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Sound not working on Dell Latitude 7350

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MatteP
Posts: 12
Joined: 2015-10-19 06:33

Sound not working on Dell Latitude 7350

#1 Post by MatteP »

Hi everyone,

I've recently installed Debian on my laptop Dell Latitude 7350 but the sound is not working.
On the same laptop I used top have problems with the sound (when I had installed, before Debian, Antergos) but after searching around I had managed to solve the issue.
This time instead, although the problems seem to be the same, I don't manage to have a working sound card.

The weird thing is that now my sound card seems not to be detected anymore.

In fact in the past, with Antergos, the out of

Code: Select all

aplay -l
was

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aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: broadwellrt286 [broadwell-rt286], device 0: System Playback/Capture (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: broadwellrt286 [broadwell-rt286], device 1: Offload0 Playback (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: broadwellrt286 [broadwell-rt286], device 2: Offload1 Playback (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
while now it is

Code: Select all

aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
The output of

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cat proc/asound/modules
used to be

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0 snd_hda_intel
1 snd_soc_sst_broadwell
and now it's only

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0 snd_hda_intel
But it seems indeed that HDA Intel HDMI is not capable to play any sound (and in fact, in the past, with Antergos, I used to set the settings of the other sound card to have a working sound)

Any idea...suggestions?

Thanks in advance,
MatteP

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bw123
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Re: Sound not working on Dell Latitude 7350

#2 Post by bw123 »

Do you think maybe it needs a firmware? There might be something in dmesg if so.

https://packages.debian.org/jessie-back ... ntel-sound

Seems you have been having trouble on this machine for awhile...

http://www.linuxquestions.org/questions ... 175556545/

I found this link, might have some good info. I use a little Dell Mini, it's pretty awesome with KDE, but needs a little more ram.

https://linux.dell.com/
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MatteP
Posts: 12
Joined: 2015-10-19 06:33

Re: Sound not working on Dell Latitude 7350

#3 Post by MatteP »

Hi bw123!

Yes...unfortunately I've been having problems for some time to date.
And it's been an issue because this one should be my work laptop but I've been forced to use my personal older Samsung laptop (but still with Debian on) for the most of the things.

I'll check your suggestion out.

Thanks,
MatteP

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