[Forum] Verification emails not received - GMail

[FreewheelinFrank]

There is currently an issue with forum membership verification emails not being received to GMail email accounts.

This is due to a change made by GMail to its email guidelines in February 2024.

https://support.google.com/a/answer/811 ... ll-senders

The forum administration team is working on implementing the new requirements.

If you have tried to register at the forum recently with a GMail account, please accept our apologies. Other email providers are not affected. Please use an alternative email address if possible, or be patient until the issue is fixed.

For existing members with GMail accounts, new post notifications and other notifications from the forum to GMail accounts may also not be received until the new requirements are implemented.

[reformedhatter]

Thanks, for this. I remembered my details and have been able to login and read this.

[donald]

As of this post, we do not have any update.

AOL emails are going through it seems, however gmail, yahoo, and some proton emails are not being received. We will keep this thread open for updates.

If you have another email provider please use them to register.

Even if you or your company own your domain, you will need to check to see If you/company uses a service provider like gmail/yahoo... etc for email/dns/storage, if so your emails will not be received.

[donald]

Proton mail confirmed working:

From: forums@forums.debian.net
Inbox 8:04 PM Thursday, February 29th, 2024 at 8:04 PM
To: donaldtestaccount

Please keep this email for your records. Your account information is as
follows:

[donald]

To ease the burden here, if you have an email account serviced by one of the above, register your account and send an email to the forum. We can use that manner to validate some account activation.

Again: Register 1st, wait for the email, if it is not received using the email address you used to register send us an email and we can try to activate the account for you.

[donald]

Tuta mail confirmed working.

Date: Mar 4, 2024, 23:14
From: forums@forums.debian.net
Subject: Welcome to "Debian User Forums"

Welcome to Debian User Forums forums

Please keep this email for your records. Your account information is as
follows:

[friendlysalmon88]

I've had great success with using email addresses from SDf which is a Unix users group that I'm a member of that forward to a yahoo email address.

[OGSelfHosting]

I signed up today (sorry it took me so long!). My email went to spam in gmail. Not a biggie so maybe this is already a partial fix from Google? Maybe consider updating your post to say "you can also check spam.."? I simply clicked "not spam" in gmail so hopefully all my emails from forums are now cleared. THANK YOU.

[sunrat]

I signed up today (sorry it took me so long!). My email went to spam in gmail. Not a biggie so maybe this is already a partial fix from Google? Maybe consider updating your post to say "you can also check spam.."? I simply clicked "not spam" in gmail so hopefully all my emails from forums are now cleared. THANK YOU.

Thanks for letting us know. Potentially good news.
I'm sceptical as to whether clicking "not spam" once will prevent further emails from going to spam though. Gmail is weird like that.

[Enigma83]

There is currently an issue with forum membership verification emails not being received to GMail email accounts.

This is due to a change made by GMail to its email guidelines in February 2024.

https://support.google.com/a/answer/811 ... ll-senders

The forum administration team is working on implementing the new requirements.

If you have tried to register at the forum recently with a GMail account, please accept our apologies. Other email providers are not affected. Please use an alternative email address if possible, or be patient until the issue is fixed.

For existing members with GMail accounts, new post notifications and other notifications from the forum to GMail accounts may also not be received until the new requirements are implemented.

This new requirement by Google might explain why it took a few hrs before I received the activation email when I registered. But it was only a case of delayed, rather than not received at all. I registered in January 2024, whereas the policy took effect the month after, so maybe it was just coincidence.

Edit: it looks like I'm receiving emailed forum notifications just fine (Gmail), although they're a bit delayed. Maybe Google's servers are holding back certain emails until their automated system has reviewed them?

[donald]

We have been given a slight solution to these issues and implement them in place within the next few days.