Jessie WiFi not working - Intel Dual Band Wireless-AC 3165

Kernels & Hardware, configuring network, installing services

Jessie WiFi not working - Intel Dual Band Wireless-AC 3165

Postby neverknees » 2016-12-09 12:43

Hi everyone,

I'm new in all this world. I installed Debian Jessie in a new partition in a Windows notebook, and the wireless connection is not working.

Notebook: Lenovo Flex 3 1580
Original OS: Windows 10
Installed OS: Debian Jessie Kernel 3.16.0-4 amd64
Wireless card: Intel Dual Band Wireless-AC 3165 / Intel corporation device 3166

I tried a lot of thing and tutorials the last week. I installed the kernel 4.8.12 and finally I reinstalled Debian Jessie kernel 3.16.0

I know you can help me, and tell to community step by step how can we solve this problem together.

Thank you very much
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby Head_on_a_Stick » 2016-12-09 19:39

http://www.intel.co.uk/content/www/uk/e ... 05511.html

You need the kernel & firmware-iwlwifi package from the jessie-backports repositories.

Instructions for the kernel here:

https://forums.bunsenlabs.org/viewtopic.php?id=1257

Once the jessie-backports repositories are added, use this command for the firmware:
Code: Select all
# apt install -t jessie-backports firmware-iwlwifi
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby neverknees » 2016-12-09 20:37

Hi Head_on_a_Stick, thanks for your answer.

I did that you tell me with this link https://forums.bunsenlabs.org/viewtopic.php?id=1257 and when I reboot, start the grub, and then the screen turn black with a dash. The update kernel in this case 4.7.0-0bpo.1amd4 is not working for me and the 4.8.12 neither.

So now, I need to know How erase the 4.7.0 and return to 3.16.0. And solve the original wifi problem.

Ideas?

thanks
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby Head_on_a_Stick » 2016-12-09 20:49

neverknees wrote:when I reboot, start the grub, and then the screen turn black with a dash.

You need to disable kernel modesetting for your video card(s), see https://wiki.archlinux.org/index.php/Ke ... odesetting & https://wiki.archlinux.org/index.php/Ke ... eters#GRUB for details.

I need to know How erase the 4.7.0 and return to 3.16.0.

There is no need to "erase" anything, the original 3.16 kernel can be selected from the "Advanced Options" GRUB sub-menu.
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby stevepusser » 2016-12-10 01:27

Lenovo says that machine is using Broadwell Intel graphics (might also have Nvidia discrete GPU), so you should install everything listed in that linked guide. You can check how your graphics are running by installing inxi and checking the output of "inxi -Gx". Gallium and llvmpipe in the output for Intel graphics mean that you don't have the driver working correctly.

Some people on the MX forums with a Lenovo Broadwell machine experienced constant crashes anyway with the xserver-xorg-video-intel driver that cleared up when they switched to the modesetting driver--something to keep in mind.
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby neverknees » 2016-12-10 19:54

Thanks for your answers.

I did the steps about "https://wiki.archlinux.org/index.php/Kernel_parameters#GRUB" "press e" etc and the problem continue. For the moment, I do not understand what mean all this staff.

I know that I change the loader Kerner change it in the grub options, but it is not a correct way. Because it is upset.

So, for the moment we are in the same step. Any idea?

BTW: The graphics is a Nvidia GForce.

I have been thinking to return to the first kernel and only install the drivers that I need for the wireless card. If you know how can I do it, I appreciate if you explain it to me.

Thanks
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby neverknees » 2016-12-12 18:20

SOLVED

1. Update the kernel. How? https://forums.bunsenlabs.org/viewtopic.php?id=1257
Problem You will lost the graphic desktop. Solution for Nvidia
2. https://ubuntuforums.org/showthread.php?t=1613132
Step by Step.
-To set kernel boot options, you must edit your grub configuration. You can do this temporarily for a single boot by entering the grub menu. If you do not get to see the grub boot menu after the bios automatically, you may have to press SHIFT key after the bios logo to get in to grub
-Select the default ubuntu kernel (usually the top one), and rather than pressing enter, press E to edit.
-Press DOWN ARROW until you get to the line that starts with "linux" (with out "") and press END keys to position your cursor at the end of the that line usually ending with “quiet splash” or only with "quiet".
-Now you can type "nomodeset" (with out "")
-press control+X to boot the modified grub entry

Important: setting boot options this way only applies to a single boot. If you reboot the machine, those settings will be lost, unless you make them permanent (see below). Please continue reading the link https://ubuntuforums.org/showthread.php?t=1613132 to see how make permanet this changes.

3- If the wifi is still not working so go to 4.
4-https://wiki.debian.org/iwlwifi

I think these are the steps, maybe they not correct but now is working for me.
So thanks for everthing and If you need help I'm here.
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby stevepusser » 2016-12-13 01:34

Following Ubuntu instructions when you really don't understand the difference between Ubuntu and Debian can lead to your install breaking, especially when you use Ubuntu packages instead of the Debian equivalents.

The information I found says your machine has a hybrid graphics system, with low-power-drain integrated Intel graphics plus a discrete Nvidia card. In that case, you should set up Bumblebee per the Debian wiki instead of letting your machine burn through the battery using only the Nvidia GPU.

What does the lspci command say about your graphics hardware?
The MX Linux repositories: Backports galore! If we don't have something, just ask and we'll try--we like challenges. New packages: Flightgear 2018.2.2, 4.19.5 kernel, wine-staging 4.0~rc1, Pale Moon 28.2.2, Mesa 18.2.6, Midori 7.0
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby neverknees » 2016-12-13 13:02

Hi stevepusser,

Well here we go...
LSPCI output
-----------------------------------------------------------------------------
00:00.0 Host bridge: Intel Corporation Device 1904 (rev 08)
00:02.0 VGA compatible controller: Intel Corporation Device 1916 (rev 07)
00:14.0 USB controller: Intel Corporation Device 9d2f (rev 21)
00:14.2 Signal processing controller: Intel Corporation Device 9d31 (rev 21)
00:15.0 Signal processing controller: Intel Corporation Device 9d60 (rev 21)
00:16.0 Communication controller: Intel Corporation Device 9d3a (rev 21)
00:17.0 SATA controller: Intel Corporation Device 9d03 (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d10 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Device 9d14 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Device 9d15 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Device 9d48 (rev 21)
00:1f.2 Memory controller: Intel Corporation Device 9d21 (rev 21)
00:1f.3 Audio device: Intel Corporation Device 9d70 (rev 21)
00:1f.4 SMBus: Intel Corporation Device 9d23 (rev 21)
01:00.0 3D controller: NVIDIA Corporation Device 1347 (rev a2)
02:00.0 Network controller: Intel Corporation Device 3166 (rev 79)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
-----------------------------------------------------------------------------

The battery performance is not good, now and before of all the changes (I'm not talking about Bumblebee). It was better with Windows 10.
My graphic card are:
Intel HD Graphic 520
NVIDIA GeForce 940M

Do you think that Bumblebee works well with GeForce 940M?

Thanks
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby stevepusser » 2016-12-13 21:19

Just follow the instructions in the Debian wiki for setting up Bumblebee from the jessie-backports repository. Also install inxi and test

Code: Select all
inxi -G


and

Code: Select all
optirun inxi -G
too see if the switching is working. Also, Skylake support is still being worked on in Linux, so battery life is still not going to be as good as in Windows, though installing tlp might help.

This is a shameless plug, but I worked with dolphin_oracle to get the new MX 16 64-bit (Jessie plus backports, not running systemd as default) release to recognize and automatically set up Bumblebee for an Optimus system with just the click of a button. That's great for people that aren't interested in how a system is set up and just want it working out of the box, but Debian demands you actually read and follow instructions (hopefully that are already in the wiki).

MX 16 video review: https://www.youtube.com/watch?v=_LFD2d7UwLo

though Not Lenny mixes up the term "proprietary" with "native", since our MX applets are GPL'd.
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby F34RL355S0LD13R » 2018-11-15 06:41

Hi everyone... I have the same chipset and recently switched over to PureOS which is made off of the debian kernel. wifi for me is not working however Ethernet and Bluetooth is... can you guys please go over what i can do to fix this i have the unicode files from intel in the firmware folder and ive done modprobe for the iwlwifi etc... nothing is seeming to work however. if you guys could help i would greatly appreciate it. thanks :)
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Re: Jessie WiFi not working - Intel Dual Band Wireless-AC 31

Postby stevepusser » 2018-11-15 18:06

You should really start a new thread, since you're not running Jessie.

In that thread, start out by first running this script and providing the output in a code box, or a pastebin link if it's too much for a code box: https://github.com/UbuntuForums/wireless-info
The MX Linux repositories: Backports galore! If we don't have something, just ask and we'll try--we like challenges. New packages: Flightgear 2018.2.2, 4.19.5 kernel, wine-staging 4.0~rc1, Pale Moon 28.2.2, Mesa 18.2.6, Midori 7.0
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