Debian User Forums

Hi,

Thanks for the post - I have had a look, and I have libsane-hpaio 3.12.6-3.1+deb7u1 installed. The package manager suggests that users of hplip have hplip-gui installed as well, which I have already got installed. Any further thoughts? I guess that this may be a long slow road...

Thanks

I am running Wheezy 7.9 32 bit, with the kernel Linux 3.2.0-4-686-pae, and Gnome 3.4.2 on an Intel Pentium CPU G3420 @ 3.2 GHz. I installed a new printer in August, an HP Officejet 7612 all-in-one printer/scanner/copier, and it worked perfectly as both a printer and a scanner first time, despite not being listed on the supported list in SANE. Two weeks ago, I got a general software update notification, and did the update. Now the scanner is not recognised. The printer still works fine as a ...

Hi michapma,

Sorry about the delay in replying - just been out for a driving lesson, flying lesson and a few other things! I did add my username to the printer list, and all is working now. The printer has printed quite a few items now without a problem, and it seems that if I turn the printer on before booting the computer, it doesn't hang. Maybe that's a false conclusion, but at least I know now how to control the printer. I have also found out that I am using Gnome version 3.4.2, which ...

Hi michapma,

Many thanks for the very prompt reply. I have both CUPS and hplip installed - I checked using both Synaptic and the command line as you suggested, and got similar results to you. I did have a look through the System Printing help page but it was a bit like Concord - over my head at Mach 2. I have tried the commands lpstat -r, lpstat -d and lpq which confirmed that the printer was installed and that the queue was paused, and had the following error message:

Paused - "/usr/lib/cups ...

I've just migrated to Debian Wheezy from Windows, and had a good installation of Gnome which seems to work OK. My HP1220C printer was recognised when I added it using 'User > System settings > Printer > Add printer'. However, for some reason it stopped printing half way through a document whilst printing a graphic, although it had printed some graphics already. I tried to restart the printer, but going to 'User > System settings > Printers' it lists the printer and the job as 'paused', but it ...