Abruptly lost sound

Getting your soundcard to work, using Debian on non-i386 hardware, etc

Abruptly lost sound

Postby ckosloff » 2020-11-21 09:13

Debian laptop on buster+ backports, just ran dist-upgrade.
I am using external speakers, since the speakers in laptop are horrible.
I tried to plug in a headphone in speaker port and did not get any output, but got alert about new device.
Plugged spekers back in and no sound.
Tried rebooting, no luck.
Went into pavu control to see if anything was muted, everything is maxed.
I am t a loss of what to do, please help.
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Re: Abruptly lost sound

Postby sunrat » 2020-11-21 10:07

Is your audio device showing in
Code: Select all
aplay -l

Also check alsamixer levels. pavucontrol can show volumes up but they still may be down or muted in ALSA.
It's quite unusual to lose sound after a simple dist-upgrade. What packages were upgraded?
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Re: Abruptly lost sound

Postby ckosloff » 2020-11-21 13:09

sunrat wrote:Is your audio device showing in
Code: Select all
aplay -l

Also check alsamixer levels. pavucontrol can show volumes up but they still may be down or muted in ALSA.
It's quite unusual to lose sound after a simple dist-upgrade. What packages were upgraded?

Thank you very much for quick reply on a weekend.
Output of aplay -l
ckosloff@notosh:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 0: ALC269VC Analog [ALC269VC Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Sound was lost before dist-upgrade.
How check alsamixer levels?
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Re: Abruptly lost sound

Postby ckosloff » 2020-11-21 13:20

Typed alsamixer in konsole and got the levels, they were 233, same as in pavucontrol
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Re: Abruptly lost sound

Postby Head_on_a_Stick » 2020-11-21 17:25

Can we please see the output of these commands:
Code: Select all
apt policy
pacmd list-sinks

The output will be lengthy so please be sure to use code tags to aid readability.
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Re: Abruptly lost sound

Postby ckosloff » 2020-11-21 20:24

Head_on_a_Stick wrote:Can we please see the output of these commands:
Code: Select all
apt policy
pacmd list-sinks

The output will be lengthy so please be sure to use code tags to aid readability.

Code: Select all
100 /var/lib/dpkg/status
     release a=now
 500 http://dl.google.com/linux/talkplugin/deb stable/main i386 Packages
     release v=1.0,o=Google, Inc.,a=stable,n=stable,l=Google,c=main,b=i386
     origin dl.google.com
 500 http://dl.google.com/linux/talkplugin/deb stable/main amd64 Packages
     release v=1.0,o=Google, Inc.,a=stable,n=stable,l=Google,c=main,b=amd64
     origin dl.google.com
 500 http://linux.dropbox.com/debian buster/main amd64 Packages
     release o=Dropbox.com,a=buster,n=buster,l=Dropbox Debian Repository,c=main,b=amd64
     origin linux.dropbox.com
 500 http://linux.dropbox.com/debian buster/main i386 Packages
     release o=Dropbox.com,a=buster,n=buster,l=Dropbox Debian Repository,c=main,b=i386
     origin linux.dropbox.com
 100 http://deb.debian.org/debian buster-backports/non-free i386 Packages
     release o=Debian Backports,a=buster-backports,n=buster-backports,l=Debian Backports,c=non-free,b=i386
     origin deb.debian.org
 100 http://deb.debian.org/debian buster-backports/non-free amd64 Packages
     release o=Debian Backports,a=buster-backports,n=buster-backports,l=Debian Backports,c=non-free,b=amd64
     origin deb.debian.org
 100 http://deb.debian.org/debian buster-backports/contrib i386 Packages
     release o=Debian Backports,a=buster-backports,n=buster-backports,l=Debian Backports,c=contrib,b=i386
     origin deb.debian.org
 100 http://deb.debian.org/debian buster-backports/contrib amd64 Packages
     release o=Debian Backports,a=buster-backports,n=buster-backports,l=Debian Backports,c=contrib,b=amd64
     origin deb.debian.org
 100 http://deb.debian.org/debian buster-backports/main i386 Packages
     release o=Debian Backports,a=buster-backports,n=buster-backports,l=Debian Backports,c=main,b=i386
     origin deb.debian.org
 100 http://deb.debian.org/debian buster-backports/main amd64 Packages
     release o=Debian Backports,a=buster-backports,n=buster-backports,l=Debian Backports,c=main,b=amd64
     origin deb.debian.org
 500 http://security.debian.org buster/updates/non-free i386 Packages
     release v=10,o=Debian,a=stable,n=buster,l=Debian-Security,c=non-free,b=i386
     origin security.debian.org
 500 http://security.debian.org buster/updates/non-free amd64 Packages
     release v=10,o=Debian,a=stable,n=buster,l=Debian-Security,c=non-free,b=amd64
     origin security.debian.org
 500 http://security.debian.org buster/updates/main i386 Packages
     release v=10,o=Debian,a=stable,n=buster,l=Debian-Security,c=main,b=i386
     origin security.debian.org
 500 http://security.debian.org buster/updates/main amd64 Packages
     release v=10,o=Debian,a=stable,n=buster,l=Debian-Security,c=main,b=amd64
     origin security.debian.org
 500 http://ftp.us.debian.org/debian buster/contrib i386 Packages
     release v=10.6,o=Debian,a=stable,n=buster,l=Debian,c=contrib,b=i386
     origin ftp.us.debian.org
 500 http://ftp.us.debian.org/debian buster/contrib amd64 Packages
     release v=10.6,o=Debian,a=stable,n=buster,l=Debian,c=contrib,b=amd64
     origin ftp.us.debian.org
 500 http://ftp.us.debian.org/debian buster/non-free i386 Packages
     release v=10.6,o=Debian,a=stable,n=buster,l=Debian,c=non-free,b=i386
     origin ftp.us.debian.org
 500 http://ftp.us.debian.org/debian buster/non-free amd64 Packages
     release v=10.6,o=Debian,a=stable,n=buster,l=Debian,c=non-free,b=amd64
     origin ftp.us.debian.org
 500 http://ftp.us.debian.org/debian buster/main i386 Packages
     release v=10.6,o=Debian,a=stable,n=buster,l=Debian,c=main,b=i386
     origin ftp.us.debian.org
 500 http://ftp.us.debian.org/debian buster/main amd64 Packages
     release v=10.6,o=Debian,a=stable,n=buster,l=Debian,c=main,b=amd64
     origin ftp.us.debian.org


Code: Select all
ckosloff@notosh:~$ pacmd list-sinks
2 sink(s) available.
  * index: 0
        name: <alsa_output.pci-0000_00_14.2.analog-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY FLAT_VOLUME DYNAMIC_LATENCY
        state: RUNNING
        suspend cause: (none)
        priority: 9039
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 152457 / 233% / 22.00 dB
                balance 0.57
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 71.36 ms
        max request: 12 KiB
        max rewind: 12 KiB
        monitor source: 0
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 1
        linked by: 1
        configured latency: 75.01 ms; range is 0.50 .. 1999.82 ms
        card: 1 <alsa_card.pci-0000_00_14.2>
        module: 7
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC269VC Analog"
                alsa.id = "ALC269VC Analog"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "1"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xf2c64000 irq 41"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:14.2"
                sysfs.path = "/devices/pci0000:00/0000:00:14.2/sound/card1"
                device.bus = "pci"
                device.vendor.id = "1022"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
                device.product.id = "780d"
                device.product.name = "FCH Azalia Controller"
                device.form_factor = "internal"
                device.string = "front:1"
                device.buffering.buffer_size = "352768"
                device.buffering.fragment_size = "176384"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.profile.description = "Analog Stereo"
                device.description = "Built-in Audio Analog Stereo"
                alsa.mixer_name = "Realtek ALC269VC"
                alsa.components = "HDA:10ec0269,1179f938,00100203"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-headphones"
        active port: <analog-output-speaker>
    index: 1
        name: <combined>
        driver: <module-combine-sink.c>
        flags: DECIBEL_VOLUME LATENCY FLAT_VOLUME DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 1000
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 34 KiB
        max rewind: 0 KiB
        monitor source: 1
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 200.00 ms
        module: 12
        properties:
                device.class = "filter"
                device.description = "Simultaneous output to Built-in Audio Analog Stereo"
                device.icon_name = "audio-card"
ckosloff@notosh:~$
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Re: Abruptly lost sound

Postby ckosloff » 2020-11-21 20:27

I think that what happened is that I plugged head phone in, it muted speakers.
I set output device to speakers again in pavu control, but now they are muted.
So the problem should be to unmute speakers.
How do?
Also in the command that displays sinks there is a SUSPENDED flag in combined sink.
How bring it out of that state?
Thank you.
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Re: Abruptly lost sound

Postby ckosloff » 2020-11-21 21:00

Guys,
I think card that should be targeted is card 1, not the HDMI one.
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Re: Abruptly lost sound

Postby sunrat » 2020-11-21 22:58

ckosloff wrote:Guys,
I think card that should be targeted is card 1, not the HDMI one.

Yes it looks like it somehow switched to the HDMI output. In pavucontrol, go to the Configuration tab and set the profile for HDMI to "Off" if you don't use it.
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Re: Abruptly lost sound

Postby ckosloff » 2020-11-22 12:56

@sunrat
Thanks for continuing support, I am about to pull my hair and reinstall system.
Followed instructions and in pavu control I set to off but still SOL.
Thanks anyway, please keep trying, I don't want to use brute force and reinstall system.
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Re: Abruptly lost sound

Postby Head_on_a_Stick » 2020-11-22 15:09

ckosloff wrote:Also in the command that displays sinks there is a SUSPENDED flag in combined sink.

That's for the non-active card.

ckosloff wrote:I think card that should be targeted is card 1, not the HDMI one.

The analoue card is already set as the active sink (and it is also un-muted).

I suspect PEBKAC — what have you installed from those dodgy third-party repositories?
Code: Select all
aptitude search '?narrow(?installed, !?origin(debian))'
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Re: Abruptly lost sound

Postby ckosloff » 2020-11-22 16:39

Head_on_a_Stick wrote:
ckosloff wrote:Also in the command that displays sinks there is a SUSPENDED flag in combined sink.

That's for the non-active card.

ckosloff wrote:I think card that should be targeted is card 1, not the HDMI one.

The analoue card is already set as the active sink (and it is also un-muted).

I suspect PEBKAC — what have you installed from those dodgy third-party repositories?
Code: Select all
aptitude search '?narrow(?installed, !?origin(debian))'


Sorry cannot post output of command, exceeds max. characters allowed.
Have no idea what PEBKAC is.
I don't usually use third-party, try to stick to official Debian
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Re: Abruptly lost sound

Postby 4D696B65 » 2020-11-22 16:50

ckosloff wrote:Have no idea what PEBKAC is.

Problem Exists Between Keyboard And Chair :shock:
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Re: Abruptly lost sound

Postby ckosloff » 2020-11-22 19:02

4D696B65 wrote:
ckosloff wrote:Have no idea what PEBKAC is.

Problem Exists Between Keyboard And Chair :shock:

Thanks for clarification , I thought it was a reference to an unofficial repo, anyway the remark was way off the mark.
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Re: Abruptly lost sound

Postby sunrat » 2020-11-22 20:49

Long shot - do you have any timidity packages installed?
Code: Select all
apt list --installed timidity*


Head_on_a_Stick wrote:
ckosloff wrote:I think card that should be targeted is card 1, not the HDMI one.

The analoue card is already set as the active sink (and it is also un-muted).


Sorry, that confused me. Analog output is listed as "card 1" in aplay -l but "index=0" in pacmd list-sinks. :?
I'm out of ideas.
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