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Sound Keeps cutting out on Bluetooth earbuds

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Legion99
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Sound Keeps cutting out on Bluetooth earbuds

#1 Post by Legion99 »

HP Probook 455 G9. Newly set up with Trixie and Cinnamon 5.8.4, JBL wave beam bluetooth earbuds.
Simple issue, I hope. The earbuds pair fine, the audio is good but keeps cutting out for a couple of seconds; good for 5-6 seconds then cuts again for a couple of seconds. Repeat. The earbuds don't unpair. The sound is just on/off. Sound is fine with wired headphones but Bluetooth not so much
Last edited by Legion99 on 2024-04-24 01:55, edited 2 times in total.
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Re: Sound Keeps cutting out on Bluetooth earbuds

#2 Post by sunrat »

Moved to Testing and Unstable subforum.
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Re: Sound Keeps cutting out on Bluetooth earbuds

#3 Post by Legion99 »

Except it isn't 'Testing and Unstable' it happens on 12 as well.
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Re: Sound Keeps cutting out on Bluetooth earbuds

#4 Post by Legion99 »

It turns out this is a known issue, not confined to Debian. The WIFI adaptor, in my case a RTL8852BE PCIe 802.11ax Wireless Network Controller, is the cause. From the research I did the 2.4-GHz channel being used is the culprit. Checking, I was on channel 6 and I changed to channel 11 and fixed the issue.
But it didn't last, the problem returned on Channel 11. If wifi on machine is off problem solved but completely impractical.

This apparently is not an issue under Windows or Mac, just Linux.
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Re: Sound Keeps cutting out on Bluetooth earbuds

#5 Post by sunrat »

Do you have the packages libspa-0.2-bluetooth and firmware-realtek installed?
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