[SOLVED] Debian 11 - Install hang with NVMe drives

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diff
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[SOLVED] Debian 11 - Install hang with NVMe drives

#1 Post by diff »

Trying to install clean Debian 11 on Dell R7515, here is full spec

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Dell R7515
- AMD EPYC 7302P 16-Core Processor
- 32GB ECC DDR4
- PERC H730P in HBA mode
  - 3 x WD HC550 18GB SATA
- Dell BOSS-S1 2 x M.2 SATA
  - 2 x Micron 1300 M.2 SATA
- Supermicro AOC-SLG3-2M2 2 x M.2 NVMe
  - XPG SX8200 512GB M.2 NVMe
  - Sabrent Rocket 512GB M.2 NVMe
- 10Gtek NV95NF HBA card, PCIe x16 4 x M2 NVMe
  - 1 x XPG SX8200 M.2 1TB NVMe
  - 3 x Sabrent Rocket 1TB M.2 NVMe
Boot: UEFI
I have tried to do install from netboot ISO
- debian-11.0.0-amd64-netinst.iso
Also tried (thinking maybe need some non-free drivers)
- firmware-11.0.0-amd64-DVD-1.iso

Both just hang right after first splash
rpviewer-43.png
rpviewer-43.png (24.94 KiB) Viewed 4417 times
In same time I was able to install on this server Windows 10 & Fedora 34 just fine, both install perfectly and see all disks (SATA & NVMe), for example, here is output from Fedora:

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[root@fedora ~]# lsblk -a -o KNAME,TYPE,SIZE,MODEL,ALIGNMENT,HCTL,WWN,VENDOR |grep -iE "disk|type"
KNAME     TYPE   SIZE MODEL               ALIGNMENT HCTL       WWN                                                                        VENDOR
sda       disk 238.5G MTFDDAV256TDL               0 0:0:0:0    0x500a075124f20e9e                                                         ATA 
sdb       disk 238.5G MTFDDAV256TDL               0 1:0:0:0    0x500a075124f809cc                                                         ATA 
sdc       disk  16.4T WDC_WUH721818ALE6L4         0 12:0:0:0   0x5000cca2c2c88971                                                         ATA 
sdd       disk  16.4T WDC_WUH721818ALE6L4         0 12:0:1:0   0x5000cca2afe15ed9                                                         ATA 
sde       disk  16.4T WDC_WUH721818ALE6L4         0 12:0:2:0   0x5000cca284d80d5e                                                         ATA 
nvme0n1   disk 476.9G Sabrent                     0            eui.6479a72fb1902fbd                                                   
nvme3n1   disk 953.9G Sabrent                     0            eui.6479a72ef0011581                                                   
nvme4n1   disk 953.9G Sabrent                     0            eui.6479a749205005fd                                                   
nvme5n1   disk 953.9G Sabrent                     0            eui.6479a7492050066b                                                   
nvme2n1   disk 953.9G ADATA SX8200PNP             0            nvme.1cc1-324a35303230303238343032-414441544120535838323030504e50-00000001
nvme1n1   disk 476.9G ADATA SX8200PNP             0            nvme.1cc1-324b30373230303733393734-414441544120535838323030504e50-00000001 
I had tried to check all firmware for server itself, as well as all SATA disks & NVMe, everything seems to be latest.

Some search in internet suggested to hit `e` at splash and modify grub settings to remove `quiet` and add `nvme_core.default_ps_max_latency_us=0` or `nvme_core.default_ps_max_latency_us=5500`, tried all of these options, with no result, install just hang.

Would appreciate any advice.
Last edited by diff on 2021-10-04 00:45, edited 1 time in total.

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sunrat
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Re: Debian 11 - Install hang with NVMe drives

#2 Post by sunrat »

How did you create the installer?
“ computer users can be divided into 2 categories:
Those who have lost data
...and those who have not lost data YET ”
Remember to BACKUP!

diff
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Re: Debian 11 - Install hang with NVMe drives

#3 Post by diff »

sunrat wrote: 2021-09-29 07:12 How did you create the installer?
I have downloaded iso from https://cdimage.debian.org/images, so when used these ISO files to boot via iDRAC virtual media, same I did for Windows / Fedora to test different OSes.

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Re: Debian 11 - Install hang with NVMe drives

#4 Post by p.H »

diff wrote: 2021-09-29 05:52 Both just hang right after first splash
Can you elaborate ? What happens exactly ?
Can you select "advanced options..." and "expert install" to display more messages ?
What makes you think it is related to NVMe drives ?
diff wrote: 2021-09-29 23:31 I have downloaded iso from https://cdimage.debian.org/images, so when used these ISO files to boot via iDRAC virtual media
Did you try to use a physical media instead ?

diff
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Re: Debian 11 - Install hang with NVMe drives

#5 Post by diff »

p.H wrote: 2021-09-30 11:22 Can you elaborate ? What happens exactly ?
Can you select "advanced options..." and "expert install" to display more messages ?
What makes you think it is related to NVMe drives ?
Just hangs, so realistically nothing happens.
With advanced options I was able to select different menus, but as soon as I select any what suppose to continue boot, it hangs, nothing happening.
Have feeling it's related to NVMe, because before I added BOSS-S1, Supermicro and 10Gtek cards, was working fine.
p.H wrote: 2021-09-30 11:22 Did you try to use a physical media instead ?
tried of USB, still no luck.

Finally, after debugging and reading forums, some people reported that downgrade of firmware for Dell BOSS-S1 helped with FreeBSD install, so I tried and seems like helped Debian as well.

So had to downgrade Dell BOSS-S1 firmware to A03 2.5.13.3011 (https://www.dell.com/support/home/en-us ... erid=rpd7y), which seems to resolve the problem.

Thank you to everyone who replied! Still puzzled why both Fedora and Windows worked fine on latest firmware, so have suspicion there is something with Debian would be great if could be improved.

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Re: [SOLVED] Debian 11 - Install hang with NVMe drives

#6 Post by p.H »

Thanks for the feedback. So it actually had nothing to do with NVMe. Maybe you should change the subject.
Was the issue reported to Dell ?

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