MATE -- network monitor applet doesn't show data in Debian 12

[stilnovo]

Hi to Everybody!

On three machines I've got the same problem: the network monitor applet doesn't show the traffic data.

As you can see from the image, although the network is working in a good way, the counters are always to zero.

An anomaly is in the settings: I select the right network, but it always stays on 'default' and not on the network I choose.

Two machines have a fresh install (but they had Debian 11 with Mate, where Network Monitork applet used to give correct data), one machine is upgraded from Debian 11.

Thanks in advance for your help.

[stilnovo]

If the question is too difficult, another (maybe) easier question could be: is there an alternative in Mate for the network data? I need it above all since I always use my mobile as hotspot for internet and so it's very useful to check the consumptions...

[Aki]

Hello,

I don’t use “Mate” as Desktop Environment, but I suppose the network monitor applet can be configured to choose the monitored network interface.

If you want to collect network statistics over time, an useful tool can be:

• https://packages.debian.org/bookworm/vnstat

[stilnovo]

Hi @Aki!

Thanks for your reply.

I suppose the network monitor applet can be configured to choose the monitored network interface.

The problem is right this: I configure, as I have always done during the last versions of Mate,the network to be monitored, but it always remains on the 'default' option... and the data don't move from zero.

I would need a tool like the one is not working, it's useful to know in real time the internet usage.

Since I have this problem on the three machines I have configured, I thought it was something diffused...

[Aki]

What’s the name of the program that handles the network monitor applet in “Mate”?

EDIT: perhaps this applies to your case:

• Debian Bug report #1017429 - mate-applets: net-speed applet does not show anything

• mate-netspeed-applet not working with wireless devices # 611

[stilnovo]

@Aki

Yes, specially the second one I think it's right my case!!

Thank you, now that you have singled out the problem, what should I do? I see that it has happened to Arch, Ubuntu, LinuxMint users...and now also to Debian user

[Aki]

Thank you, now that you have singled out the problem, what should I do?

You can send a follow-up report to the existing Debian bug report (https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1017429) for "mate-applets" Debian package.

Please report as much as possible information about your network configuration and about default network card. Report if you are using, for example, a VPN. The output from following commands can be useful:

Code: Select all

ip address
ip link
ip route
lspci -vnn
lsub
inxi -Fxxxz

[stilnovo]

Ok, I have written a follow-up report as you suggested to the existing Debian bug report, including the output of the commands you suggested (by the way, what is "lsub"?).

[stilnovo]

@Aki

A question: what could I use in alternative to Network manager applet to check my real time internet usage in Mate desktop?

Thanks in advance

[Aki]

Hello,

Ok, I have written a follow-up report as you suggested to the existing Debian bug report, including the output of the commands you suggested (by the way, what is "lsub"?).

The follow-up report has reached the bug report in the Debian Bug Tracking System (DBTS) at:

• https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1017429

I would suggest to use the program named reportbug to create such a report in the future. If you are interested in, please open a new discussion in the "General Question" sub-forum.

Can you confirm that only the wireless network interface card is affected by the issue ?

Does the Network Monitor applet work correctly with the Ethernet (wired) network card ?

[Aki]

Hello,

Waiting for the answers to previous post, I installed mate and mate-netspeed-applet in a Debian Bookworm 12.1.

Unfortunately, I wasn't able to replicate the problem with either a wireless or wired network adapter.

The mate-netspeed-applet uses the glibtop_get_netlist(...) function from the libgtop library to get the list of network interfaces.

Can you verify that the mate-netspeed-applet and libgtop library are updated ? You can check with the following commands:

Code: Select all

script log.txt
sudo apt update
apt list "libgtop*"
apt list mate-applets
cat /etc/debian_version
apt --simulate full-upgrade
exit

Previous commands and their outputs will be in the log.txt file whose contents you can send in the body of a follow-up message (enclosing them in code tags).

---
[1] https://gitlab.gnome.org/GNOME/libgtop/-/blob/master/examples

[stilnovo]

Hi,

excuse me for my late reply.

Can you confirm that only the wireless network interface card is affected by the issue ?

Does the Network Monitor applet work correctly with the Ethernet (wired) network card ?

Well, I can't confirm, I don't have on those machines the possibility of a wired connection, only an hotspot one, so I don't know if the applet works on an ethernet connection. Even in the office we have only wifi, I don't have an idea where I could eventually try a wired connection.


log.txt

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Script started on 2023-09-16 11:47:29+02:00 [TERM="xterm-256color" TTY="/dev/pts/0" COLUMNS="80" LINES="24"]
#[?2004h#]0;zambo@hptatini: ~##[01;32mzambo@hptatini#[00m:#[01;34m~#[00m$ sudp ##[K##[Ko apt update
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[sudo] password di zambo: 
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Trovato:1 http://deb.debian.org/debian bookworm InRelease
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Scaricamento di:15 http://deb.debian.org/debian bookworm-updates/main amd64 Packages T-2023-09-14-2007.09-F-2023-09-14-2007.09.pdiff [2.098 B]

                    
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Scaricamento di:16 http://deb.debian.org/debian bookworm-updates/main Translation-en T-2023-09-14-2007.09-F-2023-09-14-2007.09.pdiff [1.766 B]
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Scaricamento di:16 http://deb.debian.org/debian bookworm-updates/main Translation-en T-2023-09-14-2007.09-F-2023-09-14-2007.09.pdiff [1.766 B]
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Recuperati 281 kB in 2s (185 kB/s)

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7 pacchetti possono essere aggiornati: eseguire "apt list --upgradable" per vederli.
#[?2004h#]0;zambo@hptatini: ~##[01;32mzambo@hptatini#[00m:#[01;34m~#[00m$ #[7mapt list "libgtop*"#[27m###################apt list "libgtop*"
#[?2004l

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#[32mlibgtop-2.0-11#[0m/stable,now 2.40.0-2 amd64 [installato, automatico]
#[32mlibgtop2-common#[0m/stable,now 2.40.0-2 all [installato, automatico]
#[32mlibgtop2-dev#[0m/stable 2.40.0-2 amd64
#[32mlibgtop2-doc#[0m/stable 2.40.0-2 all
#[?2004h#]0;zambo@hptatini: ~##[01;32mzambo@hptatini#[00m:#[01;34m~#[00m$ #C#[7mapt list mate-applets#[27m
#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[Capt list mate-applets#######################[1P
#[?2004l

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#[32mmate-applets#[0m/stable,now 1.26.1-1 amd64 [installato, automatico]
#[?2004h#]0;zambo@hptatini: ~##[01;32mzambo@hptatini#[00m:#[01;34m~#[00m$ #[7mcat /etc/debian_version#[27m
#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[Ccat /etc/debian_version
#[?2004l
12.1
#[?2004h#]0;zambo@hptatini: ~##[01;32mzambo@hptatini#[00m:#[01;34m~#[00m$ C##[K#[7mapt --simulate full-upgrade#[27m
#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[C#[Capt --simulate full-upgrade
#[?2004l
Nota: questa è solo una simulazione.
      apt necessita dei privilegi di root per la normale esecuzione.
      Inoltre, il meccanismo di blocco non è attivato e non è quindi
      utile dare importanza a tutto ciò per una situazione reale.

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I seguenti pacchetti saranno aggiornati:
  firefox-esr firefox-esr-l10n-it google-chrome-stable libwebp7 libwebpdemux2
  libwebpmux3 microsoft-edge-stable
7 aggiornati, 0 installati, 0 da rimuovere e 0 non aggiornati.
Inst google-chrome-stable [117.0.5938.62-1] (117.0.5938.88-1 Google:1.0/stable [amd64])
Inst microsoft-edge-stable [116.0.1938.81-1] (117.0.2045.31-1 edge stable:stable [amd64])
Inst firefox-esr-l10n-it [102.15.0esr-1~deb12u1] (102.15.1esr-1~deb12u1 Debian-Security:12/stable-security [all]) []
Inst firefox-esr [102.15.0esr-1~deb12u1] (102.15.1esr-1~deb12u1 Debian-Security:12/stable-security [amd64])
Inst libwebp7 [1.2.4-0.2] (1.2.4-0.2+deb12u1 Debian-Security:12/stable-security [amd64])
Inst libwebpdemux2 [1.2.4-0.2] (1.2.4-0.2+deb12u1 Debian-Security:12/stable-security [amd64])
Inst libwebpmux3 [1.2.4-0.2] (1.2.4-0.2+deb12u1 Debian-Security:12/stable-security [amd64])
Conf google-chrome-stable (117.0.5938.88-1 Google:1.0/stable [amd64])
Conf microsoft-edge-stable (117.0.2045.31-1 edge stable:stable [amd64])
Conf firefox-esr-l10n-it (102.15.1esr-1~deb12u1 Debian-Security:12/stable-security [all])
Conf firefox-esr (102.15.1esr-1~deb12u1 Debian-Security:12/stable-security [amd64])
Conf libwebp7 (1.2.4-0.2+deb12u1 Debian-Security:12/stable-security [amd64])
Conf libwebpdemux2 (1.2.4-0.2+deb12u1 Debian-Security:12/stable-security [amd64])
Conf libwebpmux3 (1.2.4-0.2+deb12u1 Debian-Security:12/stable-security [amd64])
#[?2004h#]0;zambo@hptatini: ~##[01;32mzambo@hptatini#[00m:#[01;34m~#[00m$ exit
#[?2004l
exit

Script done on 2023-09-16 12:44:10+02:00 [COMMAND_EXIT_CODE="0"]

[stilnovo]

Hi,

in the meanwhile, what could I use instead of network manager applet? Is there an alternative?

Thanks in advance.

[Aki]

in the meanwhile, what could I use instead of network manager applet? Is there an alternative?

It's a bit overkill, but you may consider https://packages.debian.org/bookworm/monitorix. If you want to take a look at it before installing, a video is available here.

[stilnovo]

Thanks @Aki for your suggestion: I've seen the video and you are right, it's a bit overkill!

The mate network manager applet is very useful: light and integrated in the desktop. I would need only the in-out real time datas: is there something similar for gnome that I could install for Mate?

[stilnovo]

Nobody has a suggestion?
thanks in advance

[dlu2021]

I wonder if it would be possible to use something like the dconf-editor application to set the correct network for the netspeed applet, to see if it sticks then?

[Aki]

The mate network manager applet is very useful: light and integrated in the desktop. I would need only the in-out real time datas: is there something similar for gnome that I could install for Mate?

You may use the Mate System Monitor:

• it can be added to the tray panel

• it has a network sub-panel

• it can be opened from the tray panel

• it show tool tip labels

You can find more information here:

• MATE System Monitor

It would be interesting to understand/debug why the mate-netspeed-applet does not work fine in your installation, any way.

[stilnovo]

@Aki: I have got this problem on a total of three machines: one is mine (and here I've sent all the requested infos), another one I can recover the informations (it's a customer that is close to me) and the third machine is in the hands of a customer that is not close to me so it's difficult to have his computer in my hands...
So, summarizing, in short time I should be able to recover the data on a second machine, while for the third one it's more difficult... tell me if I have to do this

[Aki]

Hello,

Was the Mate System Monitor applet suggestion useful to you ?

@Aki: I have got this problem on a total of three machines: one is mine (and here I've sent all the requested infos), another one I can recover the informations (it's a customer that is close to me) and the third machine is in the hands of a customer that is not close to me so it's difficult to have his computer in my hands... So, summarizing, in short time I should be able to recover the data on a second machine, while for the third one it's more difficult... tell me if I have to do this

It should be reproducible by others for debug purposes. I cannot reproduce it, as already wrote in previous posts. Therefore, I suspect it is caused by something with your installation(s).

How did you install Debian in these three computers ? Did you use the Debian Installer ISO or the Debian Live ISO ?

What is the output of the following reportbug command (it will report dependencies for the affected package) ?

Code: Select all

reportbug --template --no-bug-script