Problem with USB 3 port

Getting your soundcard to work, using Debian on non-i386 hardware, etc

Re: Problem with USB 3 port

Postby NewToLinux » 2020-08-18 18:26

The new flash drive was unplugged from the USB 3 port.

As root, the following command was run
Code: Select all
dmesg* |* tail

The output was :
Code: Select all
[3974120.938338] usb 1-1: new high-speed USB device number 66 using xhci_hcd
[3974126.430777] usb 1-1: new high-speed USB device number 67 using xhci_hcd
[3974131.923271] usb 1-1: new high-speed USB device number 68 using xhci_hcd
[3974137.415713] usb 1-1: new high-speed USB device number 69 using xhci_hcd
[3974142.908184] usb 1-1: new high-speed USB device number 70 using xhci_hcd
[3974148.400664] usb 1-1: new high-speed USB device number 71 using xhci_hcd
[3974153.893132] usb 1-1: new high-speed USB device number 72 using xhci_hcd
[3974159.385762] usb 1-1: new high-speed USB device number 73 using xhci_hcd
[3974164.878067] usb 1-1: new high-speed USB device number 74 using xhci_hcd
[3974170.370558] usb 1-1: new high-speed USB device number 75 using xhci_hcd

Then the new flash drive was plugged back into the USB 3 port and then, again as root,
the following command was run
Code: Select all
dmesg | tail -50

The output was as follows :
Code: Select all
[3973945.175272] usb 1-1: new high-speed USB device number 34 using xhci_hcd
[3973950.667736] usb 1-1: new high-speed USB device number 35 using xhci_hcd
[3973956.164234] usb 1-1: new high-speed USB device number 36 using xhci_hcd
[3973961.660705] usb 1-1: new high-speed USB device number 37 using xhci_hcd
[3973967.153175] usb 1-1: new high-speed USB device number 38 using xhci_hcd
[3973972.645644] usb 1-1: new high-speed USB device number 39 using xhci_hcd
[3973978.138108] usb 1-1: new high-speed USB device number 40 using xhci_hcd
[3973983.630571] usb 1-1: new high-speed USB device number 41 using xhci_hcd
[3973989.123038] usb 1-1: new high-speed USB device number 42 using xhci_hcd
[3973994.615532] usb 1-1: new high-speed USB device number 43 using xhci_hcd
[3974000.107987] usb 1-1: new high-speed USB device number 44 using xhci_hcd
[3974005.600444] usb 1-1: new high-speed USB device number 45 using xhci_hcd
[3974011.092914] usb 1-1: new high-speed USB device number 46 using xhci_hcd
[3974016.586439] usb 1-1: new high-speed USB device number 47 using xhci_hcd
[3974022.069876] usb 1-1: new high-speed USB device number 48 using xhci_hcd
[3974027.562378] usb 1-1: new high-speed USB device number 49 using xhci_hcd
[3974033.054785] usb 1-1: new high-speed USB device number 50 using xhci_hcd
[3974038.547262] usb 1-1: new high-speed USB device number 51 using xhci_hcd
[3974044.039723] usb 1-1: new high-speed USB device number 52 using xhci_hcd
[3974049.532213] usb 1-1: new high-speed USB device number 53 using xhci_hcd
[3974055.024682] usb 1-1: new high-speed USB device number 54 using xhci_hcd
[3974060.517132] usb 1-1: new high-speed USB device number 55 using xhci_hcd
[3974066.013620] usb 1-1: new high-speed USB device number 56 using xhci_hcd
[3974071.506102] usb 1-1: new high-speed USB device number 57 using xhci_hcd
[3974076.998569] usb 1-1: new high-speed USB device number 58 using xhci_hcd
[3974082.491021] usb 1-1: new high-speed USB device number 59 using xhci_hcd
[3974087.983486] usb 1-1: new high-speed USB device number 60 using xhci_hcd
[3974093.475956] usb 1-1: new high-speed USB device number 61 using xhci_hcd
[3974098.968439] usb 1-1: new high-speed USB device number 62 using xhci_hcd
[3974104.460916] usb 1-1: new high-speed USB device number 63 using xhci_hcd
[3974109.953390] usb 1-1: new high-speed USB device number 64 using xhci_hcd
[3974115.445836] usb 1-1: new high-speed USB device number 65 using xhci_hcd
[3974120.938338] usb 1-1: new high-speed USB device number 66 using xhci_hcd
[3974126.430777] usb 1-1: new high-speed USB device number 67 using xhci_hcd
[3974131.923271] usb 1-1: new high-speed USB device number 68 using xhci_hcd
[3974137.415713] usb 1-1: new high-speed USB device number 69 using xhci_hcd
[3974142.908184] usb 1-1: new high-speed USB device number 70 using xhci_hcd
[3974148.400664] usb 1-1: new high-speed USB device number 71 using xhci_hcd
[3974153.893132] usb 1-1: new high-speed USB device number 72 using xhci_hcd
[3974159.385762] usb 1-1: new high-speed USB device number 73 using xhci_hcd
[3974164.878067] usb 1-1: new high-speed USB device number 74 using xhci_hcd
[3974170.370558] usb 1-1: new high-speed USB device number 75 using xhci_hcd
[3974189.313961] usb 1-1: new high-speed USB device number 76 using xhci_hcd
[3974194.806428] usb 1-1: new high-speed USB device number 77 using xhci_hcd
[3974200.298916] usb 1-1: new high-speed USB device number 78 using xhci_hcd
[3974205.791363] usb 1-1: new high-speed USB device number 79 using xhci_hcd
[3974211.283830] usb 1-1: new high-speed USB device number 80 using xhci_hcd
[3974216.776300] usb 1-1: new high-speed USB device number 81 using xhci_hcd
[3974222.268794] usb 1-1: new high-speed USB device number 82 using xhci_hcd
[3974227.761269] usb 1-1: new high-speed USB device number 83 using xhci_hcd

This looks wrong. Why is the above happening ?

~~~~

Mod Note: please use code tags when posting terminal output, I've added them for this post to show you how — HoaS
NewToLinux
 
Posts: 44
Joined: 2017-09-17 11:30

Re: Problem with USB 3 port

Postby NewToLinux » 2020-08-19 18:15

Would the problem with the USB port possibly cause a problem if an attempt is made to reboot the system ?
NewToLinux
 
Posts: 44
Joined: 2017-09-17 11:30

Re: Problem with USB 3 port

Postby NewToLinux » 2020-08-24 16:45

I am still struggling to solve the problem with the malfunctioning USB 3 port on a desktop
running Debian.

I would be very grateful if someone could please give useful answers to the following questions :-

(1) Can the desktop be safely rebooted, if needed, given the USB 3 problem?

(2) Can the USB 3 problem be fixed in some way or is the port now permanently
unavailable?

(3) If the USB 3 port is unavailable, can the new portable hard drive be used to
do a back-up of the system from the USB 2 port currently occupied by a card reader
or is there any risk the card reader will be messed up again afterwards ?

(On a previous occasion, a portable hard drive was plugged into this USB 2 port
in place of the card reader. The system issued a message indicating the port was busy.
The card reader was plugged back into the USB 2 port and it was then found that
a card inserted into the card reader could not be mounted).
NewToLinux
 
Posts: 44
Joined: 2017-09-17 11:30

Re: Problem with USB 3 port

Postby LE_746F6D617A7A69 » 2020-08-24 19:00

It's not clear to me if You are talking about front-panel USB sockets (cables involved) or not.
It's also not clear (You didn't explained that too) whether those USB v3.0 ports (are they USB v3.0, v3.1 or v3.2 ?) are integrated into the chipset (what chipset?) or are You using some PCI(-E) expansion card? (what card/chipset?)

Assuming that it's an MB-integrated front-panel USB v3.0++ port, I would start with checking the connections and replacing the cable(s).
If it's an expansion card - they are usually equipped with an external power supply connector - usually it's of *very* low quality - the main source of problems.

Definitely, it's not a kernel problem.
Bill Gates: "(...) In my case, I went to the garbage cans at the Computer Science Center and I fished out listings of their operating system."
The_full_story and Nothing_have_changed
LE_746F6D617A7A69
 
Posts: 340
Joined: 2020-05-03 14:16

Re: Problem with USB 3 port

Postby cuckooflew » 2020-08-24 20:52

NewToLinux wrote:Would the problem with the USB port possibly cause a problem if an attempt is made to reboot the system ?

This is something I see you mention/ask several times, but I do not understand why you think it would effect the booting of your PC, Do you have a OS installed to your PC ?Or are you using the usb drive to boot ? Also:
NewToLinux>>when a system backup was attempted to a portable hard drive plugged into the USB 3 port. The backup operation had previously been done many times with no problems.

You know, in all these posts and I am not sure on the other threads , but you have not mentioned anything about how you were making the backup, I mean, what commands, or method ?
If the machine was bootable before you started playing around with this usb device, then there is no reason it (the PC) would not still be bootable, unless you did something you are not telling us, eg:using the 'dd' command to make the back up,...? any way, why is it you think the computer won't boot ?
Do you have a "boot cd" or other "boot device" ? You should have something, if not , make a good boot cd, or usb boot device, it does not matter if it is usb 2, in fact that might be better if you are concerned about the usb 3 port,...Turn the PC off and try rebooting, or use "reboot" command, see what happens, we can not predict what will happen, computers can be very unpredictable, more so when someone using "sudo" starts messing around, and does not really know what they did,.. If it does not reboot, use your "boot cd" to boot it,...
If you installed grub to the usb device, instead of to the hard drive, that also could result in it not rebooting, but I have not seen that you mention anything like that...
I would be very grateful if someone could please give useful answers to the following questions :-

(1) Can the desktop be safely rebooted, if needed, given the USB 3 problem?

It should be able to boot from it's own HD, or like wise, you could use the usb 2 port, You could also use the Optical drive and a boot cd (if it has a optical drive), or you could use a portable usb optical drive, and a boot cd as well, in a nut shell there are several ways the machine can be rebooted, but if you don't have any of the tools , you either need to get them, or take it to a shop, where they do have the tools needed, ... I know you are going to say this is not a usefull answer, but give the fact that you do not give any usefull details about what you have done to the machine that might have rendered it un bootable, nobody can give a usefull answer.
Please Read What we expect you have already Done
Search Engines know a lot, and
"If God had wanted computers to work all the time, He wouldn't have invented RESET buttons"
and
Just say NO to help vampires!
cuckooflew
 
Posts: 683
Joined: 2018-05-10 19:34
Location: Some where out west

Previous

Return to Hardware

Who is online

Users browsing this forum: No registered users and 15 guests

fashionable