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[Solved] [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

Graphical Environments, Managers, Multimedia & Desktop questions.
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fch
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[Solved] [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#1 Post by fch »

Hello,
We have two laptops with no sound, mainly on firefox. I reboot the machine and tested a podcast on rhythmbox and itworks after a restart, but if I open firefox, pause the podcast and press paly again there's no more sounds. On firefox there's nosound at all.
Both with gnome, I have another machine with mate and the audio works fine.
Last edited by fch on 2023-01-24 18:39, edited 1 time in total.

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Re: [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#2 Post by FreewheelinFrank »

What kernel are the machines running and what is the audio device? There was a recent update that caused issues with some machines, depending on device (mostly Intrl *Lake devices).

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Re: [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#3 Post by fch »

hmm I see thanks for the info, all machines are running the latest kernel 5.10.0-20-amd64. The machine with sound working has a Intel Pentium(R) Silver N5000(and it has coreboot as BIOS), the other machines have proprietary BIOS.

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Re: [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#4 Post by FreewheelinFrank »

What is the audio device output for each machine?

Code: Select all

# lspci -nnvk

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Re: [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#5 Post by fch »

Thats the lenovo V14:

Code: Select all

$ lspci -nnvk
0000:00:00.0 Host bridge [0600]: Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers [8086:9a14] (rev 01)
	Subsystem: Lenovo 11th Gen Core Processor Host Bridge/DRAM Registers [17aa:3809]
	Flags: bus master, fast devsel, latency 0, IOMMU group 0
	Capabilities: <access denied>

0000:00:02.0 VGA compatible controller [0300]: Intel Corporation TigerLake GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
	Subsystem: Lenovo Iris Xe Graphics [17aa:3f9c]
	Flags: bus master, fast devsel, latency 0, IRQ 157, IOMMU group 1
	Memory at 6002000000 (64-bit, non-prefetchable) [size=16M]
	Memory at 4000000000 (64-bit, prefetchable) [size=256M]
	I/O ports at 4000 [size=64]
	Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: i915
	Kernel modules: i915

0000:00:04.0 Signal processing controller [1180]: Intel Corporation Device [8086:9a03] (rev 01)
	Subsystem: Lenovo Device [17aa:380a]
	Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 2
	Memory at 6003200000 (64-bit, non-prefetchable) [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device

0000:00:0a.0 Signal processing controller [1180]: Intel Corporation Device [8086:9a0d] (rev 01)
	Subsystem: Lenovo Device [17aa:3801]
	Flags: fast devsel, IOMMU group 3
	Memory at 6003230000 (64-bit, non-prefetchable) [size=32K]
	Capabilities: <access denied>

0000:00:0d.0 USB controller [0c03]: Intel Corporation Tiger Lake-LP Thunderbolt 4 USB Controller [8086:9a13] (rev 01) (prog-if 30 [XHCI])
	Flags: medium devsel, IRQ 146, IOMMU group 4
	Memory at 6003220000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

0000:00:0e.0 RAID bus controller [0104]: Intel Corporation Volume Management Device NVMe RAID Controller [8086:9a0b]
	Subsystem: Intel Corporation Volume Management Device NVMe RAID Controller [8086:7270]
	Flags: bus master, fast devsel, latency 0, IOMMU group 5
	Memory at 6000000000 (64-bit, non-prefetchable) [size=32M]
	Memory at 50000000 (32-bit, non-prefetchable) [size=32M]
	Memory at 6003100000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: vmd
	Kernel modules: vmd

0000:00:14.0 USB controller [0c03]: Intel Corporation Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller [8086:a0ed] (rev 20) (prog-if 30 [XHCI])
	Flags: medium devsel, IRQ 147, IOMMU group 6
	Memory at 52100000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

0000:00:14.2 RAM memory [0500]: Intel Corporation Tiger Lake-LP Shared SRAM [8086:a0ef] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP Shared SRAM [17aa:3816]
	Flags: bus master, fast devsel, latency 0, IOMMU group 6
	Memory at 6003240000 (64-bit, non-prefetchable) [size=16K]
	Memory at 600324a000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>

0000:00:14.3 Network controller [0280]: Intel Corporation Wi-Fi 6 AX201 [8086:a0f0] (rev 20)
	Subsystem: Intel Corporation Wi-Fi 6 AX201 [8086:0234]
	Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 7
	Memory at 600323c000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi

0000:00:15.0 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #0 [8086:a0e8] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP Serial IO I2C Controller [17aa:3813]
	Flags: bus master, fast devsel, latency 0, IRQ 27, IOMMU group 8
	Memory at 4017000000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

0000:00:15.1 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #1 [8086:a0e9] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP Serial IO I2C Controller [17aa:3812]
	Flags: bus master, fast devsel, latency 0, IRQ 40, IOMMU group 8
	Memory at 4017001000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

0000:00:16.0 Communication controller [0780]: Intel Corporation Tiger Lake-LP Management Engine Interface [8086:a0e0] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP Management Engine Interface [17aa:380f]
	Flags: bus master, fast devsel, latency 0, IRQ 148, IOMMU group 9
	Memory at 6003247000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: mei_me
	Kernel modules: mei_me

0000:00:17.0 SATA controller [0106]: Intel Corporation Device [8086:a0d3] (rev 20) (prog-if 01 [AHCI 1.0])
	Subsystem: Intel Corporation Device [8086:7270]
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 143, IOMMU group 10
	Memory at 52110000 (32-bit, non-prefetchable) [size=8K]
	Memory at 52114000 (32-bit, non-prefetchable) [size=256]
	I/O ports at 4080 [size=8]
	I/O ports at 4088 [size=4]
	I/O ports at 4060 [size=32]
	Memory at 52113000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci
	Kernel modules: ahci

0000:00:1d.0 PCI bridge [0604]: Intel Corporation Device [8086:a0b1] (rev 20) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 122, IOMMU group 11
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: 00003000-00003fff [size=4K]
	Memory behind bridge: 52000000-520fffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

0000:00:1e.0 Communication controller [0780]: Intel Corporation Tiger Lake-LP Serial IO UART Controller #0 [8086:a0a8] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP Serial IO UART Controller [17aa:3804]
	Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 12
	Memory at 4017002000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

0000:00:1e.3 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO SPI Controller #1 [8086:a0ab] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP Serial IO SPI Controller [17aa:3810]
	Flags: bus master, fast devsel, latency 0, IRQ 37, IOMMU group 12
	Memory at 4017003000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

0000:00:1f.0 ISA bridge [0601]: Intel Corporation Tiger Lake-LP LPC Controller [8086:a082] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP LPC Controller [17aa:3803]
	Flags: bus master, fast devsel, latency 0, IOMMU group 13

0000:00:1f.3 Multimedia audio controller [0401]: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller [8086:a0c8] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP Smart Sound Technology Audio Controller [17aa:380e]
	Flags: bus master, fast devsel, latency 32, IRQ 169, IOMMU group 13
	Memory at 6003238000 (64-bit, non-prefetchable) [size=16K]
	Memory at 6003000000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: sof-audio-pci
	Kernel modules: snd_hda_intel, snd_sof_pci

0000:00:1f.4 SMBus [0c05]: Intel Corporation Tiger Lake-LP SMBus Controller [8086:a0a3] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP SMBus Controller [17aa:380b]
	Flags: medium devsel, IRQ 16, IOMMU group 13
	Memory at 6003244000 (64-bit, non-prefetchable) [size=256]
	I/O ports at efa0 [size=32]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801

0000:00:1f.5 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP SPI Controller [8086:a0a4] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP SPI Controller [17aa:3808]
	Flags: bus master, fast devsel, latency 0, IOMMU group 13
	Memory at 4f400000 (32-bit, non-prefetchable) [size=4K]

0000:01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
	Subsystem: Lenovo RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [17aa:3903]
	Flags: fast devsel, IRQ 17, IOMMU group 14
	I/O ports at 3000 [size=256]
	Memory at 52004000 (64-bit, non-prefetchable) [size=4K]
	Memory at 52000000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: r8169
	Kernel modules: r8169

10000:e0:1c.0 System peripheral [0880]: Intel Corporation Device [8086:09ab]
	Flags: fast devsel, IOMMU group 5

10000:e0:1c.4 PCI bridge [0604]: Intel Corporation Device [8086:a0bc] (rev 20) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 142, IOMMU group 5
	Bus: primary=00, secondary=e1, subordinate=e1, sec-latency=0
	I/O behind bridge: [disabled]
	Memory behind bridge: 50000000-500fffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

10000:e1:00.0 Non-Volatile memory controller [0108]: Solid State Storage Technology Corporation Device [1e95:9100] (rev 03) (prog-if 02 [NVM Express])
	Subsystem: Silicon Motion, Inc. Device [126f:2263]
	Flags: bus master, fast devsel, latency 0, IRQ -2147483648, NUMA node 0, IOMMU group 5
	Memory at 50000000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: nvme
	Kernel modules: nvme
  
The Dell Insipron:

Code: Select all

lspci -nnvk  
  ‎11/01/2023 | 12:24:43  ‎reg‎: $ lspci -nnvk
00:00.0 Host bridge [0600]: Intel Corporation Device [8086:9a04] (rev 01)
	Subsystem: Dell Device [1028:0a25]
	Flags: bus master, fast devsel, latency 0, IOMMU group 0
	Capabilities: <access denied>

00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:9a78] (rev 01) (prog-if 00 [VGA controller])
	Subsystem: Dell Device [1028:0a25]
	Flags: bus master, fast devsel, latency 0, IRQ 128, IOMMU group 1
	Memory at 6000000000 (64-bit, non-prefetchable) [size=16M]
	Memory at 4000000000 (64-bit, prefetchable) [size=256M]
	I/O ports at 4000 [size=64]
	Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: i915
	Kernel modules: i915

00:04.0 Signal processing controller [1180]: Intel Corporation Device [8086:9a03] (rev 01)
	Subsystem: Dell Device [1028:0a25]
	Flags: fast devsel, IRQ 16, IOMMU group 2
	Memory at 6001100000 (64-bit, non-prefetchable) [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device

00:0a.0 Signal processing controller [1180]: Intel Corporation Device [8086:9a0d] (rev 01)
	Subsystem: Dell Device [1028:0a25]
	Flags: fast devsel, IOMMU group 3
	Memory at 6001130000 (64-bit, non-prefetchable) [size=32K]
	Capabilities: <access denied>

00:14.0 USB controller [0c03]: Intel Corporation Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller [8086:a0ed] (rev 20) (prog-if 30 [XHCI])
	Flags: bus master, medium devsel, latency 0, IRQ 125, IOMMU group 4
	Memory at 6001120000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

00:14.2 RAM memory [0500]: Intel Corporation Tiger Lake-LP Shared SRAM [8086:a0ef] (rev 20)
	Subsystem: Dell Tiger Lake-LP Shared SRAM [1028:0a25]
	Flags: fast devsel, IOMMU group 4
	Memory at 6001140000 (64-bit, non-prefetchable) [disabled] [size=16K]
	Memory at 6001148000 (64-bit, non-prefetchable) [disabled] [size=4K]
	Capabilities: <access denied>

00:14.3 Network controller [0280]: Intel Corporation Wi-Fi 6 AX201 [8086:a0f0] (rev 20)
	Subsystem: Intel Corporation Wi-Fi 6 AX201 [8086:42a4]
	Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 5
	Memory at 600113c000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi

00:15.0 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #0 [8086:a0e8] (rev 20)
	Subsystem: Dell Tiger Lake-LP Serial IO I2C Controller [1028:0a25]
	Flags: bus master, fast devsel, latency 0, IRQ 27, IOMMU group 6
	Memory at 4017000000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:15.1 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #1 [8086:a0e9] (rev 20)
	Subsystem: Dell Tiger Lake-LP Serial IO I2C Controller [1028:0a25]
	Flags: bus master, fast devsel, latency 0, IRQ 40, IOMMU group 6
	Memory at 4017001000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:16.0 Communication controller [0780]: Intel Corporation Tiger Lake-LP Management Engine Interface [8086:a0e0] (rev 20)
	Subsystem: Dell Tiger Lake-LP Management Engine Interface [1028:0a25]
	Flags: bus master, fast devsel, latency 0, IRQ 126, IOMMU group 7
	Memory at 6001145000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: mei_me
	Kernel modules: mei_me

00:17.0 SATA controller [0106]: Intel Corporation Device [8086:a0d3] (rev 20) (prog-if 01 [AHCI 1.0])
	Subsystem: Dell Device [1028:0a25]
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 133, IOMMU group 8
	Memory at 70a00000 (32-bit, non-prefetchable) [size=8K]
	Memory at 70a04000 (32-bit, non-prefetchable) [size=256]
	I/O ports at 4080 [size=8]
	I/O ports at 4088 [size=4]
	I/O ports at 4060 [size=32]
	Memory at 70a03000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci
	Kernel modules: ahci

00:1c.0 PCI bridge [0604]: Intel Corporation Device [8086:a0bc] (rev 20) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 122, IOMMU group 9
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: [disabled]
	Memory behind bridge: 70900000-709fffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1d.0 PCI bridge [0604]: Intel Corporation Tiger Lake-LP PCI Express Root Port #9 [8086:a0b0] (rev 20) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 123, IOMMU group 10
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 00003000-00003fff [size=4K]
	Memory behind bridge: 70800000-708fffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1f.0 ISA bridge [0601]: Intel Corporation Tiger Lake-LP LPC Controller [8086:a082] (rev 20)
	Subsystem: Dell Tiger Lake-LP LPC Controller [1028:0a25]
	Flags: bus master, fast devsel, latency 0, IOMMU group 11

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller [8086:a0c8] (rev 20)
	Subsystem: Dell Tiger Lake-LP Smart Sound Technology Audio Controller [1028:0a25]
	Flags: bus master, fast devsel, latency 64, IRQ 141, IOMMU group 11
	Memory at 6001138000 (64-bit, non-prefetchable) [size=16K]
	Memory at 6001000000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: sof-audio-pci
	Kernel modules: snd_hda_intel, snd_sof_pci

00:1f.4 SMBus [0c05]: Intel Corporation Tiger Lake-LP SMBus Controller [8086:a0a3] (rev 20)
	Subsystem: Dell Tiger Lake-LP SMBus Controller [1028:0a25]
	Flags: medium devsel, IRQ 16, IOMMU group 11
	Memory at 6001144000 (64-bit, non-prefetchable) [size=256]
	I/O ports at efa0 [size=32]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801

00:1f.5 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP SPI Controller [8086:a0a4] (rev 20)
	Subsystem: Dell Tiger Lake-LP SPI Controller [1028:0a25]
	Flags: fast devsel, IOMMU group 11
	Memory at 70a02000 (32-bit, non-prefetchable) [size=4K]

01:00.0 Non-Volatile memory controller [0108]: SK hynix Device [1c5c:174a] (prog-if 02 [NVM Express])
	Subsystem: SK hynix Device [1c5c:174a]
	Flags: bus master, fast devsel, latency 0, IRQ 16, NUMA node 0, IOMMU group 12
	Memory at 70900000 (64-bit, non-prefetchable) [size=16K]
	Memory at 70905000 (32-bit, non-prefetchable) [size=4K]
	Memory at 70904000 (32-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: nvme
	Kernel modules: nvme

02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
	Subsystem: Dell RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1028:0a25]
	Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 13
	I/O ports at 3000 [size=256]
	Memory at 70804000 (64-bit, non-prefetchable) [size=4K]
	Memory at 70800000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: r8169
	Kernel modules: r8169
And the machine with sound working:

Code: Select all

$ lspci -nnvk
00:00.0 Host bridge [0600]: Intel Corporation Gemini Lake Host Bridge [8086:31f0] (rev 03)
	Subsystem: Intel Corporation Gemini Lake Host Bridge [8086:31f0]
	Flags: bus master, fast devsel, latency 0, IOMMU group 0

00:00.1 Signal processing controller [1180]: Intel Corporation Celeron/Pentium Silver Processor Dynamic Platform and Thermal Framework Processor Participant [8086:318c] (rev 03)
	Subsystem: Intel Corporation Celeron/Pentium Silver Processor Dynamic Platform and Thermal Framework Processor Participant [8086:318c]
	Flags: fast devsel, IRQ 16, IOMMU group 0
	Memory at 91110000 (64-bit, non-prefetchable) [size=32K]
	Capabilities: <access denied>
	Kernel modules: processor_thermal_device

00:02.0 VGA compatible controller [0300]: Intel Corporation GeminiLake [UHD Graphics 605] [8086:3184] (rev 03) (prog-if 00 [VGA controller])
	DeviceName: VGA compatible controller
	Flags: bus master, fast devsel, latency 0, IRQ 124, IOMMU group 1
	Memory at 90000000 (64-bit, non-prefetchable) [size=16M]
	Memory at 80000000 (64-bit, prefetchable) [size=256M]
	I/O ports at 1000 [size=64]
	Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: i915
	Kernel modules: i915

00:0c.0 Network controller [0280]: Intel Corporation AC 1550i Wireless [8086:31dc] (rev 03)
	Subsystem: Intel Corporation AC 1550i Wireless [8086:02a4]
	Flags: bus master, fast devsel, latency 0, IRQ 44, IOMMU group 2
	Memory at 91118000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi

00:0e.0 Multimedia audio controller [0401]: Intel Corporation Celeron/Pentium Silver Processor High Definition Audio [8086:3198] (rev 03)
	DeviceName: Multimedia audio controller
	Flags: bus master, fast devsel, latency 0, IRQ 132, IOMMU group 3
	Memory at 9111c000 (64-bit, non-prefetchable) [size=16K]
	Memory at 91000000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel, snd_soc_skl, snd_sof_pci

00:12.0 SATA controller [0106]: Intel Corporation Celeron/Pentium Silver Processor SATA Controller [8086:31e3] (rev 03) (prog-if 01 [AHCI 1.0])
	DeviceName: SATA controller
	Subsystem: Intel Corporation Celeron/Pentium Silver Processor SATA Controller [8086:31e3]
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 123, IOMMU group 4
	Memory at 91120000 (32-bit, non-prefetchable) [size=8K]
	Memory at 91130000 (32-bit, non-prefetchable) [size=256]
	I/O ports at 1060 [size=8]
	I/O ports at 1068 [size=4]
	I/O ports at 1040 [size=32]
	Memory at 9112f000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci
	Kernel modules: ahci

00:15.0 USB controller [0c03]: Intel Corporation Celeron/Pentium Silver Processor USB 3.0 xHCI Controller [8086:31a8] (rev 03) (prog-if 30 [XHCI])
	Subsystem: Intel Corporation Celeron/Pentium Silver Processor USB 3.0 xHCI Controller [8086:31a8]
	Flags: medium devsel, IRQ 125, IOMMU group 5
	Memory at 91100000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

00:17.0 Signal processing controller [1180]: Intel Corporation Device [8086:31b4] (rev 03)
	Subsystem: Intel Corporation Device [8086:31b4]
	Flags: bus master, fast devsel, latency 0, IRQ 31, IOMMU group 6
	Memory at 91126000 (64-bit, non-prefetchable) [size=4K]
	Memory at 91127000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:17.3 Signal processing controller [1180]: Intel Corporation Device [8086:31ba] (rev 03)
	Subsystem: Intel Corporation Device [8086:31ba]
	Flags: bus master, fast devsel, latency 0, IRQ 34, IOMMU group 6
	Memory at 91128000 (64-bit, non-prefetchable) [size=4K]
	Memory at 91129000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:18.0 Signal processing controller [1180]: Intel Corporation Celeron/Pentium Silver Processor Serial IO UART Host Controller [8086:31bc] (rev 03)
	Subsystem: Intel Corporation Celeron/Pentium Silver Processor Serial IO UART Host Controller [8086:31bc]
	Flags: bus master, fast devsel, latency 0, IRQ 4, IOMMU group 7
	Memory at 9112a000 (64-bit, non-prefetchable) [size=4K]
	Memory at 9112b000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:18.2 Signal processing controller [1180]: Intel Corporation Celeron/Pentium Silver Processor Serial IO UART Host Controller [8086:31c0] (rev 03)
	Subsystem: Intel Corporation Celeron/Pentium Silver Processor Serial IO UART Host Controller [8086:31c0]
	Flags: bus master, fast devsel, latency 0, IRQ 6, IOMMU group 7
	Memory at 280000000 (64-bit, non-prefetchable) [size=4K]
	Memory at 9112c000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:1f.0 ISA bridge [0601]: Intel Corporation Celeron/Pentium Silver Processor LPC Controller [8086:31e8] (rev 03)
	Subsystem: Intel Corporation Celeron/Pentium Silver Processor LPC Controller [8086:31e8]
	Flags: bus master, medium devsel, latency 0, IOMMU group 8

00:1f.1 SMBus [0c05]: Intel Corporation Celeron/Pentium Silver Processor Gaussian Mixture Model [8086:31d4] (rev 03)
	Subsystem: Intel Corporation Celeron/Pentium Silver Processor Gaussian Mixture Model [8086:31d4]
	Flags: medium devsel, IRQ 20, IOMMU group 8
	Memory at 91131000 (64-bit, non-prefetchable) [size=256]
	I/O ports at efa0 [size=32]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801

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Re: [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#6 Post by FreewheelinFrank »

It looks like the non-working sound devices are both Tiger-Lake, and the working device isn't a Lake device, so suspect the kernel issue. (On my phone, and it's quite hard to read the output in detail. I will check again later.)

Try booting with the previous kernel at the Grub menu and see if the issue goes away.

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Re: [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#7 Post by FreewheelinFrank »

OK, here is the relevant output, just for clarity.

Not working:

Code: Select all

0000:00:1f.3 Multimedia audio controller [0401]: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller [8086:a0c8] (rev 20)
	Subsystem: Lenovo Tiger Lake-LP Smart Sound Technology Audio Controller [17aa:380e]
	Kernel driver in use: sof-audio-pci
	Kernel modules: snd_hda_intel, snd_sof_pci
Not working:

Code: Select all

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller [8086:a0c8] (rev 20)
	Subsystem: Dell Tiger Lake-LP Smart Sound Technology Audio Controller [1028:0a25]
	Kernel driver in use: sof-audio-pci
	Kernel modules: snd_hda_intel, snd_sof_pci
Working:

Code: Select all

00:0e.0 Multimedia audio controller [0401]: Intel Corporation Celeron/Pentium Silver Processor High Definition Audio [8086:3198] (rev 03)
	DeviceName: Multimedia audio controller
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel, snd_soc_skl, snd_sof_pci
It seems a pretty safe bet that the problem is with the Tiger Lake controller and the SOF driver, combined with the kernel update.

There is a bug report here:

https://groups.google.com/g/linux.debia ... 7hC0u4xuiM

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Re: [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#8 Post by fch »

I tested and the sound works fine with the previous kernel 5.10.0-19

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Re: [Software] No sound on Lenovo V14 G2 and Dell vostro 3000

#9 Post by fch »

Problem solved after upgrading to latest kernel 5.10.0-21!

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