Suspend not working ASUS X542BA VivoBook

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Suspend not working ASUS X542BA VivoBook

Postby namelesske » 2019-06-24 14:41

Dear all!

I would like to ask some help diagnosing and fixing the suspend on my machine under Debian buster. I read the SystemD manuals but I failed to solve the issue.

So with kernel 4.15-4.18 the suspend is working under Ubuntu bionic, with 5.0 and above there is a freeze after resume, the tty sometimes works, but the KDE Plasma lock screen is not responding just black screen with a cursor and some time later complete freeze. Someone could explain me what changed in the never kernels?

I decided to switch to Debian Buster, and there is still a problem with suspend and shutdown/reboot. Mainly the machine goes to sleep, the screen turns off the leds are indicating the machine is still on, but not able to wake up anymore. The same happens with shutdown, sometimes it's working sometimes just halting the system without power off.

I don't want to use custom kernels, because of security reasons. I want to learn how to diagnose and fix, but I don't know witch logs or information need to look first, or where I should began. I don't think this is a serious bug just something works different compared to Ubuntu older kernels.

There are also minor problems with amdgpu but it's not that high priority for now...

HW

ASUS X52BA Notebook
AMD A9 9240 CPU
AMD Radeon R5 GPU
12Gb DDR4 memory
250GB TR200 TOSHIBA SSD
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Re: Suspend not working ASUS X542BA VivoBook

Postby namelesske » 2019-06-24 15:28

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 60h-6fh) Processor Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 60h-6fh) I/O Memory Management Unit
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Stoney [Radeon R2/R3/R4/R5 Graphics] (rev da)
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 60h-6fh) Host Bridge
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 60h-6fh) Processor Root Port
00:02.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 60h-6fh) Processor Root Port
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 60h-6fh) Processor Root Port
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 60h-6fh) Host Bridge
00:08.0 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 1578
00:09.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 157d
00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 60h-6fh) Audio Controller
00:10.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller (rev 20)
00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 4b)
00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller (rev 49)
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 4b)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11)
00:14.7 SD Host controller: Advanced Micro Devices, Inc. [AMD] FCH SD Flash Controller (rev 01)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15b0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15b1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15b2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15b3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15b4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15b5
01:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 SATA controller: ASMedia Technology Inc. ASM1062 Serial ATA Controller (rev 02)
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Re: Suspend not working ASUS X542BA VivoBook

Postby Zjho » 2019-08-08 17:13

Not sure will be able to help much directly myself but suggest installing inxi and showing what #inxi -GSC command gives.
That is one of commonest requests from our more experienced users and unusually for a new member you have received no response thus far.
Are you using default Gnome, which is the most demanding desktop ? I would try a lightweight desktop to start on a notebook, the beast that is systemd/Gnome/XWayland might behave better. Feel free to ignore these low level requests.
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Re: Suspend not working ASUS X542BA VivoBook

Postby Head_on_a_Stick » 2019-08-09 08:34

namelesske wrote:Someone could explain me what changed in the never kernels?

Find out yourself: https://wiki.debian.org/DebianKernel/GitBisect
Don't break DebianHow to report bugs

SharpBang GNU/Linux — a pre-configured Openbox/Tint2 desktop running on Debian stable
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