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Display problem with Debian 11 installation.

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RU55EL
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Display problem with Debian 11 installation.

#1 Post by RU55EL »

Hello everyone,

I've run into a problem while attempting to install Debian 11. The installation software boots up just fine from a USB flash drive, but when I choose 'install' the screen becomes 'shredded' and can't be read. I've had no problems before with Debian 7, 8, 9, and 10.

Some info about my system and the installation software attempted:

System: Host: brtv Kernel: 4.19.0-22-amd64 x86_64 bits: 64 Console: N/A
Distro: Debian GNU/Linux 10 (buster)
Machine: Type: Desktop Mobo: Intel model: D54250WYK v: H13922-303 serial: GEWY41700SHG UEFI: Intel
v: WYLPT10H.86A.0054.2019.0902.1752 date: 09/02/2019
CPU: Topology: Dual Core model: Intel Core i5-4250U bits: 64 type: MT MCP L2 cache: 3072 KiB
Speed: 1297 MHz min/max: 800/2600 MHz Core speeds (MHz): 1: 1206 2: 1109 3: 1220 4: 1210
Graphics: Device-1: Intel Haswell-ULT Integrated Graphics driver: i915 v: kernel
Display: server: X.org 1.20.4 driver: i915 tty: 112x28
Message: Advanced graphics data unavailable for root.
Audio: Device-1: Intel Haswell-ULT HD Audio driver: snd_hda_intel
Device-2: Intel 8 Series HD Audio driver: snd_hda_intel
Sound Server: ALSA v: k4.19.0-22-amd64
Network: Device-1: Intel Ethernet I218-V driver: e1000e
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: c0:3f:d5:65:e8:9b
Device-2: Qualcomm Atheros AR928X Wireless Network Adapter driver: ath9k
IF: wlp2s0 state: down
Drives: Local Storage: total: 1020.00 GiB used: 789.24 GiB (77.4%)
ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO 1TB size: 931.51 GiB
ID-2: /dev/sdb vendor: Micron model: MT-32 size: 29.50 GiB
ID-3: /dev/sdc type: USB model: SMI USB DISK size: 58.98 GiB
Partition: ID-1: / size: 20.00 GiB used: 9.52 GiB (47.6%) fs: ext4 dev: /dev/sdb2
ID-2: /home size: 916.70 GiB used: 779.72 GiB (85.1%) fs: ext4 dev: /dev/sda1
ID-3: swap-1 size: 8.51 GiB used: 256 KiB (0.0%) fs: swap dev: /dev/sdb3
Sensors: System Temperatures: cpu: 35.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info: Processes: 178 Uptime: 14m Memory: 6.77 GiB used: 1.06 GiB (15.7%) Shell: bash inxi: 3.0.32

Installation images attempted:

3.8G Feb 2 2022 firmware-11.2.0-amd64-DVD-1.iso

3.7G Oct 30 09:34 debian-11.5.0-amd64-DVD-1.iso

I didn't find anything helpful with searches. Maybe this isn't such a common problem?
Any ideas how I can solve this problem?

p.H
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Re: Display problem with Debian 11 installation.

#2 Post by p.H »

RU55EL wrote: 2022-12-11 22:59 the screen becomes 'shredded'
Can you describe it more precisely, or post a screen shot ?
Did you try the text and graphic install ?
Did you boot the installer in EFI or BIOS/legacy mode ? Did you try the other mode ?
You may try a live image - select live system, not install.

I may have had a similar issue on HP Elitebook laptops with EFI boot, related with the efifb graphic driver. The workarounds were either to set a gfxpayload= value in GRUB or pass a video= kernel parameter.

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RU55EL
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Re: Display problem with Debian 11 installation.

#3 Post by RU55EL »

I did try text install or simply "Install" and "Graphic install" on the selection screen when booted from the installation flash drive. Both resulted in the same "shredded" screen.

I did try EFI and BIOS boot, I have a photo of the result of each.

I haven't tried live disk, I will try that. And I will look into the GRUB suggestions and report back.

Thanks.

EFI boot
https://postimg.cc/879HqvF7


BIOS boot
https://postimg.cc/7CzVDL7m

mel2099
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Re: Display problem with Debian 11 installation.

#4 Post by mel2099 »

I'm having the exact same issue on a ASUS - PRIME A320M-K motherboard (Ryzen 5 processor)

Were you able to solve it somehow?

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Re: Display problem with Debian 11 installation.

#5 Post by sunrat »

@mel2099 Please start a new topic for your issue and include full description of your issue and system details. Your system is different from that of OP so may require different analysis and solutions.
“ computer users can be divided into 2 categories:
Those who have lost data
...and those who have not lost data YET ”
Remember to BACKUP!

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RU55EL
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Re: Display problem with Debian 11 installation.

#6 Post by RU55EL »

mel2099 wrote: 2023-03-12 00:19 I'm having the exact same issue on a ASUS - PRIME A320M-K motherboard (Ryzen 5 processor)

Were you able to solve it somehow?
I have not been able to solve it so far, but I haven't spent a lot of time investigating.

I suggest that you follow Sunrat's advice and start a new thread with a detailed description of your hardware and the results or outcome when you try to install Debian.

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