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[Hardware] [Solved] Dell 5415: no graphics acceleration

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mmorse251
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[Hardware] [Solved] Dell 5415: no graphics acceleration

#1 Post by mmorse251 »

I have a Dell All In One 24 5415, Cinnamon 4.8.6, Kernel 5.10.0-21-amd64.

When I boot up, I get a popup that states, "No Graphics Acceleration." I've checked the Dell Support website, but I could only find drivers for various flavors of Windows - no Linux drivers. My web searching skills have not been successful. Where do I look/search/find Linux drivers for this machine?

Thank you.

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Last edited by mmorse251 on 2023-02-13 02:05, edited 3 times in total.

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Re: [Hardware] Dell 5415: no graphics acceleration

#2 Post by sunrat »

Need more info, particularly what GPU the machine has.
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Re: [Hardware] Dell 5415: no graphics acceleration

#3 Post by mmorse251 »

Processor: AMD Ryzen 5 5625U with Radeon Graphics x 6
Graphics card: AMD/ATI Device 15e&

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Re: [Hardware] Dell 5415: no graphics acceleration

#4 Post by p.H »

Can you post the output of the following command to identify the GPU and its kernel driver ?

Code: Select all

lspci -nnkd ::300
If it is an AMD GPU and it is supported by the kernel (kernel modules: radeon or amdgpu but kernel driver in use empty), maybe you need to install firmware-amd-graphics.

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Re: [Hardware] Dell 5415: no graphics acceleration

#5 Post by mmorse251 »

Output of lspci -nnkd ::300

04:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15e7] (rev c2)
Subsystem: Dell Device [1028:0b83]

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Re: [Hardware] Dell 5415: no graphics acceleration

#6 Post by mmorse251 »

04:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15e7] (rev c2)
Subsystem: Dell Device [1028:0b83]
Last edited by mmorse251 on 2023-02-10 03:14, edited 1 time in total.

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Re: [Hardware] Dell 5415: no graphics acceleration

#7 Post by sunrat »

Now you have posted 2 different graphics devices so it is quite difficult to help. I'm guessing the Intel device is active as the AMD one showed no driver info.
To clear things up, please install the package inxi and post the results of

Code: Select all

inxi -CGSxxz
Also please post terminal text in code tags like I just used above.
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Re: [Hardware] Dell 5415: no graphics acceleration

#8 Post by mmorse251 »

I apologize - I'm working on two separate computers and forgot to come back to the correct computer. Please excuse.

Code: Select all

INXI -CGSxxz

System:    Kernel: 5.10.0-21-amd64 x86_64 bits: 64 compiler: gcc v: 10.2.1 Desktop: Cinnamon 4.8.6 
           tk: GTK 3.24.24 dm: LightDM Distro: Debian GNU/Linux 11 (bullseye) 
CPU:       Info: 6-Core model: AMD Ryzen 5 5625U with Radeon Graphics bits: 64 type: MT MCP arch: Zen 3 
           rev: 0 L2 cache: 3 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 55097 
           Speed: 1396 MHz min/max: 1600/4387 MHz boost: enabled Core speeds (MHz): 1: 1396 2: 1382 3: 1397 
           4: 1397 5: 1397 6: 1396 7: 1397 8: 1396 9: 1397 10: 1397 11: 1397 12: 1397 
Graphics:  Device-1: Advanced Micro Devices [AMD/ATI] vendor: Dell driver: N/A bus ID: 04:00.0 
           chip ID: 1002:15e7 
           Device-2: Microdia Integrated_Webcam_FHD type: USB driver: uvcvideo bus ID: 3-4:4 
           chip ID: 0c45:6a1b 
           Display: x11 server: X.Org 1.20.11 driver: loaded: ati,vesa unloaded: fbdev,modesetting,radeon 
           resolution: 1920x1080~77Hz s-dpi: 96 
           OpenGL: renderer: llvmpipe (LLVM 11.0.1 256 bits) v: 4.5 Mesa 20.3.5 compat-v: 3.1 
           direct render: Yes
Last edited by mmorse251 on 2023-02-10 03:41, edited 1 time in total.

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Re: [Hardware] Dell 5415: no graphics acceleration

#9 Post by sunrat »

Did you install the package firmware-amd-graphics as recommended by p.H above?
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Re: [Hardware] Dell 5415: no graphics acceleration

#10 Post by p.H »

Firmware alone will not be enough if the kernel drivers do not support this GPU. A newer kernel is needed too. Maybe try with the one from bullseye-backports.

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Re: [Hardware] Dell 5415: no graphics acceleration

#11 Post by mmorse251 »

After installing firmware-amd-graphics, the message no longer appears when booting the computer. Thank you.

Slightly off topic, but when scouring the web for information on this issue, I saw where AMD Radeon was supposed to be incredibly open source friendly. Yet their website only has windoze drivers. What's the scoop?

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Re: [Hardware] Dell 5415: no graphics acceleration

#12 Post by sunrat »

mmorse251 wrote: 2023-02-10 13:55 After installing firmware-amd-graphics, the message no longer appears when booting the computer. Thank you.
You're welcome. It's a common question asked on the forum.
Slightly off topic, but when scouring the web for information on this issue, I saw where AMD Radeon was supposed to be incredibly open source friendly. Yet their website only has windoze drivers. What's the scoop?
Linux includes AMD drivers by default (and some say they are better than the Windows ones). Only the firmware is usually required to be installed.

To complete the thread and show the current state of your graphics, please show the output from:

Code: Select all

inxi -Gx
“ computer users can be divided into 2 categories:
Those who have lost data
...and those who have not lost data YET ”
Remember to BACKUP!

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Re: [Hardware] Dell 5415: no graphics acceleration

#13 Post by mmorse251 »

Code: Select all

inxi -Gx
 
 Graphics:
  Device-1: AMD vendor: Dell driver: amdgpu v: 5.18.13 bus ID: 04:00.0 
  Device-2: Microdia Integrated_Webcam_FHD type: USB driver: uvcvideo 
  bus ID: 3-4:4 
  Display: x11 server: X.Org 1.20.11 driver: loaded: amdgpu,ati 
  unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz 
  OpenGL: renderer: RENOIR (renoir LLVM 15.0.3 DRM 3.49 5.10.0-21-amd64) 
  v: 4.6 Mesa 22.3.0-devel direct render: Yes 

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Re: [Hardware] Dell 5415: no graphics acceleration

#14 Post by sunrat »

Excellent! You are now using the newer amdgpu driver rather than the old ati driver.

Please edit the title of your first post and add prefix [Solved] so it may help others with the same issue.
“ computer users can be divided into 2 categories:
Those who have lost data
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