I've found this issue on Debian 10 (buster with Gnome) but: It works full 3D rendering for some hours since system boot and, after a while, it turns to software rendering mode automagically.
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$ lspci | grep -ie VGA
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 630 (Desktop)
$ sudo lspci -s 00:02.0 -k -nn -vvv
00:02.0 VGA compatible controller [0300]: Intel Corporation UHD Graphics 630 (Desktop) [8086:3e92] (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. UHD Graphics 630 (Desktop) [1043:8694]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 130
Region 0: Memory at 4000000000 (64-bit, non-prefetchable) [size=16M]
Region 2: Memory at 90000000 (64-bit, prefetchable) [size=256M]
Region 4: I/O ports at 3000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: [40] Vendor Specific Information: Len=0c <?>
Capabilities: [70] Express (v2) Root Complex Integrated Endpoint, MSI 00
DevCap: MaxPayload 128 bytes, PhantFunc 0
ExtTag- RBE+
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
MaxPayload 128 bytes, MaxReadReq 128 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR-, OBFF Not Supported
DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable- 64bit-
Address: fee00018 Data: 0000
Capabilities: [d0] Power Management version 2
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [100 v1] Process Address Space ID (PASID)
PASIDCap: Exec- Priv-, Max PASID Width: 14
PASIDCtl: Enable- Exec- Priv-
Capabilities: [200 v1] Address Translation Service (ATS)
ATSCap: Invalidate Queue Depth: 00
ATSCtl: Enable-, Smallest Translation Unit: 00
Capabilities: [300 v1] Page Request Interface (PRI)
PRICtl: Enable- Reset-
PRISta: RF- UPRGI- Stopped+
Page Request Capacity: 00008000, Page Request Allocation: 00000000
Kernel driver in use: i915
Kernel modules: i915
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$ aptitude show mesa-va-drivers mesa-vdpau-drivers | grep -ie ^version -ie ^package
Package: mesa-va-drivers
Version: 18.3.6-2
Package: mesa-vdpau-drivers
Version: 18.3.6-2
I've tried all solutions described in this thread (first with Debian 9, now once Debian is upgraded to buster), and now I'm also trying with Linux and all firmware from buster-backports, getting same behaviour.
Current tip when upgrading packages:
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update-initramfs: Generating /boot/initrd.img-5.2.0-0.bpo.3-amd64
W: Possible missing firmware /lib/firmware/i915/icl_dmc_ver1_07.bin for module i915
W: Possible missing firmware /lib/firmware/i915/bxt_huc_ver01_8_2893.bin for module i915
I haven't found new Mesa to upgrade at this point.