SOLVED: Firmware: Failed to load Radeon

[kepler19]

Hello,

I have such problem on loading up a system:
http://imgur.com/a/zyWZF

My graphic is:

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0:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Kaveri [
Radeon R6 Graphics] (prog-if 00 [VGA controller])
        Subsystem: Hewlett-Packard Company Device 2234
        Flags: fast devsel, IRQ 45
        Memory at c0000000 (64-bit, prefetchable) [size=256M]
        Memory at d0000000 (64-bit, prefetchable) [size=8M]
        I/O ports at 5000 [size=256]
        Memory at d6800000 (32-bit, non-prefetchable) [size=256K]
        Expansion ROM at 000c0000 [disabled] [size=128K]
        Capabilities: <access denied>

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00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Kaveri [Radeon R6 Graphics] [1002:130a]

[debiman]

screenshot: bluetooth.
has nothing to do with your GPU.
please describe your problem fully, in all detail, with code & complete messages.

[phenest]

If you check again, there's several screenshots. Scroll down and there's one showing the GPU firmware error.

[debiman]

^ ah, thanks.
still, the shot cuts out just when it's getting interesting (towards the right screen edge).

[stevepusser]

The free radeon driver requires non-free firmware that Debian does not install by default. Exactly how you do that depends on if you are running a released or development version of Debian, and if your hardware is not too cutting-edge for the ageing stable release.

This is explained in the Debian wiki.

[kepler19]

I installed VGA driver as showned here: https://wiki.debian.org/AtiHowTo
after everything was ok til i update kernel to v4.9,

what should i do? when i tried to install driver again it says u have newest version. Thanks.

[kepler19]

Any support would appreciated. Thanks.

[phenest]

How come you updated the kernel? What were you on before?

[stevepusser]

You have to start giving more information, or we'll get tired of having to pry it out of you.

Are you running Debian Stable and upgraded to the backports kernel?

What AMD driver did you follow the guide to install--the proprietary fglrx-driver? If you try and install that with the 4.9 kernel, you received a build error in the installation someplace, since it requires a patched version to build on that, and another patch for any 4.10 kernels, and Debian doesn't have that in the repo (but I do ).

The free radeon driver with the backports kernel requires firmware from the backports repo to match it--specifically, firmware-amd-graphics.

[kepler19]

Thanks for reply.

When i install Debian Jessi 8.7 x64 KDE kernel version was 3.16, after i installed VGA as shown here: https://wiki.debian.org/AtiHowTo and it was ok.

After i did kernel upgrade as shown here: https://itsfoss.com/kernel-upgrade-debian/ with success but now when my system loads that FAILED titles appears as shown in above attached screenshots. After loads system everything is ok. only when loads there is not something good.

[stevepusser]

What do you get with the command

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apt-cache policy firmware-amd-graphics

And what is your problem with telling us plainly what release of Debian you are running and if you installed the free AMD driver or the proprietary driver? Don't put up a link to the wiki--just say which one! Please!

[kepler19]

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apt-cache policy firmware-amd-graphics
N: Unable to locate package firmware-amd-graphics

i installed that drivers: i wrote that sources.list

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# Debian 8 "Jessie"
deb http://httpredir.debian.org/debian/ jessie main contrib non-free

after:

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# apt-get update

and:

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# apt-get install firmware-linux-nonfree libgl1-mesa-dri xserver-xorg-video-ati

[stevepusser]

You must have the non-free packages enabled in jessie-backports to get any non-free firmware from there, the same as for any Debian repository.

deb http://ftp.debian.org/debian jessie-backports main contrib non-free

Add that, "apt-get update", and check to see if that firmware-amd-graphics package then becomes available.

[kepler19]

Thanks for support, where should add it "apt-get update"?

[debiman]

Thanks for support, where should add it "apt-get update"?

stevepusser is talking about /etc/apt/sources.list which is a plain text file and has to be edited accordingly.
after that, run apt-get update in a terminal.
both actions require superuser privileges.

[kepler19]

Thanks for support. I did as u sad me but same.

[stevepusser]

???? Well, then, please install inxi, and give us the output of

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inxi -r

[kepler19]

Thats a output:

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inxi -r
Resuming in non X mode: glxinfo not found. For package install advice run: inxi --recommends
Repos:     Active apt sources in file: /etc/apt/sources.list
           deb http://mirrors.kernel.org/debian/ jessie main
           deb-src http://mirrors.kernel.org/debian/ jessie main
           deb http://security.debian.org/ jessie/updates main
           deb-src http://security.debian.org/ jessie/updates main
           deb http://mirrors.kernel.org/debian/ jessie-updates main
           deb-src http://mirrors.kernel.org/debian/ jessie-updates main
           deb http://ftp.debian.org/debian/ stable main contrib non-free
           deb http://security.debian.org/ stable/updates main contrib non-free
           deb http://ftp.debian.org/debian/ stable-updates main contrib non-free
           deb http://ftp.debian.org/debian jessie-backports main contrib non-free
           deb http://mozilla.debian.net/ jessie-backports firefox-release

[stevepusser]

That's odd. Try updating the apt database (apt-get update), look at the output of that to make sure it went smoothly, and give us the output of

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apt-cache policy firmware-amd-graphics

By the way, currently "stable" and "jessie" are the same, so I think you have some duplicate lines in there. Users that leave "stable" in their sources accidentally when the next release becomes "stable" can get a surprise, uncontrolled, and frequently broken partial upgrade to the next Debian if they aren't careful.

[debiman]

I did as u sad me but same.

best. broken. english. ever.
thanks, kepler19!