CUPS + HP 710C = no working!

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goweropolis
Posts: 136
Joined: 2004-09-15 21:35
Location: Vancouver, Canada

CUPS + HP 710C = no working!

#1 Post by goweropolis »

Hi guys,

I am stuck trying to get CUPS to work with my HP 710C printer. I used the excellent CUPS web interface and added the printer and everything looks good. But when I try and send a test page, the interface shows success but nothing arrives at the printer. Printing from applications doesn't work either. Here's one section of the error log:

Code: Select all

I [31/Dec/2004:16:57:32 -0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=2136)
I [31/Dec/2004:16:58:59 -0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=2146)
I [31/Dec/2004:16:58:59 -0800] Adding start banner page "none" to job 1.
I [31/Dec/2004:16:58:59 -0800] Adding end banner page "none" to job 1.
I [31/Dec/2004:16:58:59 -0800] Job 1 queued on 'HP710C' by 'root'.
I [31/Dec/2004:16:58:59 -0800] Started filter /usr/lib/cups/filter/pstops (PID 2147) for job 1.
I [31/Dec/2004:16:58:59 -0800] Started filter /usr/lib/cups/filter/pstoraster (PID 2148) for job 1.
I [31/Dec/2004:16:58:59 -0800] Started filter /usr/lib/cups/filter/rastertohp (PID 2149) for job 1.
I [31/Dec/2004:16:58:59 -0800] Started backend /usr/lib/cups/backend/parallel (PID 2150) for job 1.
I [31/Dec/2004:16:59:43 -0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=2159)
I [31/Dec/2004:16:59:58 -0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=2163)
I [31/Dec/2004:17:00:03 -0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=2165)
I [31/Dec/2004:17:00:05 -0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=2166)
Anyone have any suggestions? Thanks.

tim
Posts: 236
Joined: 2004-03-13 02:18
Location: New Mexico

#2 Post by tim »

You need to install a package called hpoj (apt-get install hpoj). After you've installed it, restart cups (/etc/init.d/cupsys restart) and then enter the cups web interface. When you come to the "device'' page, make sure to choose the "ptal" option. For more info check out this web site:
http://hpoj.sourceforge.net/
And after you've installed hpoj you can look in /usr/share/doc/hpoj/html/index.html for detailed instructions about how to set up your printer.

Tim
Grieve not for happy Claudius, he is dead;
And empty is his skull.
Pity no longer, arm-in-arm with Dread,
Walks that polished hall.

Joy, too, is fled.
But no man can have all.

--Edna St. Vincent Millay

goweropolis
Posts: 136
Joined: 2004-09-15 21:35
Location: Vancouver, Canada

#3 Post by goweropolis »

Thanks very much for the response. I installed hpoj no problem, but running /etc/init.d/hpoj setup gives me:

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Probe for parallel-connected devices ([y]/n)?  y

Successfully loaded kernel module "lp" for the device probe.

Warning: Probing incorrect I/O port addresses could result in system
instability and/or data loss!  Consult your hardware documentation, BIOS
setup and/or kernel messages to verify correct base addresses in the
following prompts.   Also, take care not to probe parallel ports that
have non-printer devices (such as disk or tape drives) connected.

Probe parallel port "-base 0x378 -basehigh 0x778 -device /dev/lp0" (y/[n])?  y

    *** Found "DESKJET 710C" but failed to communicate with it!
    *** Elapsed time for this attempt was 1 second(s).
    *** Check syslog file for ptal-mlcd error messages.
    *** See hpoj documentation for troubleshooting information.

Press <Enter> alone to continue, or if you would like to probe an
undetected parallel port, then enter its hexadecimal base address
(such as "378", "278", or "3BC") here --->  
Looking at /var/log/syslog gives me the following detail:

Code: Select all

Jan  9 11:03:46 debian ptal-mlcd: SYSLOG at ExMgr.cpp:3512, dev=<mlc:par:probe>, pid=16667, e=2, t=1105297426         Using parallel port '-porttype ecphw -base 0x378 -basehigh 0x778'. 
Jan  9 11:03:46 debian ptal-mlcd: SYSLOG at ExMgr.cpp:652, dev=<mlc:par:probe>, pid=16668, e=2, t=1105297426         ptal-mlcd successfully initialized. 
Jan  9 11:03:46 debian ptal-mlcd: ERROR at ExMgr.cpp:2552, dev=<mlc:par:probe@/dev/lp0>, pid=16668, e=11, t=1105297426         llioOpen: No supported interface on this device! 
Checking the hpoj website, it doesn't appear to support the HP710C. I am currently at the pnm2ppa website trying to get more information on setting up my 710C correctly. Will update here if I get anywhere.

tim
Posts: 236
Joined: 2004-03-13 02:18
Location: New Mexico

#4 Post by tim »

Sorry, I thought your 710 was an officejet. (I have a k series officejet and the hpoj lets me print and scan.) Is it a multifunction machine? Have you tried connecting it to a usb port rather a parallel port? You might want to subscribe to the hpoj mailing list. It's free and I've found it to be very helpful. You can subscribe at this site:

http://lists.sourceforge.net/lists/listinfo/hpoj-devel

HP has also released a new driver, called hplip. I haven't tried it yet but you can find info here:

http://hpinkjet.sourceforge.net/

Good luck,

Tim
Grieve not for happy Claudius, he is dead;
And empty is his skull.
Pity no longer, arm-in-arm with Dread,
Walks that polished hall.

Joy, too, is fled.
But no man can have all.

--Edna St. Vincent Millay

goweropolis
Posts: 136
Joined: 2004-09-15 21:35
Location: Vancouver, Canada

#5 Post by goweropolis »

Thanks for the response again Tim.

From the FAQ at http://hpinkjet.sourceforge.net/ :
Q. Are drivers available for the 710C, 712C, 720C, 722C, 820Cse, 820Cxi, 1000Cse, or 1000Cxi printers?
A. Currently we do not support these printers in our latest release. They are based upon a host-based printing architecture, and we weren't able to incorporate them into the current release. We are evaluating how we would be able to incorporate these products in future releases. Currently ghostscript print filters for these products can be found at the pnm2ppa project at http://sourceforge.net/projects/pnm2ppa/ .
Unfortunately, that takes me back to pnm2ppa which hasn't been working for me. I'll have to try re-reading the documentation and taking a run at again.

tim
Posts: 236
Joined: 2004-03-13 02:18
Location: New Mexico

#6 Post by tim »

I noticed that message about the 710 last night while I was browsing HP's site. You might want to try subscribing to the hpoj list anyway and see if someone on the list can help you.
Grieve not for happy Claudius, he is dead;
And empty is his skull.
Pity no longer, arm-in-arm with Dread,
Walks that polished hall.

Joy, too, is fled.
But no man can have all.

--Edna St. Vincent Millay

something-memorable
Posts: 1
Joined: 2008-05-26 11:17

cups + hp-710c works !

#7 Post by something-memorable »

YEH ! IT works !
--------------------------------------------------------------------------------
http://www.linuxprinting.org/show_print ... skJet_710C
download the ppd file ;

remember where put it - its the printer driver

as root , install pnm2ppa

> apt-get install pnm2ppa

if you try to print using cups without pnm2ppa installed you get crap like "/usr/lib/cups/filter/foomatic-rip failed"

stop and start cups

stop cups
> /etc/init.d/cupsys stop

start it up again
> /etc/init.d/cupsys start

open a browser to either locations , to see cups
http://localhost:631
http://127.0.0.1:631

now try print a test page , should hear printer get to work immediately.
----------------------------------------------------------------------------------
i also did this , just in case

removed hplip because it does not support hp710c
> apt-get -f -y remove hplip

copy the ppd file to /etc/cups
> cp HP-DeskJet_710C-pnm2ppa.ppd /etc/cups

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