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Wifi suddenly stopped working

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debianuse121212
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Wifi suddenly stopped working

#1 Post by debianuse121212 »

Hello everyone, I am a very new user in debian and so far my experience using it has been a blast! until.. suddenly my wifi just stopped working. I am using the gnome desktop environment and usually the wifi icon is there but now it's gone. I have no idea what i did and what happened because there was no error, glitch or anything that I am aware of at the time. Now i am connecting my laptop to my wifi router via ethernet in hope of finding a solution. Thank you so much in advance.

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Re: Wifi suddenly stopped working

#2 Post by Head_on_a_Stick »

Does it work if you load up a live ISO image?
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Re: Wifi suddenly stopped working

#3 Post by lewulff »

Hello, Does your computer have a airplane mode? For example, on mine, "Fn + F6" will toggle airplane mode, turning off both WiFi and Bluetooth.

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Re: Wifi suddenly stopped working

#4 Post by debianuse121212 »

Head_on_a_Stick wrote: 2023-08-19 20:41 Does it work if you load up a live ISO image?
I don't know, i haven't tried yet. But when i was installing debian the wifi works fine and it did until now. I've been using debian for 2 weeks ish

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Re: Wifi suddenly stopped working

#5 Post by debianuse121212 »

lewulff wrote: 2023-08-19 22:48 Hello, Does your computer have a airplane mode? For example, on mine, "Fn + F6" will toggle airplane mode, turning off both WiFi and Bluetooth.
Yes, it does. I'm using a lenovo ideapada 330 14 igm. I have tried enabling and disabling airplane mode but nothing happened

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Re: Wifi suddenly stopped working

#6 Post by Aki »

Hello,

A minimum of basic information is required to try and help you: you have not even indicated which version of Debian you are using.

Please send the output of the command (inxi command must be installed):

Code: Select all

inxi -Fxxz
Use code tags to include the output in a follow-up message.

note: thread moved from "System and network configuration" sub forum to "General questions" sub forums
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Re: Wifi suddenly stopped working

#7 Post by debianuse121212 »

Aki wrote: 2023-08-20 08:13 Hello,

A minimum of basic information is required to try and help you: you have not even indicated which version of Debian you are using.

Please send the output of the command (inxi command must be installed):

Code: Select all

inxi -Fxxz
Use code tags to include the output in a follow-up message.

note: thread moved from "System and network configuration" sub forum to "General questions" sub forums
I apologize. I am using debian version 12. Here's the output of the command. Oh yeah, the wifi icon now appear again but it's not showing any wifi network (infinite loading).

Code: Select all

System:
  Kernel: 6.1.0-11-amd64 arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    Desktop: GNOME v: 43.6 tk: GTK v: 3.24.37 wm: gnome-shell dm: GDM3
    Distro: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Laptop System: LENOVO product: 81D0 v: Lenovo ideapad 330-14IGM
    serial: <superuser required> Chassis: type: 10 v: Lenovo ideapad 330-14IGM
    serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: SDK0Q55731 WIN
    serial: <superuser required> UEFI: LENOVO v: 7XCN41WW date: 06/17/2021
Battery:
  ID-1: BAT0 charge: 9.7 Wh (49.2%) condition: 19.7/30.0 Wh (65.8%) volts: 8.1
    min: 7.6 model: LGC L17L2PF1 serial: <filter> status: charging
CPU:
  Info: dual core model: Intel Celeron N4000 bits: 64 type: MCP
    arch: Goldmont Plus rev: 1 cache: L1: 112 KiB L2: 4 MiB
  Speed (MHz): avg: 897 high: 900 min/max: 800/2600 cores: 1: 900 2: 895
    bogomips: 4377
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel GeminiLake [UHD Graphics 600] vendor: Lenovo driver: i915
    v: kernel arch: Gen-9 ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:3185
  Device-2: Chicony EasyCamera type: USB driver: uvcvideo bus-ID: 1-7:2
    chip-ID: 04f2:b5d7
  Display: wayland server: X.org v: 1.21.1.7 with: Xwayland v: 22.1.9
    compositor: gnome-shell driver: X: loaded: modesetting unloaded: fbdev,vesa
    dri: iris gpu: i915 display-ID: 0
  Monitor-1: eDP-1 model: AU Optronics 0x2e3c res: 1366x768 dpi: 112
    diag: 354mm (13.9")
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel UHD Graphics 600 (GLK
    2) direct-render: Yes
Audio:
  Device-1: Intel Celeron/Pentium Silver Processor High Definition Audio
    vendor: Lenovo driver: snd_hda_intel v: kernel bus-ID: 00:0e.0
    chip-ID: 8086:3198
  API: ALSA v: k6.1.0-11-amd64 status: kernel-api
  Server-1: PipeWire v: 0.3.77 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Lenovo
    driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 1000
    bus-ID: 01:00.0 chip-ID: 10ec:8136
  IF: enp1s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
    vendor: Lenovo driver: ath10k_pci v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 02:00.0 chip-ID: 168c:0042
  IF: wlp2s0 state: up mac: <filter>
Bluetooth:
  Device-1: Qualcomm Atheros type: USB driver: btusb v: 0.8 bus-ID: 1-8:3
    chip-ID: 0cf3:e500
  Report: hciconfig ID: hci0 rfk-id: 4 state: up address: <filter> bt-v: 2.1
    lmp-v: 4.2 sub-v: 25a
Drives:
  Local Storage: total: 465.76 GiB used: 51.77 GiB (11.1%)
  ID-1: /dev/sda vendor: Toshiba model: MQ01ABF050 size: 465.76 GiB
    speed: 6.0 Gb/s serial: <filter>
Partition:
  ID-1: / size: 404.11 GiB used: 8 GiB (2.0%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda1
  ID-3: /home size: 51.61 GiB used: 43.77 GiB (84.8%) fs: ext4
    dev: /dev/sda5
Swap:
  ID-1: swap-1 type: partition size: 900 MiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/sda3
Sensors:
  System Temperatures: cpu: 45.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 206 Uptime: 45m Memory: 3.65 GiB used: 1.78 GiB (48.7%)
  Init: systemd v: 252 target: graphical (5) default: graphical Compilers: N/A
  Packages: 1654 pm: dpkg pkgs: 1619 pm: flatpak pkgs: 35 Shell: Bash
  v: 5.2.15 running-in: gnome-terminal inxi: 3.3.26
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Re: Wifi suddenly stopped working

#8 Post by Head_on_a_Stick »

Load up a live ISO image to test for hardware failure.
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Re: Wifi suddenly stopped working

#9 Post by debianuse121212 »

Head_on_a_Stick wrote: 2023-08-20 16:41 Load up a live ISO image to test for hardware failure.
Okay. I've downloaded the debian live iso and booted on a live usb. Not surprisingly, it worked. I know it's not a hardware issue because it was working before. So, what's the next step?

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Re: Wifi suddenly stopped working

#10 Post by Head_on_a_Stick »

Check the journal.
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Re: Wifi suddenly stopped working

#11 Post by debianuse121212 »

Head_on_a_Stick wrote: 2023-08-21 14:48 Check the journal.
What journal?

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Re: Wifi suddenly stopped working

#12 Post by Head_on_a_Stick »

The systemd journal. Use the `journalctl` command to read the entries or the gnome-logs package if you prefer a GUI.
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Re: Wifi suddenly stopped working

#13 Post by lospala »

on a terminal type

Code: Select all

sudo journalctl  -b  -p3
to see in red what error have been detected on boot
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