No sound on Jessie / ASUS X555

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No sound on Jessie / ASUS X555

Postby poubapub » 2017-03-27 05:55

Hi,
I just installed Jessie in an external drive on my ASUS X555 Laptop using the 3.16 DVD. I had no sound at all after installing.
Following advices on various forums, I've installed firmware-intel-sound, pavucontrol
In pavucontrol, I see the volume bar moving for the Rythmbox application, but nothing comes out of my internal speakers.
Sometimes when I boot I have sound, but after rebooting it doesn't work anymore, once I also had beeps when firefox search doesn't find what I search on a page.
Very weird problem.
Can someone help me ?
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Re: No sound on Jessie / ASUS X555

Postby stevepusser » 2017-03-27 14:18

You have a hardware problem, so let's see what you have. Install inxi and give us the result of "inxi -F".
The MX Linux repositories: Backports galore! If we don't have something, just ask and we'll try--we like challenges. New packages: AzPainter 2.0.4, Pale Moon 27.2.1, Liquorix kernel 4.10-2, mpv 0.25.0, Kodi 17.1, Ksnip 1.3.1, Mesa 13.0.6
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Re: No sound on Jessie / ASUS X555

Postby poubapub » 2017-03-27 17:17

Not sure my hardware has a problem because sound works perfectly in W10. Anyhow:

System: Host: debian Kernel: 3.16.0-4-amd64 x86_64 (64 bit) Desktop: KDE 4.14.2 Distro: Debian GNU/Linux 8
Machine: Mobo: ASUSTeK model: X555UB v: 1.0 serial: BSN12345678901234567
Bios: American Megatrends v: X555UB.300 date: 07/06/2016
CPU: Dual core Intel Core i5-6200U (-HT-MCP-) cache: 3072 KB
Clock Speeds: 1: 500 MHz 2: 400 MHz 3: 1300 MHz 4: 400 MHz
Graphics: Card-1: Intel Device 1916
Card-2: NVIDIA Device 1347
Display Server: X.org 1.16.4 drivers: fbdev,vesa,intel tty size: 140x26 Advanced Data: N/A for root
Audio: Card Intel Device 9d70 driver: snd_hda_intel Sound: ALSA v: k3.16.0-4-amd64
Network: Card-1: Realtek RTL8821AE 802.11ac PCIe Wireless Network Adapter driver: rtl8821ae
IF: wlan0 state: down mac: 4c:bb:58:fc:72:47
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169
IF: eth0 state: down mac: f8:32:e4:c7:cb:a6
Drives: HDD Total Size: 1500.3GB (1.0% used) ID-1: /dev/sda model: ST1000LM024_HN size: 1000.2GB
ID-2: USB /dev/sdb model: 2115 size: 500.1GB
Partition: ID-1: / size: 104G used: 5.7G (6%) fs: ext4 dev: /dev/sdb2
ID-2: swap-1 size: 9.31GB used: 0.00GB (0%) fs: swap dev: /dev/sdb5
Sensors: System Temperatures: cpu: 39.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 191 Uptime: 3 min Memory: 624.3/5879.9MB Client: Shell (bash) inxi: 2.1.28
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Re: No sound on Jessie / ASUS X555

Postby stevepusser » 2017-03-27 21:40

It's a hardware problem in Debian 8 because the 2014-vintage kernel and drivers can't support your 2016 Skylake hardware except in a very crippled way. There is a reasonably simple method to install packages from jessie-backports to get everything working; it requires using the terminal and pasting commands into it from a guide here:

viewtopic.php?f=16&t=131611

If you want to get your Optimus switchable graphics going with the Nvidia proprietary driver, you should also follow the guide for Bumblebee in the Debian wiki, but install all the packages they require from jessie-backports also.

Also, it's a very bad idea to run commands as root when that's not specified. I can tell you ran "inxi -F" as root...
The MX Linux repositories: Backports galore! If we don't have something, just ask and we'll try--we like challenges. New packages: AzPainter 2.0.4, Pale Moon 27.2.1, Liquorix kernel 4.10-2, mpv 0.25.0, Kodi 17.1, Ksnip 1.3.1, Mesa 13.0.6
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