Ryzen CPU/Vega APU laptop does not detect HDMI dual monitor

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Ryzen CPU/Vega APU laptop does not detect HDMI dual monitor

Postby Laurel » 2018-10-03 06:05

Hey all. I'm delighted to have finally installed Debian on my new Lenovo E585 laptop :D. However, when I plug a HDMI monitor to the HDMI port on the monitor, it does not detect the monitor.

root@uni:~# xrandr
Screen 0: minimum 1920 x 1080, current 1920 x 1080, maximum 1920 x 1080
default connected 1920x1080+0+0 0mm x 0mm
root@uni:~# xrandr --listproviders
Providers: number : 0


Here's the VGA-related output of my lspci -v
root@uni:~# lspci -v | grep VGA
05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Device 15dd (rev c3) (prog-if 00 [VGA controller])


Any advice on how to solve this problem? :)
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby Segfault » 2018-10-03 08:43

First step, root does not run X. Log in as user.
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby Laurel » 2018-10-03 10:37

Hi Segfault, thanks for your help. The results you see were obtained by logging in as a normal user and then invoking su. Not invoking su had the same results.

lshw results in three UNCLAIMED entries, which are listed below:
*-generic UNCLAIMED
description: IOMMU
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:00:00.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: msi ht cap_list
configuration: latency=0

*-display UNCLAIMED
description: VGA compatible controller
product: Advanced Micro Devices, Inc. [AMD/ATI]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c3
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:b0000000-bfffffff memory:c0000000-c01fffff ioport:1000(size=256) memory:c0800000-c087ffff memory:c0000-dffff

*-generic UNCLAIMED
description: Encryption controller
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:05:00.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi msix cap_list
configuration: latency=0
resources: memory:c0700000-c07fffff memory:c088c000-c088dfff
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby bw123 » 2018-10-03 12:16

lscpi has a coulpe of switches, -n -nn and -k that are sometimes helpful. -k can show if the correct kernel driver is being loaded. I would probably rcheck out the entire output instead of grep it for VGA, it's okay to post it, some geeks like to look at hardware info like that. By using grep VGA with the -v switch on lspci, you're editing out the verbose part.

Did you install firmware following the instructions here?
https://wiki.debian.org/AtiHowTo

Do you think maybe the device is too new for stretch kernel? Have you considered testing newer kernel -and- firmware from stretch-backports?

I see you already have a thread on installation on this machine viewtopic.php?f=17&t=138745&p=682292&sid=b44fb233dc40bc821fafa6b4a516882e#p682292 it's probably a better idea just to keep one thread so you don;t have to repost details.

For posting output from the os, code tags are better than quote blocks. Easier to read. There's also paste.debian.net for very long output, the AtiHowTo link above has instructions for confirming the correct firmware is loading.
Last edited by bw123 on 2018-10-03 12:45, edited 2 times in total.
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby Laurel » 2018-10-03 12:35

Hi bw123, thank you for your help :)

Here's the output of lspci -k
Code: Select all
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15d0
   Subsystem: Advanced Micro Devices, Inc. [AMD] Device 15d0
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 15d1
   Subsystem: Advanced Micro Devices, Inc. [AMD] Device 15d1
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:01.6 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15db
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15dc
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
   Subsystem: Lenovo FCH SMBus Controller
   Kernel driver in use: piix4_smbus
   Kernel modules: i2c_piix4, sp5100_tco
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
   Subsystem: Lenovo FCH LPC Bridge
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e8
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e9
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ea
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15eb
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ec
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ed
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ee
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ef
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd Device a808
   Subsystem: Samsung Electronics Co Ltd Device a801
   Kernel driver in use: nvme
   Kernel modules: nvme
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
   Subsystem: Lenovo RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
   Kernel driver in use: r8169
   Kernel modules: r8169
03:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01)
   Subsystem: Lenovo SD/MMC Card Reader Controller
   Kernel driver in use: sdhci-pci
   Kernel modules: sdhci_pci
04:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31)
   Subsystem: Lenovo QCA9377 802.11ac Wireless Network Adapter
   Kernel driver in use: ath10k_pci
   Kernel modules: ath10k_pci
05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Device 15dd (rev c3)
   Subsystem: Lenovo Device 506f
05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15de
   Subsystem: Lenovo Device 506f
   Kernel driver in use: snd_hda_intel
   Kernel modules: snd_hda_intel
05:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 15df
   Subsystem: Lenovo Device 506f
05:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e0
   Subsystem: Lenovo Device 506f
   Kernel driver in use: xhci_hcd
   Kernel modules: xhci_pci
05:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e1
   Subsystem: Lenovo Device 506f
   Kernel driver in use: xhci_hcd
   Kernel modules: xhci_pci
05:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Device 15e3
   Subsystem: Lenovo Device 5070
   Kernel driver in use: snd_hda_intel
   Kernel modules: snd_hda_intel
06:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 61)
   Subsystem: Lenovo FCH SATA Controller [AHCI mode]
   Kernel driver in use: ahci
   Kernel modules: ahci


I didn't install the firmware according to the instructions on the link you provided, but rather the one here:
https://linuxconfig.org/how-to-install- ... etch-linux


bw123 wrote:Do you think maybe the device is too new for stretch kernel? Have you considered testing newer kernel -and- firmware from stretch-backports?

I see you already have a thread on installation on this machine viewtopic.php?f=17&t=138745&p=682292&sid=b44fb233dc40bc821fafa6b4a516882e#p682292 it's probably a better idea just to keep one thread so you don;t have to repost details.


Let's leave a newer kernel and firmware from stretch backports as a last resort :wink:

Next time I'll post in the same installation thread. I wasn't sure where to post this, and decided to post it separately because people who may have installed it successfully but were looking for HDMI problems with this laptop might overlook a combined thread.
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby stevepusser » 2018-10-03 19:15

Firmware is not drivers! All of the open drivers still need to load that non-free firmware from the "firmware-amd-graphics" package, even the amdgpu driver.

If that still doesn't work, then investigate if you need a newer kernel as well as the firmware from stretch-backports. For this, I would suggest updating your hardware ID database so you might get better results than "1509fd" and the like:

as sysadmin:

Code: Select all
update-pciids
update-usbids


Then install inxi and report the results of

Code: Select all
inxi -Gxxx
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby Laurel » 2018-10-04 05:55

Hi stevepusser, thank you for your help :D

Code: Select all
root@uni:~# apt install firmware-amd-graphics
Reading package lists... Done
Building dependency tree       
Reading state information... Done
firmware-amd-graphics is already the newest version (20161130-3).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.


Still doesn't detect HDMI-connected monitor.

Did the update-pciids and update-usbids as recommended, and installed inxi. Here's inxi's output:

Code: Select all
root@uni:~# inxi -Gxxx
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series]
           bus-ID: 05:00.0 chip-ID: 1002:15dd
           Display Server: X.org 1.19.2 drivers: ati,vesa (unloaded: modesetting,fbdev,radeon)
           tty size: 80x24 Advanced Data: N/A for root



lspci -k after the update-pciids:
Code: Select all
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15d0
   Subsystem: Advanced Micro Devices, Inc. [AMD] Device 15d0
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 15d1
   Subsystem: Advanced Micro Devices, Inc. [AMD] Device 15d1
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:01.6 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15db
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15dc
   Kernel driver in use: pcieport
   Kernel modules: shpchp
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
   Subsystem: Lenovo FCH SMBus Controller
   Kernel driver in use: piix4_smbus
   Kernel modules: i2c_piix4, sp5100_tco
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
   Subsystem: Lenovo FCH LPC Bridge
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e8
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e9
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ea
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15eb
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ec
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ed
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ee
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ef
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981
   Subsystem: Samsung Electronics Co Ltd Device a801
   Kernel driver in use: nvme
   Kernel modules: nvme
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
   Subsystem: Lenovo RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
   Kernel driver in use: r8169
   Kernel modules: r8169
03:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01)
   Subsystem: Lenovo SD/MMC Card Reader Controller
   Kernel driver in use: sdhci-pci
   Kernel modules: sdhci_pci
04:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31)
   Subsystem: Lenovo QCA9377 802.11ac Wireless Network Adapter
   Kernel driver in use: ath10k_pci
   Kernel modules: ath10k_pci
05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] (rev c3)
   Subsystem: Lenovo Device 506f
05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15de
   Subsystem: Lenovo Device 506f
   Kernel driver in use: snd_hda_intel
   Kernel modules: snd_hda_intel
05:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 15df
   Subsystem: Lenovo Device 506f
05:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e0
   Subsystem: Lenovo Device 506f
   Kernel driver in use: xhci_hcd
   Kernel modules: xhci_pci
05:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e1
   Subsystem: Lenovo Device 506f
   Kernel driver in use: xhci_hcd
   Kernel modules: xhci_pci
05:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Device 15e3
   Subsystem: Lenovo Device 5070
   Kernel driver in use: snd_hda_intel
   Kernel modules: snd_hda_intel
06:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 61)
   Subsystem: Lenovo FCH SATA Controller [AHCI mode]
   Kernel driver in use: ahci
   Kernel modules: ahci
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby stevepusser » 2018-10-04 17:39

Hmmmm---I seem to recall that Vega is a rather new release, and that the standard Stretch Mesa stack, kernel, firmware, etc, probably won't support it. If it's 2018 release hardware, the odds of that are probably 100%. But there are upgrades to all those packages in the stretch-backports repository.

BTW, don't run commands as root, like you did for inxi, when not specified. That's a bad habit, and there's data missing from the result.
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby bw123 » 2018-10-05 12:36

by searching for "vega" on each page, you can see that the firmware isn't in stretch
https://packages.debian.org/stretch/fir ... d-graphics
but it is in stretch-backports
https://packages.debian.org/stretch-bac ... d-graphics

Checking dmesg output like in theAtiHowTo link would probably confirm the firmware is not found.
https://wiki.debian.org/AtiHowTo#Troubleshooting
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby Laurel » 2018-10-05 15:59

stevepusser wrote:Hmmmm---I seem to recall that Vega is a rather new release, and that the standard Stretch Mesa stack, kernel, firmware, etc, probably won't support it. If it's 2018 release hardware, the odds of that are probably 100%. But there are upgrades to all those packages in the stretch-backports repository.


OK thanks Steve.

BTW, don't run commands as root, like you did for inxi, when not specified. That's a bad habit, and there's data missing from the result.


OK...I just thought usually hardware related stuff requires root permissions so I stayed as root when tinkering with it.

bw123 wrote:by searching for "vega" on each page, you can see that the firmware isn't in stretch
https://packages.debian.org/stretch/fir ... d-graphics
but it is in stretch-backports
https://packages.debian.org/stretch-bac ... d-graphics

Checking dmesg output like in theAtiHowTo link would probably confirm the firmware is not found.
https://wiki.debian.org/AtiHowTo#Troubleshooting


OK thanks bw123 - I will install the backports firmware and let you all know how it goes :)
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby bw123 » 2018-10-05 16:39

the stable kernel does not support it.

Code: Select all
# modinfo amdgpu | grep -e 15dd -e vega
root@debian:~# uname -a
Linux debian 4.9.0-8-amd64 #1 SMP Debian 4.9.110-3+deb9u5 (2018-09-30) x86_64 GNU/Linux
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby stevepusser » 2018-10-05 17:11

Yup...refer to my post above about kernel, Mesa stack, and firmware packages from stretch-backports.
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby Laurel » 2018-10-05 20:09

Hi again all :) . I upgraded my kernel following the very helpful instructions here:

http://jensd.be/818/linux/install-a-new ... tch-stable

HDMI still doesn't work. The following output is with the HDMI cable connected.

Code: Select all
laurel@uni:~$ uname -a
Linux uni 4.17.0-0.bpo.1-amd64 #1 SMP Debian 4.17.8-1~bpo9+1 (2018-07-23) x86_64 GNU/Linux
laurel@uni:~$ xrandr
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1920 x 1080, current 1920 x 1080, maximum 1920 x 1080
default connected 1920x1080+0+0 0mm x 0mm
   1920x1080      0.00*


Code: Select all
root@uni:~# modinfo amdgpu | grep -e 15dd -e vega
firmware:       amdgpu/vega12_gpu_info.bin
firmware:       amdgpu/vega10_gpu_info.bin
firmware:       amdgpu/vega12_asd.bin
firmware:       amdgpu/vega12_sos.bin
firmware:       amdgpu/vega10_asd.bin
firmware:       amdgpu/vega10_sos.bin
firmware:       amdgpu/vega12_rlc.bin
firmware:       amdgpu/vega12_mec2.bin
firmware:       amdgpu/vega12_mec.bin
firmware:       amdgpu/vega12_me.bin
firmware:       amdgpu/vega12_pfp.bin
firmware:       amdgpu/vega12_ce.bin
firmware:       amdgpu/vega10_rlc.bin
firmware:       amdgpu/vega10_mec2.bin
firmware:       amdgpu/vega10_mec.bin
firmware:       amdgpu/vega10_me.bin
firmware:       amdgpu/vega10_pfp.bin
firmware:       amdgpu/vega10_ce.bin
firmware:       amdgpu/vega12_sdma1.bin
firmware:       amdgpu/vega12_sdma.bin
firmware:       amdgpu/vega10_sdma1.bin
firmware:       amdgpu/vega10_sdma.bin
firmware:       amdgpu/vega12_uvd.bin
firmware:       amdgpu/vega10_uvd.bin
firmware:       amdgpu/vega12_vce.bin
firmware:       amdgpu/vega10_vce.bin
firmware:       amdgpu/vega12_smc.bin
firmware:       amdgpu/vega10_acg_smc.bin
firmware:       amdgpu/vega10_smc.bin


Code: Select all
laurel@uni:~$ inxi -Gxxx
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series]
           bus-ID: 05:00.0 chip-ID: 1002:15dd
           Display Server: X.Org 1.19.2 drivers: ati,vesa (unloaded: modesetting,fbdev,radeon)
           Resolution: 1920x1080@0.00hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 3.9, 128 bits)
           GLX Version: 3.0 Mesa 13.0.6 Direct Rendering: Yes
Last edited by Laurel on 2018-10-06 07:37, edited 1 time in total.
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby bw123 » 2018-10-05 20:33

The latest kernel from backports is installed by the metapackage linux-image-amd64,
https://packages.debian.org/search?keyw ... mage-amd64
if you use this you get the latest and it stays updated as newer kernels are uploaded to backports.

Hi again all :) . I upgraded my kernel following the very helpful instructions here:

http://jensd.be/818/linux/install-a-new ... tch-stable
...


I disagreed with the guide in a couple of ways, and it obviously did not work for you. You got an older kernel, not the latest available.
https://backports.debian.org/
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Re: Ryzen CPU/Vega APU laptop does not detect HDMI dual moni

Postby stevepusser » 2018-10-06 00:05

Some users of AMD GPUs also might be affected by this bug in 4.18 kernels: https://www.phoronix.com/scan.php?page= ... Power-Draw

Support for newer hardware also depends on the Mesa stack and firmware packages in backports--libgl1-mesa-dri and libgl1-mesa-glx, for example.
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