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No Internet protocol

Linux Kernel, Network, and Services configuration.
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FTM
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Joined: 2021-09-14 12:12

No Internet protocol

#1 Post by FTM »

We have an image Debian 9 that we have cloned on a NUC7i5BNH...we dumped it onto A NUC8BEH and we have no internet protocol...wondering if any one can help...the NUC7 was a blank hardrive and the NUC 8 has windows 10 on it

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Re: No Internet protocol

#2 Post by Aki »

FTM wrote: 2021-09-21 14:12 We have an image Debian 9 that we have cloned on a NUC7i5BNH...we dumped it onto A NUC8BEH and we have no internet protocol...wondering if any one can help...the NUC7 was a blank hardrive and the NUC 8 has windows 10 on it
The NUC8BEH [1] has an integrated wireless network adapter different from the NUC7i5BNH one's [2]: do you connect by Ethernet or by WiFi ?

[1] https://www.intel.it/content/www/it/it/ ... tions.html
[2] https://ark.intel.com/content/www/it/it ... i5bnh.html
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FTM
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Re: No Internet protocol

#3 Post by FTM »

Ethernet

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Re: No Internet protocol

#4 Post by Aki »

FTM wrote: 2021-09-21 19:23Ethernet
Is the Ethernet connection configured by ifupdown (/etc/network/interfaces) or by NetworkManager or by some other software ?
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FTM
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Re: No Internet protocol

#5 Post by FTM »

ifupdown

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Re: No Internet protocol

#6 Post by Aki »

FTM wrote: 2021-09-22 17:37ifupdown
Well, please check network configuration in /etc/network/interfaces
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FTM
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Re: No Internet protocol

#7 Post by FTM »

I have only one NUC here(NUC7i5BNH)...and it works..so this was done from an outside IT person that was helping us out he would have taken this image and loaded it onto a NUC8BEH and what he gets is only the loopback and no IP when he checks....so I was wondering if the DEbian may have to be updated or drivers loaded or other possible solutions...The NUC 7 was a blank hard drive that the image was loaded on...the NUC 8 would have had windows 10 on it...also I am very new to Linux so any help is appreciated...I will be getting the computers that don't work shortly ..so I can check for myself to be sure...I was just looking to get pointed into the right direction...thanks

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Re: No Internet protocol

#8 Post by Aki »

Hello,
Are you able to use the computer terminal ?
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FTM
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Re: No Internet protocol

#9 Post by FTM »

yes...When I check the /etc/network/interface...i get

# The primary network interface as a dynamic client
#allow-hotplug eno1
#iface eno1 inet dhcp

# interface definition for XXXXXXXXXXXXXXX(our company info)
allow-hotplug eno1
address XXX.XX.XX.X
netmask 255.255.255.0
gateway xxx.xx.xx.x

# The wlan interface
allow-hotplug wlp58s0
iface wlp58s0 inet manual
wpa-roam /etc/wpa_supplicant/wpa_supplicant.conf
iface default inet dhcp
XXXXXXXXXXXXXX:~$

( This is from our good one(NUC7) don't know if it helps)

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Re: No Internet protocol

#10 Post by Aki »

Hello,
The content of /etc/network/interfaces is the same in the two computers ?
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FTM
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Re: No Internet protocol

#11 Post by FTM »

I do not have the non working one yet...will get it for tomorrow and check

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Re: No Internet protocol

#12 Post by Aki »

Hello,
FTM wrote: 2021-09-23 19:30 I do not have the non working one yet...will get it for tomorrow and check
If /etc/network/interfaces is the same in the two computers, the ethernet interface address of the first will conflict with the ethernet interface address of the second (the address assigned to ethernet interfaces must be unique in a subnet). Therefore, in this case, you have to modify the address of the ethernet interface of one of the two computers.
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FTM
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Re: No Internet protocol

#13 Post by FTM »

Thanks for your help...we wound up updating our Debian and the NUC8 was happy and gave us our internet cababilities

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Re: No Internet protocol

#14 Post by Aki »

Hello,
FTM wrote: 2021-09-29 12:57 Thanks for your help...we wound up updating our Debian and the NUC8 was happy and gave us our internet cababilities
What update have you done ?
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