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Bullseye: HP Scanjet 2400 don't work.

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SilvioTO
Posts: 22
Joined: 2015-11-26 08:35

Bullseye: HP Scanjet 2400 don't work.

#1 Post by SilvioTO »

Installed Bullseye yesterday with KDE. Never had problems with my old scanner, that even worked fine with debian 10 and earlier.

Xsane and Skanlite find the scanner but when I clic "Preview" they freeze.

Thanks a lot for your help.

lsusb

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Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 046d:c069 Logitech, Inc. M-U0007 [Corded Mouse M500]
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 04f2:0402 Chicony Electronics Co., Ltd Genius LuxeMate i200 Keyboard
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 006 Device 003: ID 03f0:0a01 HP, Inc ScanJet 2400c
Bus 006 Device 002: ID 041e:405f Creative Technology, Ltd WebCam Vista (VF0330)
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
scanimage -L

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device `genesys:libusb:006:003' is a Hewlett Packard ScanJet 2400c flatbed scanner
scanimage --list-devices

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device `genesys:libusb:006:003' is a Hewlett Packard ScanJet 2400c flatbed scanner
sane-find-scanner

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  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x046d/0xc069 at 003:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x04f2/0x0402 at 002:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 007:001: Access denied (insufficient permissions)
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x0a01 [hp scanjet scanner]) at libusb:006:003
could not open USB device 0x041e/0x405f at 006:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 006:001: Access denied (insufficient permissions)
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.
ls -l /dev/bus/usb/*/*

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crw-rw-r--  1 root root 189,   0 25 ago 10.18 /dev/bus/usb/001/001
crw-rw-r--  1 root root 189, 128 25 ago 10.18 /dev/bus/usb/002/001
crw-rw-r--  1 root root 189, 129 25 ago 10.18 /dev/bus/usb/002/002
crw-rw-r--  1 root root 189, 256 25 ago 10.18 /dev/bus/usb/003/001
crw-rw-r--  1 root root 189, 257 25 ago 10.18 /dev/bus/usb/003/002
crw-rw-r--  1 root root 189, 384 25 ago 10.18 /dev/bus/usb/004/001
crw-rw-r--  1 root root 189, 512 25 ago 10.18 /dev/bus/usb/005/001
crw-rw-r--  1 root root 189, 640 25 ago 10.18 /dev/bus/usb/006/001
crw-rw-r--  1 root root 189, 641 25 ago 10.18 /dev/bus/usb/006/002
crw-rw-r--+ 1 root root 189, 642 25 ago 10.25 /dev/bus/usb/006/003
crw-rw-r--  1 root root 189, 768 25 ago 10.18 /dev/bus/usb/007/001

arzgi
Posts: 1185
Joined: 2008-02-21 17:03
Location: Finland
Been thanked: 31 times

Re: Bullseye: HP Scanjet 2400 don't work.

#2 Post by arzgi »

https://wiki.debian.org/Scanner

Start from there. And are you in scanner group?

SilvioTO
Posts: 22
Joined: 2015-11-26 08:35

Re: Bullseye: HP Scanjet 2400 don't work.

#3 Post by SilvioTO »

Thanks for reply... following your instructions:

silvio@desktop:~$ ls -l /dev/bus/usb/*/*

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crw-rw-r--  1 root root 189,   0 26 ago 05.08 /dev/bus/usb/001/001
crw-rw-r--  1 root root 189, 128 26 ago 05.08 /dev/bus/usb/002/001
crw-rw-r--  1 root root 189, 129 26 ago 05.08 /dev/bus/usb/002/002
crw-rw-r--  1 root root 189, 256 26 ago 05.08 /dev/bus/usb/003/001
crw-rw-r--  1 root root 189, 257 26 ago 05.08 /dev/bus/usb/003/002
crw-rw-r--  1 root root 189, 384 26 ago 05.08 /dev/bus/usb/004/001
crw-rw-r--  1 root root 189, 385 26 ago 05.08 /dev/bus/usb/004/002
crw-rw-r--+ 1 root root 189, 386 26 ago 05.08 /dev/bus/usb/004/003
crw-rw-r--  1 root root 189, 512 26 ago 05.08 /dev/bus/usb/005/001
crw-rw-r--  1 root root 189, 640 26 ago 05.08 /dev/bus/usb/006/001
crw-rw-r--  1 root root 189, 768 26 ago 05.08 /dev/bus/usb/007/001
silvio@desktop:~$ getfacl /dev/bus/usb/004/003

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getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/004/003
# owner: root
# group: root
user::rw-
user:silvio:rw-
group::rw-
group:scanner:rw-
mask::rw-
other::r--

SilvioTO
Posts: 22
Joined: 2015-11-26 08:35

Re: Bullseye: HP Scanjet 2400 don't work.

#4 Post by SilvioTO »

Tonight I discovered that the scanner light is always on, even when I turn off the PC.
This morning I plugged the scanner in my laptop (debian 10 based distro Antix 19) and it works.

SilvioTO
Posts: 22
Joined: 2015-11-26 08:35

Re: Bullseye: HP Scanjet 2400 don't work.

#5 Post by SilvioTO »

Probably I found the problem. I need to turn off the scanner lamp (at startup), but the command "scanimage -n" don't work or I am not sure of the syntax.

brian_p
Posts: 196
Joined: 2015-11-05 10:32
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Re: Bullseye: HP Scanjet 2400 don't work.

#6 Post by brian_p »

arzgi wrote: 2021-08-25 16:39 https://wiki.debian.org/Scanner

Start from there. And are you in scanner group?
As the link you quoted says:
It is not necessary for a locally logged-in user to be in the scanner group.
Why ask?
--
Brian.

SilvioTO
Posts: 22
Joined: 2015-11-26 08:35

Re: Bullseye: HP Scanjet 2400 don't work.

#7 Post by SilvioTO »

Thanks Brian for reply...

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~$ groups silvio
silvio : silvio cdrom floppy sudo audio dip video plugdev netdev bluetooth lpadmin scanner

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