Firefox crashes

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Firefox crashes

Postby splash88 » 2019-08-24 09:20

Recently I have had a lot of problems with firefox.
I just wanted to know if there is some known issue. Is anyone else have problems?

I have reinstalled and also removed addons. I have also done some security scans for virus's and rootkits.
The problem persists.

Before digging further I just wanted to confirm that this is not some known issue others are also having.

Thank you.
splash88
 
Posts: 30
Joined: 2014-09-13 15:06

Re: Firefox crashes

Postby splash88 » 2019-08-24 09:49

This is apparently some kind of segmentation fault.

SIGSEGV /0x00000000

Which I think means it could be hardware related. but the fact it only happens in firefox suggests otherwise.
splash88
 
Posts: 30
Joined: 2014-09-13 15:06

Re: Firefox crashes

Postby arzgi » 2019-08-24 12:32

Start firefox from terninal, konsole if you use KDE, and start firefox from there
Code: Select all
firefox


Post the error code of crash.
arzgi
 
Posts: 461
Joined: 2008-02-21 17:03
Location: Finland

Re: Firefox crashes

Postby djk44883 » 2019-08-24 19:45

when in a terminal you have options, you can disable add-ons

Code: Select all
--safe-mode        Disables extensions and themes for this session
firefox --safe-mode

--ProfileManager   Start with ProfileManager.
firefox --ProfiileManager


Or create a completely new profile to check if come "setting" is upsetting things.
You should toss in a --version before starting even firefox without any options so everyone knows what you're working with.
djk44883
 
Posts: 80
Joined: 2010-12-11 13:14

Re: Firefox crashes

Postby splash88 » 2019-08-25 12:27

Just learned you can get crash reports in firefox by typing "about:crashes" in the address bar.

I tried to make it crash again. But I could not force it. But I am sure it will happen again. here is the last one.

If this is not a problem people are having then I will just search for some of these strings.

Thank for all the responses.


Firefox 60.8.0esr Crash Report [@ libxul.so@0x42b5f93 | libxul.so@0x42b5599 | libxul.so@0x40a61f1 | libxul.so@0x40a4bc9 | libxul.so@0x408f118 | libxul.so@0x408bfd6 | libxul.so@0x408b41b | libxul.so@0x2a2012e | libxul.so@0x2a5b150 | firefox-esr@0x13d40 ]
Search Mozilla Support for this signature How to read this crash report
ID: 8602f342-f01c-42cb-9934-49eee0190825
Signature: libxul.so@0x42b5f93 | libxul.so@0x42b5599 | libxul.so@0x40a61f1 | libxul.so@0x40a4bc9 | libxul.so@0x408f118 | libxul.so@0x408bfd6 | libxul.so@0x408b41b | libxul.so@0x2a2012e | libxul.so@0x2a5b150 | firefox-esr@0x13d40

Details
Metadata
Bugzilla
Modules
Raw Dump
Extensions
Telemetry Environment
Correlations

Signature libxul.so@0x42b5f93 | libxul.so@0x42b5599 | libxul.so@0x40a61f1 | libxul.so@0x40a4bc9 | libxul.so@0x408f118 | libxul.so@0x408bfd6 | libxul.so@0x408b41b | libxul.so@0x2a2012e | libxul.so@0x2a5b150 | firefox-esr@0x13d40 More Reports Search
UUID 8602f342-f01c-42cb-9934-49eee0190825
Date Processed 2019-08-25 13:04:32 UTC
Uptime 8 seconds
Install Age 3,601,982 seconds since version was first installed (5 weeks, 6 days and 16 hours)
Install Time 2019-07-13 17:28:22
Product Firefox
Release Channel esr
Version 60.8.0esr
Build ID 20190709221323 (2019-07-09) Buildhub data
OS Linux
OS Version 0.0.0 Linux 4.9.0-9-amd64 #1 SMP Debian 4.9.168-1+deb9u5 (2019-08-11) x86_64
Build Architecture amd64
CPU Info family 6 model 60 stepping 3
CPU Count 1
Adapter Vendor ID

Adapter Device ID

Process Type content
Crash Reason SIGSEGV /0x00000000
Crash Address 0x0
Accessibility

Active

EMCheckCompatibility

False

App Notes

FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP-

Processor Notes processor_ip-172-31-6-130_us-west-2_compute_internal_7; ProcessorPipeline; earlier processing: 2019-08-25T13:04:34.310191+00:00; non-integer value of "SecondsSinceLastCrash"; processor_ip-172-31-7-47_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"
Crashing Thread (0)
Frame Module Signature Source Trust
Ø 0 libxul.so libxul.so@0x42b5f93 context
Ø 1 libxul.so libxul.so@0x42b5599 frame_pointer
Ø 2 libxul.so libxul.so@0x40a61f1 frame_pointer
Ø 3 libxul.so libxul.so@0x40a4bc9 frame_pointer
Ø 4 libxul.so libxul.so@0x408f118 frame_pointer
Ø 5 libxul.so libxul.so@0x408bfd6 frame_pointer
Ø 6 libxul.so libxul.so@0x408b41b frame_pointer
Ø 7 libxul.so libxul.so@0x2a2012e scan
Ø 8 libxul.so libxul.so@0x2a5b150 scan
Ø 9 linux-gate.so linux-gate.so@0xbd8 scan
Ø 10 libc-2.24.so libc-2.24.so@0xf5ba5 scan
Ø 11 firefox-esr firefox-esr@0x13d40 scan
Ø 12 libxul.so libxul.so@0x8f08eb scan
Ø 13 libxul.so libxul.so@0x2b51247 scan
Ø 14 libxul.so libxul.so@0x212086b scan
Ø 15 libxul.so libxul.so@0x94a491 scan
Ø 16 libxul.so libxul.so@0x648fe47 scan
Ø 17 firefox-esr firefox-esr@0x10313 scan
Ø 18 libxul.so libxul.so@0x20e79dc scan
Ø 19 libxul.so libxul.so@0x1749084 scan
Ø 20 libxul.so libxul.so@0x1604be7 scan
Ø 21 libxul.so libxul.so@0x175a5ff scan
Ø 22 libxul.so libxul.so@0x2b5cb94 scan
Ø 23 libxul.so libxul.so@0x2b5cbcf scan
Ø 24 libxul.so libxul.so@0x20ebb90 scan
Ø 25 libxul.so libxul.so@0x39f2800 scan
Ø 26 libxul.so libxul.so@0x20fb9fb scan
Ø 27 linux-gate.so linux-gate.so@0xbd8 scan
Ø 28 libc-2.24.so libc-2.24.so@0xf5ba5 scan
Ø 29 firefox-esr firefox-esr@0x13d40 scan
Ø 30 libxul.so libxul.so@0x2bc52e7 scan
Ø 31 linux-gate.so linux-gate.so@0xbd8 scan
Ø 32 libxul.so libxul.so@0x2b620df scan
Ø 33 libxul.so libxul.so@0x2b620b4 scan
Ø 34 libxul.so libxul.so@0x2281011 scan
Ø 35 libxul.so libxul.so@0x2b63958 scan
Ø 36 libxul.so libxul.so@0x631db1f scan
Ø 37 libxul.so libxul.so@0x28d7c4b scan
Ø 38 libxul.so libxul.so@0x9134a3 scan
Ø 39 libxul.so libxul.so@0x28d98b9 scan
Ø 40 libxul.so libxul.so@0x28f0242 scan
Ø 41 libxul.so libxul.so@0x14489c0 scan
Ø 42 libxul.so libxul.so@0x26e0fd4 scan
Ø 43 libxul.so libxul.so@0x631dc2f scan
Ø 44 libxul.so libxul.so@0x631dc2f scan
Ø 45 libxul.so libxul.so@0x44d7a83 scan
Ø 46 libxul.so libxul.so@0x44d7a83 scan
Ø 47 libxul.so libxul.so@0x26e274f scan
Ø 48 libxul.so libxul.so@0xda44aa scan
Ø 49 libxul.so libxul.so@0xda5a4a scan
Ø 50 libxul.so libxul.so@0x26e2778 scan
Ø 51 libxul.so libxul.so@0xfec017 scan
Ø 52 libxul.so libxul.so@0x91a18f scan
Ø 53 libxul.so libxul.so@0x91a18f scan
Ø 54 libxul.so libxul.so@0x20fb944 scan
Ø 55 libxul.so libxul.so@0x9256f3 scan
Ø 56 libxul.so libxul.so@0x16d3dff scan
Ø 57 libxul.so libxul.so@0x211eb6d scan
Ø 58 libxul.so libxul.so@0x211e833 scan
Ø 59 libxul.so libxul.so@0x631dc2f scan
Ø 60 libxul.so libxul.so@0x44d7a83 scan
Ø 61 libxul.so libxul.so@0x44d7a83 scan
Ø 62 firefox-esr firefox-esr@0xcaf7 scan
Ø 63 libxul.so libxul.so@0xe697e4 scan
Ø 64 firefox-esr firefox-esr@0xcbd5 scan
Ø 65 libxul.so libxul.so@0x2b3db71 scan
Ø 66 libxul.so libxul.so@0x2b3dc37 scan
Ø 67 libxul.so libxul.so@0x20def74 scan
Ø 68 libpthread-2.24.so libpthread-2.24.so@0x10e24 scan
Ø 69 libxcb.so.1.1.0 libxcb.so.1.1.0@0xec23 scan
Ø 70 firefox-esr firefox-esr@0xafeb scan
Ø 71 firefox-esr firefox-esr@0x102cf scan
72 libgdk-3.so.0.2200.11 gdk_x11_drag_context_get_type scan
Ø 73 libxcb.so.1.1.0 libxcb.so.1.1.0@0xd77f scan
74 libX11.so.6.3.0 _XFreeX11XCBStructure scan
75 libX11.so.6.3.0 _XEventsQueued cfi
76 @0x7ffc2582bbef cfi
Ø 77 linux-gate.so linux-gate.so@0xd56 scan
Ø 78 linux-gate.so linux-gate.so@0xd56 scan
Ø 79 libxul.so libxul.so@0x50f3b07 scan
Ø 80 libxul.so libxul.so@0xdd7fde scan
Ø 81 libxul.so libxul.so@0xdde662 scan
Ø 82 libxul.so libxul.so@0xddfd00 scan
Ø 83 linux-gate.so linux-gate.so@0xbd8 scan
Ø 84 libxul.so libxul.so@0xde001c scan
Ø 85 libxul.so libxul.so@0x9866db scan
Ø 86 libxul.so libxul.so@0x9930ed scan
Ø 87 libpthread-2.24.so libpthread-2.24.so@0xb1f0 scan
Ø 88 libnspr4.so libnspr4.so@0x2b800 scan
Ø 89 libnspr4.so libnspr4.so@0x25100 scan
Ø 95 libxul.so libxul.so@0x98d74f scan
Ø 96 libxul.so libxul.so@0x99bd97 scan
Ø 97 libxul.so libxul.so@0x98d74f scan
Ø 98 libxul.so libxul.so@0xdcee39 scan
Ø 99 libxul.so libxul.so@0xda326c scan
Ø 100 libxul.so libxul.so@0x28ffc57 scan
Ø 101 libxul.so libxul.so@0x3882f26 scan
Ø 102 libxul.so libxul.so@0xda326c scan
Ø 103 libxul.so libxul.so@0x388347c scan
Ø 104 libxul.so libxul.so@0x6319397 scan
And more ....
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splash88
 
Posts: 30
Joined: 2014-09-13 15:06


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