SOLVED: Realtek r8168/r8169 no Ethernet!

Kernels & Hardware, configuring network, installing services

SOLVED: Realtek r8168/r8169 no Ethernet!

Postby plenty » 2013-05-17 23:31

OK, I'm well aware that this is a well worn subject much discussed elsewhere, & indeed I've solved it myself many times before - but today I've spent hours on it - I need some help!!

I'm running CrunchBang Waldorf. (Debian Wheezy)
I've installed:
firmware-realtek
debhelper
build-essentials
ethtool
dkms
I have blacklisted r8169
Here is my /etc/modules
Code: Select all
loop
lp
rtc
r8168


Here is the relevent output from lspci -v
Code: Select all
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
   Subsystem: Giga-byte Technology GA-EP45-DS5/GA-EG45M-DS2H Motherboard
   Flags: bus master, fast devsel, latency 0, IRQ 12
   I/O ports at de00 [size=256]
   Memory at fbbff000 (64-bit, prefetchable) [size=4K]
   Memory at fbbf8000 (64-bit, prefetchable) [size=16K]
   [virtual] Expansion ROM at fbb00000 [disabled] [size=128K]
   Capabilities: <access denied>



.. ifconfig (note the absense of eth0)
Code: Select all
plenty@plenty-plentybox:~$ sudo ifconfig -a
[sudo] password for plenty:
lo        Link encap:Local Loopback 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:106 errors:0 dropped:0 overruns:0 frame:0
          TX packets:106 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:8980 (8.7 KiB)  TX bytes:8980 (8.7 KiB)

wlan0     Link encap:Ethernet  HWaddr 00:1f:1f:76:0d:c8 
          inet addr:192.168.0.126  Bcast:192.168.0.255  Mask:255.255.255.0
          inet6 addr: fe80::21f:1fff:fe76:dc8/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:186140 errors:0 dropped:0 overruns:0 frame:0
          TX packets:104744 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:193793880 (184.8 MiB)  TX bytes:13404448 (12.7 MiB)

plenty@plenty-plentybox:~$


I have downloaded the following files;
r8168-dkms_8.035.00-2_all.deb
r8168-8.035.00.tar.bz2

This is the result when I try installing r8168-dkms_8.035.00-2_all.deb
Code: Select all
plenty@plenty-plentybox:~/downloads$ sudo dpkg -i r8168-dkms_8.035.00-2_all.deb
Selecting previously unselected package r8168-dkms.
(Reading database ... 105152 files and directories currently installed.)
Unpacking r8168-dkms (from r8168-dkms_8.035.00-2_all.deb) ...
Setting up r8168-dkms (8.035.00-2) ...
Loading new r8168-8.035.00 DKMS files...
First Installation: checking all kernels...
Building only for 3.2.0-4-amd64
Module build for the currently running kernel was skipped since the
kernel source for this kernel does not seem to be installed.
plenty@plenty-plentybox:~/downloads$


..and this is what happens with the r8168-8.035.00.tar.bz2
Code: Select all
plenty@plenty-plentybox:~/downloads$ sudo update-initramfs -u && cd ~/downloads && tar xvf r8168-8.035.00.tar.bz2 && cd r8168-8.035.00 && sudo sh autorun.sh
update-initramfs: Generating /boot/initrd.img-3.2.0-4-amd64
r8168-8.035.00/
r8168-8.035.00/autorun.sh
r8168-8.035.00/src/
r8168-8.035.00/src/rtl_eeprom.h
r8168-8.035.00/src/rtltool.h
r8168-8.035.00/src/Makefile
r8168-8.035.00/src/Makefile_linux24x
r8168-8.035.00/src/rtl_eeprom.c
r8168-8.035.00/src/r8168.h
r8168-8.035.00/src/r8168_n.c
r8168-8.035.00/src/r8168_asf.c
r8168-8.035.00/src/r8168_asf.h
r8168-8.035.00/src/rtltool.c
r8168-8.035.00/Makefile
r8168-8.035.00/README

Check old driver and unload it.
Build the module and install
make[2]: *** No rule to make target `clean'.  Stop.
make[1]: *** [clean] Error 2
make: *** [clean] Error 2
plenty@plenty-plentybox:~/downloads/r8168-8.035.00$


Below is the contents of the 'Makefile' from the r8168-8.035.00 folder, if it helps.
Code: Select all
KFLAG := 2$(shell uname -r | sed -ne 's/^2\.[4]\..*/4/p')x

all: clean modules install

modules:
ifeq ($(KFLAG),24x)
   $(MAKE) -C src/ -f Makefile_linux24x modules
else
   $(MAKE) -C src/ modules
endif

clean:
ifeq ($(KFLAG),24x)
   $(MAKE) -C src/ -f Makefile_linux24x clean
else
   $(MAKE) -C src/ clean
endif

install:
ifeq ($(KFLAG),24x)
   $(MAKE) -C src/ -f Makefile_linux24x install
else
   $(MAKE) -C src/ install
endif


I don't understand what it means by 'Check old driver & unload it', as when I modprobe r8169 it ain't there.

I've also tried this;
Code: Select all
$ dget -u http://ftp.us.debian.org/debian/pool/main/r/r8168/r8168_8.035.00-2.dsc
$ cd r8168-8.035.00
$ dpkg-buildpackage -us -uc


.. but the process stalls at this point;
Code: Select all
plenty@plenty-plentybox:~/tmp/r8168-8.035.00$ sudo su -c "dpkg -i r8168-dkms_8.035.00-2_all.deb"
dpkg: error processing r8168-dkms_8.035.00-2_all.deb (--install):
 cannot access archive: No such file or directory
Errors were encountered while processing:
 r8168-dkms_8.035.00-2_all.deb


I've followed many guides, here is a sample;
How to fix RTL8111/8168B ethernet connectivity issues in Linux
http://www.dividebyzero.co.za/blog/2012/02/how-to-fix-rtl8168b-ethernet-connectivity-issues-in-linux/
The pain of an Realtek (RTL8111/RTL8168) ethernet card
http://unixblogger.wordpress.com/2011/10/18/the-pain-of-an-realtek-rtl8111rtl8168-ethernet-card/

It's been many moons since I last had to deal with this issue, having dealt with it on Ubuntu & Arch - each time it took hours upon hours to solve, but this time is unparelleled! I'm ashamed to admit that, after some years of linux use, I don't understand this. Someone please help me!!
Last edited by plenty on 2013-05-19 17:24, edited 3 times in total.
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Re: Realtek r8168/r8169 no Ethernet!

Postby Bulkley » 2013-05-17 23:52

plenty wrote:I'm running CrunchBang Waldorf.


Do you think that might be a good place to start? If you were running pure Debian from Debian repositories I have lots of suggestions but I don't think they will be helpful with Crunchbang.
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Re: Realtek r8168/r8169 no Ethernet!

Postby plenty » 2013-05-17 23:58

Hey Bulkley,
Thanx for very prompt reply..
My thinking was that this is a debian packaging/installation issue - & the Debian forums would be far larger fanbase than that of CrunchBang - as far as I can make out, the 'Crunch' is just an Openbox dressing layered on top of a Debian main course.
I'll go ahead & bother those folks with my dilemma as well then - on your head be it!!
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Re: Realtek r8168/r8169 no Ethernet!

Postby Bulkley » 2013-05-18 00:17

plenty wrote:My thinking was that this is a debian packaging/installation issue - & the Debian forums would be far larger fanbase than that of CrunchBang - as far as I can make out, the 'Crunch' is just an Openbox dressing layered on top of a Debian main course.


Yes, but different distros add their own tweaks which often conflict with pure Debian. If we try to help you with a Crunchbang system we may help you make things worse.
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Re: Realtek r8168/r8169 no Ethernet!

Postby verahill » 2013-05-18 02:09

Do the lspci with -vv i.e. two v:s to get what kernel driver is in use, e.g.
Code: Select all
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
..
   Kernel driver in use: r8169


Also, what does
Code: Select all
lsmod|grep r8
return?
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Re: Realtek r8168/r8169 no Ethernet!

Postby plenty » 2013-05-18 02:25

Hey verahill.. your help is most welcome!!
The relevent outbput from lspci -vv doesn't seem to be helpful..
Code: Select all
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
   Subsystem: Giga-byte Technology GA-EP45-DS5/GA-EG45M-DS2H Motherboard
   Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
   Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
   Latency: 0, Cache Line Size: 64 bytes
   Interrupt: pin A routed to IRQ 12
   Region 0: I/O ports at de00 [size=256]
   Region 2: Memory at fbbff000 (64-bit, prefetchable) [size=4K]
   Region 4: Memory at fbbf8000 (64-bit, prefetchable) [size=16K]
   [virtual] Expansion ROM at fbb00000 [disabled] [size=128K]
   Capabilities: <access denied>


.. tells me nothing about the Kernel driver.

Unfortunately, i get nothing from
Code: Select all
lsmod|grep r8


..I tried lspci -k, which returns a similar result..
Code: Select all
plenty@plenty-plentybox:~$ lspci -k
blah blah..
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
   Subsystem: Giga-byte Technology GA-EP45-DS5/GA-EG45M-DS2H Motherboard
04:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03)
   Subsystem: Giga-byte Technology Device 5007
   Kernel driver in use: xhci_hcd

Every other controller in the extensive list tells me what 'Kernel driver is in use', apart from my Ethernet.
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Re: Realtek r8168/r8169 no Ethernet!

Postby plenty » 2013-05-18 03:40

Here's some more info;
Results from nm-tool
Code: Select all
plenty@plenty-plentybox:~$ nm-tool

NetworkManager Tool
State: disconnected


Some output from dmesg | egrep 'net|eth0'
Code: Select all
plenty@plenty-plentybox:~$ dmesg | egrep 'net|eth0'
[    0.001401] Initializing cgroup subsys net_cls
[    0.785219] audit: initializing netlink socket (disabled)
[    1.271290] Initializing network drop monitor service
[    4.697716] microcode: Microcode Update Driver: v2.00 <tigran@aivazian.fsnet.co.uk>, Peter Oruba
[   13.792560] Bluetooth: BNEP (Ethernet Emulation) ver 1.3


..something from uname -a
Code: Select all
plenty@plenty-plentybox:~$ uname -a
Linux plenty-plentybox 3.2.0-4-amd64 #1 SMP Debian 3.2.41-2 x86_64 GNU/Linux
plenty@plenty-plentybox:~$


..and something from resolv.conf
Code: Select all
plenty@plenty-plentybox:~$ cat /etc/resolv.conf
# Generated by NetworkManager
plenty@plenty-plentybox:~$ cat /etc/network/interfaces
# This file describes the network interfaces available on your system
# and how to activate them. For more information, see interfaces(5).

# The loopback network interface
auto lo
iface lo inet loopback

# The Ethernet card
auto eth0
iface eth0 inet dhcp
plenty@plenty-plentybox:~$
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Re: Realtek r8168/r8169 no Ethernet!

Postby Soapm » 2013-05-18 05:39

I have that same network card and I used firmware-realtek to install it. I don't know if that package you indicated is in this file but I didn't have one bit of trouble getting the card to work with wheezy. In fact, I put the package on a thumbdrive and the installer took care of the rest during install.
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Re: Realtek r8168/r8169 no Ethernet!

Postby verahill » 2013-05-18 07:57

You get nothing from lsmod and lspci because you're not loading the module for some reason. Un-blacklist r8169 and try again.

Alternatively, try to load 8168 manually:
Code: Select all
sudo modprobe r8168


and also check
Code: Select all
dmesg|grep r816
Last edited by verahill on 2013-05-18 22:10, edited 1 time in total.
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Re: Realtek r8168/r8169 no Ethernet!

Postby plenty » 2013-05-18 15:21

No modules, no evidence of anything 816x..
Code: Select all
plenty@plenty-plentybox:~$ sudo modprobe 8168
[sudo] password for plenty:
FATAL: Module 8168 not found.
plenty@plenty-plentybox:~$ sudo modprobe 8169
FATAL: Module 8169 not found.
plenty@plenty-plentybox:~$
plenty@plenty-plentybox:~$ dmesg|grep r816
plenty@plenty-plentybox:~$
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Re: Realtek r8168/r8169 no Ethernet!

Postby verahill » 2013-05-18 23:03

I should've read your first post more carefully:
Code: Select all
Module build for the currently running kernel was skipped since the
kernel source for this kernel does not seem to be installed.


The solution: You'll need to install the linux kernel headers if you want to use the dkms version. Not sure what kernel version you are using, but the package will be called something along the lines of linux-headers-VERSION. You'll always need the kernel source for any dkms package.

You'd need it even if you went with the r8168-8.035.00.tar.bz package (which you shouldn't -- stick to the repo versions).

Here's what I find really confusing though -- shouldn't the r8* drivers be part of the kernel though? Theres no r8168-dkms_8.035.00-2_all.deb in debian. Also, on a more personal level my
Code: Select all
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)

worked out of the box.

Anyway, get the kernel headers first, then reconfigure the dkms packages you downloaded (sudo dpkg-reconfigure r8168-dkms, probably) and see if that works. Then go back and try to figure out where things went wrong -- either crunchbang is using a stripped down kernel, or you've borked something.
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Re: Realtek r8168/r8169 no Ethernet!

Postby kedaha » 2013-05-19 12:42

08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
I have exactly the same device except that it is (rev 02]:
plenty wrote:OK, I'm well aware that this is a well worn subject much discussed elsewhere, & indeed I've solved it myself many times before - but today I've spent hours on it - I need some help!!

I'm running CrunchBang Waldorf. (Debian Wheezy)

OK
plenty wrote:I've also tried this;
Code: Select all
$ dget -u http://ftp.us.debian.org/debian/pool/main/r/r8168/r8168_8.035.00-2.dsc
$ cd r8168-8.035.00
$ dpkg-buildpackage -us -uc


.. but the process stalls at this point;
Code: Select all
plenty@plenty-plentybox:~/tmp/r8168-8.035.00$ sudo su -c "dpkg -i r8168-dkms_8.035.00-2_all.deb"
dpkg: error processing r8168-dkms_8.035.00-2_all.deb (--install):
 cannot access archive: No such file or directory
Errors were encountered while processing:
 r8168-dkms_8.035.00-2_all.deb

I think you just needed to rummage around a little to find the package; I see no reason why it should not have been built.
I've just re-run the method for backporting the dkms source from sid for the r8168 network driver which I've also detailed in viewtopic.php?f=5&t=101121#p487986. I've tried it myself and can confirm that it works.
Requisites:
Code: Select all
# apt-get install devscripts build-essential

After:
Code: Select all
$ dget -u http://ftp.us.debian.org/debian/pool/main/r/r8168/r8168_8.035.00-2.dsc

Continuing with:
Code: Select all
user@localhost:~$ cd r8168-8.035.00
user@localhost:~/r8168-8.035.00$ dpkg-buildpackage -us -uc

successfully builds r8168
Now the ls command shows, among other things, that the newly-built r8168-dkms_8.035.00-2_all.deb package is in my working directory, in my case:
Code: Select all
$ pwd
/home/kedaha

Now all I need to do is:
Code: Select all
$ su -c "dpkg -i r8168-dkms_8.035.00-2_all.deb"

And the terminal happily returns:
Code: Select all
Password:
Selecting previously unselected package r8168-dkms.
(Reading database ... 71122 files and directories currently installed.)
Unpacking r8168-dkms (from r8168-dkms_8.035.00-2_all.deb) ...
Setting up r8168-dkms (8.035.00-2) ...
Loading new r8168-8.035.00 DKMS files...
First Installation: checking all kernels...
Building only for 3.2.0-4-amd64
Building initial module for 3.2.0-4-amd64
Done.

r8168:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/3.2.0-4-amd64/updates/dkms/

depmod......

Backing up initrd.img-3.2.0-4-amd64 to /boot/initrd.img-3.2.0-4-amd64.old-dkms
Making new initrd.img-3.2.0-4-amd64
(If next boot fails, revert to initrd.img-3.2.0-4-amd64.old-dkms image)
update-initramfs....

DKMS: install completed.
Processing triggers for initramfs-tools ...
update-initramfs: Generating /boot/initrd.img-3.2.0-4-amd64

plenty wrote:It's been many moons since I last had to deal with this issue, having dealt with it on Ubuntu & Arch - each time it took hours upon hours to solve, but this time is unparelleled! I'm ashamed to admit that, after some years of linux use, I don't understand this. Someone please help me!!

I hope that this post will help you to solve the issue in CrunchBang Waldorf. Great name, by the way!
Mate DE & OSSv4.
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ispmail
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Re: Realtek r8168/r8169 no Ethernet!

Postby plenty » 2013-05-19 17:08

Hey kedaha,
Really appreciated the time & trouble you've given to help me, both you & verahill.
Your solution is perfect, & is what should happen. However, as verahill identified spot-on, I did indeed have a linux-header problem & I most definitely borked something somewhere along the line.
Although my system reported that the headers were correct, when I tried to reinstall or else do anything header related it complained extensively & refused to play!

I went hardcore. Full reinstall of Windows (tedious, laborious & decidedly most unpleasant way to spend a Saturday). It was well overdue, but I've put it off way too long coz I only use it for gaming.
There is a KBxxxxxx software update in Windows Update specific to Realtek LAN, I noticed. I also took care to install all the motherboard drivers & particularly LAN specific software from Realtek. I mention this coz I know that in dual booting Windows, the install somehow contaminates the Linux install, even when Windows/Linux are on seperate drives - hence the headaches everytime!! I can't explain this. It just is.

Now, with Windows installed, alI pristine & new, I cracked open the case & disconnected the Hard Drive on which I've just stuck Windows. I then proceeded to install my lovely linux on a second drive & update it fully - a process that can be measured in minutes rather than hours with windows, but I digress!
Connect the Win7 HDD again.
Sort out my HDD boot priority in BIOS
Boot into linux, then
Code: Select all
sudo update-grub


Everythings peachy so far!
Summary; I really suggest severing you Windows install from your system if you're installing/reinstalling linux & you have a Realtek onboard LAN chip. Two Drives is a must in this scenario, in my opinion.

For those that read this looking for answers to their Realtek r8168/r8169 dilemmas;
I had this problem in the past where my r8168 driver was loaded just fine - everything was present & correct, modprobe showed it up as loaded etc. Still, could I get a network connection? Hell no!!
The solution to this problem I finally learned was to turn off the PC, unplug it from the mains for 30 minutes, & plug it back in again!! You could do worse than try that before you start serious meddling!

Again, thanx for your interest verahill, kedaha
Last edited by plenty on 2013-05-19 17:23, edited 1 time in total.
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Re: SOLVED: Realtek r8168/r8169 no Ethernet!

Postby verahill » 2013-05-19 23:17

Plenty,
I'm happy that you managed to sort it out, but I think there must be something particular about your system, perhaps a hardware fault, or you have been fiddling with things better left unfiddled.

Here's why:
lspci on my system gave:
Code: Select all
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)

and the r8169 is loaded (-vv).
lspci on your system gave:
Code: Select all
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)


I can't tell the difference.

My hardware is a Thinkpad SL410, and I installed it as shown here (using a tethered SSD instead of a USB stick): http://verahill.blogspot.com.au/2013/03/361-installing-debian-on-usb-stick-from.html. I am running Wheezy, and it worked fine with the stock kernel.

I did not install any dkms package, although I did pull in the firmware-realtek package. I also did not compile any drivers by hand.

Note that I am using the r8169 kernel module (not by choice -- it's just what is automatically loaded) and everything working just fine.

Having to unplug for 30 minutes doesn't make any sense. Is this something you are forced to do every time you boot into linux?

Note that I've dual booted my system with both XP and Windows 7, without having to unplug between boots or installations.

And what does
Code: Select all
locate r8169.ko

give you?
On wheezy it returns
Code: Select all
/lib/modules/2.6.39-2-amd64/kernel/drivers/net/r8169.ko
/lib/modules/3.0.0-1-amd64/kernel/drivers/net/r8169.ko
/lib/modules/3.1.0-1-amd64/kernel/drivers/net/r8169.ko
/lib/modules/3.2.0-1-amd64/kernel/drivers/net/ethernet/realtek/r8169.ko
/lib/modules/3.2.0-2-amd64/kernel/drivers/net/ethernet/realtek/r8169.ko
/lib/modules/3.2.0-3-amd64/kernel/drivers/net/ethernet/realtek/r8169.ko
/lib/modules/3.2.0-4-amd64/kernel/drivers/net/ethernet/realtek/r8169.ko

and that's WITHOUT installing any extra packages.
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Re: SOLVED: Realtek r8168/r8169 no Ethernet!

Postby plenty » 2013-05-20 00:10

verahill,
I have read in the bug reports that this whole r8168/r8169 issue has been resolved in very recent kernel updates. Perhaps it is faulty hardware, but there's too much misery elsewhere on the internet with people who (atleast had) the problems I've had in years gone by to make the problem particular to me.
When I first installed Wheezy, I had ethernet capability - as indeed I do now..
Code: Select all
plenty@plenty-plentybox:~$ locate r8169.ko
/lib/modules/3.2.0-4-amd64/kernel/drivers/net/ethernet/realtek/r8169.ko
plenty@plenty-plentybox:~$

Something strange happens every time I go reinstalling this or that operating system - my LAN chip seems to get contaminated every time I mess around with grub - verahill, I know it doesn't make sense - I really can't explain it.
I know now that, as I'm done with OS installs (for a year or so atleast), I will not have any further issues.
When I reinstalled Wheezy this time I knew I wouldn't have to compile any drivers, or mess with dkms packages, provided I follow the routine I outlined in my previous post.

Regarding the unplugging thing, yeah that was a one-time deal. I certainly wouldn't have put up with that for any lenghth of time!
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plenty
 
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