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[Hardware] [Solved] Dell 5415: no graphics acceleration
[Hardware] [Solved] Dell 5415: no graphics acceleration
I have a Dell All In One 24 5415, Cinnamon 4.8.6, Kernel 5.10.0-21-amd64.
When I boot up, I get a popup that states, "No Graphics Acceleration." I've checked the Dell Support website, but I could only find drivers for various flavors of Windows - no Linux drivers. My web searching skills have not been successful. Where do I look/search/find Linux drivers for this machine?
Thank you.
--
"Careful! We don't want to learn from this!" -- Calvin and Hobbes
When I boot up, I get a popup that states, "No Graphics Acceleration." I've checked the Dell Support website, but I could only find drivers for various flavors of Windows - no Linux drivers. My web searching skills have not been successful. Where do I look/search/find Linux drivers for this machine?
Thank you.
--
"Careful! We don't want to learn from this!" -- Calvin and Hobbes
Last edited by mmorse251 on 2023-02-13 02:05, edited 3 times in total.
- sunrat
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Re: [Hardware] Dell 5415: no graphics acceleration
Need more info, particularly what GPU the machine has.
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Re: [Hardware] Dell 5415: no graphics acceleration
Processor: AMD Ryzen 5 5625U with Radeon Graphics x 6
Graphics card: AMD/ATI Device 15e&
Graphics card: AMD/ATI Device 15e&
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Re: [Hardware] Dell 5415: no graphics acceleration
Can you post the output of the following command to identify the GPU and its kernel driver ?
If it is an AMD GPU and it is supported by the kernel (kernel modules: radeon or amdgpu but kernel driver in use empty), maybe you need to install firmware-amd-graphics.
Code: Select all
lspci -nnkd ::300
Re: [Hardware] Dell 5415: no graphics acceleration
Output of lspci -nnkd ::300
04:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15e7] (rev c2)
Subsystem: Dell Device [1028:0b83]
04:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15e7] (rev c2)
Subsystem: Dell Device [1028:0b83]
Re: [Hardware] Dell 5415: no graphics acceleration
04:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15e7] (rev c2)
Subsystem: Dell Device [1028:0b83]
Subsystem: Dell Device [1028:0b83]
Last edited by mmorse251 on 2023-02-10 03:14, edited 1 time in total.
- sunrat
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Re: [Hardware] Dell 5415: no graphics acceleration
Now you have posted 2 different graphics devices so it is quite difficult to help. I'm guessing the Intel device is active as the AMD one showed no driver info.
To clear things up, please install the package inxi and post the results of
Also please post terminal text in code tags like I just used above.
To clear things up, please install the package inxi and post the results of
Code: Select all
inxi -CGSxxz
“ computer users can be divided into 2 categories:
Those who have lost data
...and those who have not lost data YET ” Remember to BACKUP!
Those who have lost data
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Re: [Hardware] Dell 5415: no graphics acceleration
I apologize - I'm working on two separate computers and forgot to come back to the correct computer. Please excuse.
Code: Select all
INXI -CGSxxz
System: Kernel: 5.10.0-21-amd64 x86_64 bits: 64 compiler: gcc v: 10.2.1 Desktop: Cinnamon 4.8.6
tk: GTK 3.24.24 dm: LightDM Distro: Debian GNU/Linux 11 (bullseye)
CPU: Info: 6-Core model: AMD Ryzen 5 5625U with Radeon Graphics bits: 64 type: MT MCP arch: Zen 3
rev: 0 L2 cache: 3 MiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 55097
Speed: 1396 MHz min/max: 1600/4387 MHz boost: enabled Core speeds (MHz): 1: 1396 2: 1382 3: 1397
4: 1397 5: 1397 6: 1396 7: 1397 8: 1396 9: 1397 10: 1397 11: 1397 12: 1397
Graphics: Device-1: Advanced Micro Devices [AMD/ATI] vendor: Dell driver: N/A bus ID: 04:00.0
chip ID: 1002:15e7
Device-2: Microdia Integrated_Webcam_FHD type: USB driver: uvcvideo bus ID: 3-4:4
chip ID: 0c45:6a1b
Display: x11 server: X.Org 1.20.11 driver: loaded: ati,vesa unloaded: fbdev,modesetting,radeon
resolution: 1920x1080~77Hz s-dpi: 96
OpenGL: renderer: llvmpipe (LLVM 11.0.1 256 bits) v: 4.5 Mesa 20.3.5 compat-v: 3.1
direct render: Yes
Last edited by mmorse251 on 2023-02-10 03:41, edited 1 time in total.
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Re: [Hardware] Dell 5415: no graphics acceleration
Did you install the package firmware-amd-graphics as recommended by p.H above?
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Re: [Hardware] Dell 5415: no graphics acceleration
Firmware alone will not be enough if the kernel drivers do not support this GPU. A newer kernel is needed too. Maybe try with the one from bullseye-backports.
Re: [Hardware] Dell 5415: no graphics acceleration
After installing firmware-amd-graphics, the message no longer appears when booting the computer. Thank you.
Slightly off topic, but when scouring the web for information on this issue, I saw where AMD Radeon was supposed to be incredibly open source friendly. Yet their website only has windoze drivers. What's the scoop?
Slightly off topic, but when scouring the web for information on this issue, I saw where AMD Radeon was supposed to be incredibly open source friendly. Yet their website only has windoze drivers. What's the scoop?
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Re: [Hardware] Dell 5415: no graphics acceleration
You're welcome. It's a common question asked on the forum.
Linux includes AMD drivers by default (and some say they are better than the Windows ones). Only the firmware is usually required to be installed.Slightly off topic, but when scouring the web for information on this issue, I saw where AMD Radeon was supposed to be incredibly open source friendly. Yet their website only has windoze drivers. What's the scoop?
To complete the thread and show the current state of your graphics, please show the output from:
Code: Select all
inxi -Gx
“ computer users can be divided into 2 categories:
Those who have lost data
...and those who have not lost data YET ” Remember to BACKUP!
Those who have lost data
...and those who have not lost data YET ” Remember to BACKUP!
Re: [Hardware] Dell 5415: no graphics acceleration
Code: Select all
inxi -Gx
Graphics:
Device-1: AMD vendor: Dell driver: amdgpu v: 5.18.13 bus ID: 04:00.0
Device-2: Microdia Integrated_Webcam_FHD type: USB driver: uvcvideo
bus ID: 3-4:4
Display: x11 server: X.Org 1.20.11 driver: loaded: amdgpu,ati
unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: RENOIR (renoir LLVM 15.0.3 DRM 3.49 5.10.0-21-amd64)
v: 4.6 Mesa 22.3.0-devel direct render: Yes
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Re: [Hardware] Dell 5415: no graphics acceleration
Excellent! You are now using the newer amdgpu driver rather than the old ati driver.
Please edit the title of your first post and add prefix [Solved] so it may help others with the same issue.
Please edit the title of your first post and add prefix [Solved] so it may help others with the same issue.
“ computer users can be divided into 2 categories:
Those who have lost data
...and those who have not lost data YET ” Remember to BACKUP!
Those who have lost data
...and those who have not lost data YET ” Remember to BACKUP!