Webcam Dell Inspiron 3421 not detected

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Webcam Dell Inspiron 3421 not detected

Postby Philipe Pimentel » 2017-10-28 21:50

Hi,

my webcam is not being detected by kernel. When i use a shell like lspci or lsusb doesn't detect the model and ID from the webcam. There is any possibility to do linux kernel can "see" this integrated webcam from Dell notebook?

lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 0cf3:e004 Atheros Communications, Inc.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


lspci
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1c.5 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 6 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04)
02:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M / GT 620M/625M/630M/720M] (rev a1)
06:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 05)
Philipe Pimentel
 
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Re: Webcam Dell Inspiron 3421 not detected

Postby arochester » 2017-10-28 21:57

Have you tried installing Cheese to see what happens?
"Something to be aware of: Debian is a core or source distribution. This means there are many Debian-based distributions. THEY ARE NOT DEBIAN."
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Re: Webcam Dell Inspiron 3421 not detected

Postby Philipe Pimentel » 2017-10-28 22:55

I have installed Cheese and Skype. Both tells me the "device is not found". The strange is that mic and webcam is integrated, however just the mic works.
Philipe Pimentel
 
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Re: Webcam Dell Inspiron 3421 not detected

Postby 4D696B65 » 2017-10-28 22:57

Can you try a newer kernel?
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Re: Webcam Dell Inspiron 3421 not detected

Postby Philipe Pimentel » 2017-10-28 23:40

I'm using this kernel: Linux version 4.12.0-1-amd64 (debian-kernel@lists.debian.org) (gcc version 6.4.0 20170805 (Debian 6.4.0-3) ) #1 SMP Debian 4.12.6-1 (2017-08-12)

How kernel don't identify this webcam? If i run Windows the webcam works fine.
Philipe Pimentel
 
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