[Solved] Unable to browse android phone using mtp

[milomak]

i am running debian sid on cinnamon. I am trying to browse my oneplus one using a file manager. the phone seems to be detected but does not actualy allow me to browse.

i am able to use adb on the device

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# adb devices
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
List of devices attached 
xxxxxxxx	device

dmesg output when device is plugged in

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[   27.287080] usb 1-4: new high-speed USB device number 8 using xhci_hcd
[   27.456287] usb 1-4: New USB device found, idVendor=05c6, idProduct=6765
[   27.456292] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   27.456295] usb 1-4: Product: A0001
[   27.456297] usb 1-4: Manufacturer: OnePlus
[   27.456299] usb 1-4: SerialNumber: 629a48f8
[   47.284968] usb 1-4: usbfs: process 1866 (mtp-detect) did not claim interface 0 before use
[   47.441273] usb 1-4: reset high-speed USB device number 8 using xhci_hcd
[   47.612407] usb 1-4: usbfs: process 1866 (mtp-detect) did not claim interface 0 before use
[   47.612596] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612607] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612615] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612623] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612629] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612636] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612643] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612650] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612656] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612664] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612681] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612689] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612696] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612710] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612717] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612723] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612731] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612738] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612745] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612752] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612759] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612807] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612820] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612831] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612848] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612857] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612864] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612872] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612879] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612886] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612894] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612901] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612909] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612917] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612924] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612932] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612939] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612950] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612958] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612967] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612979] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.612990] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613000] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613007] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613015] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613022] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613030] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613038] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613045] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613053] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613060] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613072] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613085] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613093] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613099] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613107] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613118] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613126] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613133] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613141] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613148] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613154] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613165] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613177] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613191] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613201] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613208] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613217] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613224] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613232] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613239] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613247] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613254] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613261] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613268] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613275] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613282] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613290] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613301] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.613309] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.769279] usb 1-4: reset high-speed USB device number 8 using xhci_hcd
[   47.940841] usb 1-4: usbfs: process 1768 (events) did not claim interface 0 before use
[   47.940930] usb 1-4: usbfs: process 1866 (mtp-detect) did not claim interface 0 before use
[  180.176779] usb 1-4: USB disconnect, device number 8

mtp-detect returns this

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$ mtp-detect 
libmtp version: 1.1.12

Listing raw device(s)
Device 0 (VID=05c6 and PID=6765) is a Qualcomm (for OnePlus) One (MTP+ADB).
   Found 1 device(s):
   Qualcomm (for OnePlus): One (MTP+ADB) (05c6:6765) @ bus 1, dev 9
Attempting to connect device(s)
ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
ignoring libusb_claim_interface() = -6LIBMTP PANIC: failed to open session on second attempt
Unable to open raw device 0
OK.

this is what i see in nemo


here are mtp related packages installed

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$ dpkg -l | grep mtp
ii  gmtp                                    1.3.10-1                             amd64        simple file transfer program for MTP based devices
ii  go-mtpfs                                0.0~git20150917.0.bc7c0f7-1          amd64        Mount MTP devices over FUSE
ii  jmtpfs                                  0.5-2+b1                             amd64        FUSE based filesystem for accessing MTP devices
ii  kio-mtp                                 0.75+git20140304-2                   amd64        access to MTP devices for applications using the KDE Platform
ii  libmtp-common                           1.1.12-1                             all          Media Transfer Protocol (MTP) common files
ii  libmtp-runtime                          1.1.12-1+b1                          amd64        Media Transfer Protocol (MTP) runtime tools
ii  libmtp9:amd64                           1.1.12-1+b1                          amd64        Media Transfer Protocol (MTP) library
ii  libnet-smtp-ssl-perl                    1.04-1                               all          Perl module providing SSL support to Net::SMTP
ii  mtp-tools                               1.1.12-1+b1                          amd64        Media Transfer Protocol (MTP) library tools
ii  mtpfs                                   1.1-5                                amd64        FUSE filesystem for Media Transfer Protocol devices

libusb related packages

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# dpkg -l | grep libusb
ii  libgusb2:amd64                          0.2.9-1+b1                           amd64        GLib wrapper around libusb1
ii  libusb++-0.1-4c2:amd64                  2:0.1.12-25                          amd64        userspace C++ USB programming library
ii  libusb-0.1-4:amd64                      2:0.1.12-30                          amd64        userspace USB programming library
ii  libusb-1.0-0:amd64                      2:1.0.21-1                           amd64        userspace USB programming library
ii  libusb-1.0-0-dev:amd64                  2:1.0.21-1                           amd64        userspace USB programming library development files
ii  libusb-1.0-doc                          2:1.0.21-1                           all          documentation for userspace USB programming
ii  libusb-dev                              2:0.1.12-30                          amd64        userspace USB programming library development files
ii  libusbmuxd4:amd64                       1.0.10-3+b1                          amd64        USB multiplexor daemon for iPhone and iPod Touch devices - library
ii  libusbredirhost1:amd64                  0.7.1-1                              amd64        Implementing the usb-host (*) side of a usbredir connection (runtime)
ii  libusbredirparser1:amd64                0.7.1-1                              amd64        Parser for the usbredir protocol (runtime)

android-rules

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# cat /etc/udev/rules.d/51-android.rules
# Qualcomm
SUBSYSTEM=="usb", ATTR{idVendor}=="05c6", MODE="0666", GROUP="plugdev"

mtp-rules

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# cat /etc/udev/rules.d/69-mtp.rules
# OnePlus One (normal & ADB mode)
ATTR{idVendor}=="05c6", ATTR{idProduct}=="6764|6765", SYMLINK+="libmtp-%k", MODE="660", GROUP="plugdev", ENV{ID_MTP_DEVICE}="1", ENV{ID_MEDIA_PLAYER}="1"

edit - installed another rom on the phone and mtp worked with the above settings

[phenest]

I have a Samsung Ace 3 which works in Stretch.

I have no android rules and my mtp rules are slightly different.

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# Qualcomm (for OnePlus) One (MTP)
ATTR{idVendor}=="05c6", ATTR{idProduct}=="6764", SYMLINK+="libmtp-%k", MODE="660", GROUP="audio", ENV{ID_MTP_DEVICE}="1", ENV{ID_MEDIA_PLAYER}="1"
# Qualcomm (for OnePlus) One (MTP+ADB)
ATTR{idVendor}=="05c6", ATTR{idProduct}=="6765", SYMLINK+="libmtp-%k", MODE="660", GROUP="audio", ENV{ID_MTP_DEVICE}="1", ENV{ID_MEDIA_PLAYER}="1"

You'll notice the GROUP is "audio" in mine, whereas yours says "plugdev".

[milomak]

i tried it first with audio then with plugdev

the user trying to mount is a member of both groups so i don't suspect in the end that will be the fatal problem

[phenest]

ithe user trying to mount

Is there something you failed to mention in the first post? Do you have more than one user, and one of them works and one doesn't?

[milomak]

nope. there's only one user.