorry, I speak a little English.

I think not installed my video card driver in Asus notebook. The videos slow and not working the HDMI cable.

1. How to find video card type in terminal command?
2. How to install the video card driver?

Please help me. Thanks!

Head_on_a_Stick · #2 Post by **Head_on_a_Stick** » 2021-03-07 11:19

sjsj wrote:How to find video card type in terminal command?

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lspci -knn | grep -iA3 'vga\|3d\|display'

sjsj wrote:How to install the video card driver?

You probably already have a driver but not the firmware: http://forums.debian.net/viewtopic.php?f=16&t=142974

sjsj · #3 Post by **sjsj** » 2021-03-07 17:00

Head_on_a_Stick wrote:
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lspci -knn | grep -iA3 'vga\|3d\|display'

Please help me.

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00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 5500 [8086:1616] (rev 09)
Subsystem: ASUSTeK Computer Inc. HD Graphics 5500 [1043:10d0]
Kernel driver in use: i915
Kernel modules: i915

Head_on_a_Stick · #4 Post by **Head_on_a_Stick** » 2021-03-07 17:25

So you already have a kernel driver (i915) and I'm pretty sure Broadwell iGPUs don't need firmware.

Try removing the Intel DDX driver:

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# apt purge xorg-xserver-video-intel

The modesetting DDX driver is supposed to work better for that graphics chip.

sjsj · #5 Post by **sjsj** » 2021-03-07 17:40

Head_on_a_Stick wrote:Try removing the Intel DDX driver

If I removing, better play stream videos (Netflix) and working HDMI cable?

Head_on_a_Stick · #6 Post by **Head_on_a_Stick** » 2021-03-07 17:44

I really don't know but it's worth a try.

How are you streaming NetFlix videos?

Are you sure the HDMI cable isn't broken?

sjsj · #7 Post by **sjsj** » 2021-03-07 17:48

Head_on_a_Stick wrote:
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# apt purge xorg-xserver-video-intel

Try, but:

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LC_ALL=C apt purge xorg-xserver-video-intel
Reading package lists... Done
Building dependency tree       
Reading state information... Done
E: Unable to locate package xorg-xserver-video-intel

Head_on_a_Stick · #8 Post by **Head_on_a_Stick** » 2021-03-07 17:53

Okay so you're already using the modesetting DDX driver. So much for that theory...

Please answer my questions from my last post.

EDIT: hold on, I got the name wrong:

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# apt purge xserver-xorg-video-intel

D'oh!

sjsj · #9 Post by **sjsj** » 2021-03-07 18:38

Head_on_a_Stick wrote:D'oh!

Notebook: ASUS X540LA-XX972

aplay -l

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LC_ALL=C aplay -l
**** List of PLAYBACK Hardware Devices ****
No protocol specified
xcb_connection_has_error() returned true
XDG_RUNTIME_DIR (/run/user/1000) is not owned by us (uid 0), but by uid 1000! (This could e g happen if you try to connect to a non-root PulseAudio as a root user, over the native protocol. Don't do that.)
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

su xrandr

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LC_ALL=C xrandr
No protocol specified
Can't open display :0

xrandr

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xrandr
Screen 0: minimum 320 x 200, current 1366 x 768, maximum 8192 x 8192
XWAYLAND0 connected 1366x768+0+0 (normal left inverted right x axis y axis) 340mm x 190mm
   1366x768      59.80*+

lspci -v

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lspci -v
00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
	Subsystem: ASUSTeK Computer Inc. Broadwell-U Host Bridge -OPI
	Flags: bus master, fast devsel, latency 0
	Capabilities: <access denied>
	Kernel driver in use: bdw_uncore
 
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09) (prog-if 00 [VGA controller])
	Subsystem: ASUSTeK Computer Inc. HD Graphics 5500
	Flags: bus master, fast devsel, latency 0, IRQ 49
	Memory at a9000000 (64-bit, non-prefetchable) [size=16M]
	Memory at b0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at 5000 [size=64]
	[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: i915
	Kernel modules: i915
 
00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
	Subsystem: ASUSTeK Computer Inc. Broadwell-U Audio Controller
	Flags: bus master, fast devsel, latency 0, IRQ 51
	Memory at aa21c000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel
 
00:04.0 Signal processing controller: Intel Corporation Broadwell-U Processor Thermal Subsystem (rev 09)
	Subsystem: ASUSTeK Computer Inc. Broadwell-U Processor Thermal Subsystem
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at aa210000 (64-bit, non-prefetchable) [size=32K]
	Capabilities: <access denied>
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device
 
00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03) (prog-if 30 [XHCI])
	Subsystem: ASUSTeK Computer Inc. Wildcat Point-LP USB xHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 47
	Memory at aa200000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci
 
00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
	Subsystem: ASUSTeK Computer Inc. Wildcat Point-LP MEI Controller
	Flags: bus master, fast devsel, latency 0, IRQ 50
	Memory at aa224000 (64-bit, non-prefetchable) [size=32]
	Capabilities: <access denied>
	Kernel driver in use: mei_me
	Kernel modules: mei_me
 
00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03)
	Subsystem: ASUSTeK Computer Inc. Wildcat Point-LP High Definition Audio Controller
	Flags: bus master, fast devsel, latency 32, IRQ 52
	Memory at aa218000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel
 
00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 (rev e3) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 42
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	Capabilities: <access denied>
	Kernel driver in use: pcieport
 
00:1c.2 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #3 (rev e3) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 43
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 00004000-00004fff
	Memory behind bridge: aa100000-aa1fffff
	Prefetchable memory behind bridge: 00000000c0000000-00000000c00fffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport
 
00:1c.3 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #4 (rev e3) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 44
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
	I/O behind bridge: 00003000-00003fff
	Memory behind bridge: aa000000-aa0fffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport
 
00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
	Subsystem: ASUSTeK Computer Inc. Wildcat Point-LP LPC Controller
	Flags: bus master, medium devsel, latency 0
	Capabilities: <access denied>
	Kernel driver in use: lpc_ich
	Kernel modules: lpc_ich
 
00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03) (prog-if 01 [AHCI 1.0])
	Subsystem: ASUSTeK Computer Inc. Wildcat Point-LP SATA Controller [AHCI Mode]
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 48
	I/O ports at 50b0 [size=8]
	I/O ports at 50a0 [size=4]
	I/O ports at 5090 [size=8]
	I/O ports at 5080 [size=4]
	I/O ports at 5060 [size=32]
	Memory at aa222000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci
	Kernel modules: ahci
 
00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
	Subsystem: ASUSTeK Computer Inc. Wildcat Point-LP SMBus Controller
	Flags: medium devsel, IRQ 22
	Memory at aa221000 (64-bit, non-prefetchable) [size=256]
	I/O ports at 5040 [size=32]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
 
00:1f.6 Signal processing controller: Intel Corporation Wildcat Point-LP Thermal Management Controller (rev 03)
	Subsystem: ASUSTeK Computer Inc. Wildcat Point-LP Thermal Management Controller
	Flags: bus master, fast devsel, latency 0, IRQ 22
	Memory at aa220000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel_pch_thermal
	Kernel modules: intel_pch_thermal
 
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5286 PCI Express Card Reader (rev 01)
	Subsystem: ASUSTeK Computer Inc. RTS5286 PCI Express Card Reader
	Flags: bus master, fast devsel, latency 0, IRQ 45
	Memory at aa100000 (32-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: rtsx_pci
	Kernel modules: rtsx_pci
 
02:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 06)
	Subsystem: ASUSTeK Computer Inc. RTL810xE PCI Express Fast Ethernet controller
	Flags: bus master, fast devsel, latency 0, IRQ 18
	I/O ports at 4000 [size=256]
	Memory at aa110000 (64-bit, non-prefetchable) [size=4K]
	Memory at c0000000 (64-bit, prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: r8169
	Kernel modules: r8169
 
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter
	Subsystem: Lite-On Communications Inc RTL8723BE PCIe Wireless Network Adapter
	Flags: bus master, fast devsel, latency 0, IRQ 19
	I/O ports at 3000 [size=256]
	Memory at aa000000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: rtl8723be
	Kernel modules: rtl8723be

uname -a

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uname -a
Linux *** 4.19.0-14-amd64 #1 SMP Debian 4.19.171-2 (2021-01-30) x86_64 GNU/Linux

It is okay:

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# apt purge xserver-xorg-video-intel

Restart.

I try the HDMI cable, but not works.

Head_on_a_Stick wrote:How are you streaming NetFlix videos?

In web browser (Firefox).

Head_on_a_Stick wrote:Are you sure the HDMI cable isn't broken?

I can't test or maybe, how to?

Head_on_a_Stick · #10 Post by **Head_on_a_Stick** » 2021-03-07 19:04

sjsj wrote:
Head_on_a_Stick wrote:How are you streaming NetFlix videos?
In web browser (Firefox).

This shows how to enable hardware acceleration for videos in Firefox: https://wiki.archlinux.org/index.php/Fi ... celeration

You seem to be using Wayland so follow those instructions.

sjsj wrote:
Head_on_a_Stick wrote:Are you sure the HDMI cable isn't broken?
I can't test or maybe, how to?

Try it with another device.

sjsj · #11 Post by **sjsj** » 2021-03-08 16:04

Head_on_a_Stick wrote:Try it with another device.

I bought a new cable. It works. Thanks.

sjsj · #12 Post by **sjsj** » 2021-04-12 13:52

Head_on_a_Stick wrote:
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# apt purge xserver-xorg-video-intel

Dear Head_on_a_Stick,

Not working the touchpad. Why? Remove the xserver-xorg-video-intel. Is it the problem, maybe?

Debian User Forums

[SOLVED] Video card driver problem

[SOLVED] Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem

Re: Video card driver problem