Mouse Microsoft Bluetooth Mobile 3600

Getting your soundcard to work, using Debian on non-i386 hardware, etc

Mouse Microsoft Bluetooth Mobile 3600

Postby gugu » 2019-02-22 09:15

I have a problem with my new mouse bluetooth Microsoft Mobile 3600.

I have been reading several questions about this device on askubuntu and ubuntuforum but none of them provided a solution for my particular case.

What happens is the following: the bluetooth mouse pairs and connects just fine but, after a while (varying randomly between a few minutes and a few hours) it just disconnects and there is no way to connect it again. The only solution is to reboot the machine or to unpair and pair again the device, not a solution.

Some observations:
    In blueman-manager 2.0.4 it sees the device as BluetoothMouse3600 but it did not recognize it as a pointing device like it does with the JETech (see screenshot). In fact, also when the device is connected and is working, it does not look connected like the MDR Headset (see screenshot). It is weird isn't it?
    In the default Debian bluetooth manager, the device result connected, but the disconnect option is in grey, meaning that you have no options to disconnect the mouse beside switching it off or shutting down the bluetooth service. In addition, also here is recognized as "unknown" (see screenshot). Weird again right?
    I tried the solution suggested here with no luck. The first command gives an error:
    Code: Select all
    guido@guido-lap-deb:~$ sudo hciconfig hci0 sspmode 1
        [sudo] password for guido:
        Can't set Simple Pairing mode on hci0: Input/output error (5)
    And using
    Code: Select all
    bluetoothctl
    it does work, but with the same issues exposed earlier, after a while it just disconnects.

To summarize, I am struggling to find a way to have this device properly working. I have already tried with the Logitech MX Anywhere and it did not work. So I switched to a Microsoft mouse beacause a red in some forum (I do not remember which one) that Microsoft mice have good compatibility with Linux and... nothing.

OS: Debian 9 (Stretch)
Kernel: Linux guido-lap-deb 4.9.0-8-amd64 #1 SMP Debian 4.9.130-2 (2018-10-27) x86_64 GNU/Linux

Thank you in advance for your help.
gugu
 
Posts: 11
Joined: 2015-10-17 13:18

Re: Mouse Microsoft Bluetooth Mobile 3600

Postby Head_on_a_Stick » 2019-02-22 18:41

What is the hardware and which driver is it using?
Code: Select all
lspci -knn | grep -iA2 net

Is power saving enabled?
Code: Select all
# /sbin/iwconfig

https://packages.debian.org/stretch/wireless-tools
User avatar
Head_on_a_Stick
 
Posts: 9200
Joined: 2014-06-01 17:46
Location: /dev/chair

Re: Mouse Microsoft Bluetooth Mobile 3600

Postby gugu » 2019-02-23 14:44

Thanks for answering. Here the outputs of the commands:

Code: Select all
guido@guido-lap-deb:~$     lspci -knn | grep -iA2 net
3a:00.1 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 12)
   Subsystem: CLEVO/KAPOK Computer RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1558:1313]
   Kernel driver in use: r8169
   Kernel modules: r8169
3b:00.0 Network controller [0280]: Intel Corporation Device [8086:24fd] (rev 78)
   Subsystem: Intel Corporation Device [8086:1010]
   Kernel driver in use: iwlwifi
guido@guido-lap-deb:~$


Code: Select all
guido@guido-lap-deb:~$ /sbin/iwconfig
wlp59s0   IEEE 802.11  ESSID:"Enrico se lo traga_PLUS" 
          Mode:Managed  Frequency:5.3 GHz  Access Point: 84:AA:9C:4A:3E:F1   
          Bit Rate=585.1 Mb/s   Tx-Power=22 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          Link Quality=43/70  Signal level=-67 dBm 
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:0  Invalid misc:110   Missed beacon:0

vmnet1    no wireless extensions.

vmnet8    no wireless extensions.

lo        no wireless extensions.

enp58s0f1  no wireless extensions.

guido@guido-lap-deb:~$


What is the package in the link?
gugu
 
Posts: 11
Joined: 2015-10-17 13:18

Re: Mouse Microsoft Bluetooth Mobile 3600

Postby Head_on_a_Stick » 2019-02-23 15:19

gugu wrote:
Code: Select all
Power Management:on

^ This could be your problem, does this fix it:
Code: Select all
# /sbin/iw dev wlp59s0 set power_save off

If so then make the change permanent by creating a file at /etc/modprobe.d/iwlwifi.conf containing this line:
Code: Select all
options iwlwifi power_save=0

We do actually have a specific thread about iwlwifi with more suggestions, search the boards to find it.

What is the package in the link?

It supplies the `iwconfig` command ;)

EDIT: nice connection you have there 8)
User avatar
Head_on_a_Stick
 
Posts: 9200
Joined: 2014-06-01 17:46
Location: /dev/chair

Re: Mouse Microsoft Bluetooth Mobile 3600

Postby gugu » 2019-02-23 15:58

Thanks. I will give it a try and let you know.

Just a question: why power management affects the functioning of the Bluetooth?? When I work at home I don't care about it, nevertheless, if I am working with battery power I would like to keep on the power saving.

Head_on_a_Stick wrote:EDIT: nice connection you have there 8)

ahahha thanks!!
gugu
 
Posts: 11
Joined: 2015-10-17 13:18

Re: Mouse Microsoft Bluetooth Mobile 3600

Postby Head_on_a_Stick » 2019-02-23 16:16

gugu wrote:why power management affects the functioning of the Bluetooth?

Not sure tbh but the bluetooth connection is mediated through the iwlwifi driver so any bugs there will affect the bluetooth connection.
User avatar
Head_on_a_Stick
 
Posts: 9200
Joined: 2014-06-01 17:46
Location: /dev/chair


Return to Hardware

Who is online

Users browsing this forum: No registered users and 5 guests

fashionable