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problems with mounting external drive
Posted: 2013-04-01 14:20
by Rhennlor
I've used linux for many years but I'm new to debian and now I have a problem that I don't know how to solve.
I run wheezy testing version on a laptop. I have little knowledge in using a terminal.
I have googled, read the man page and also searched here on the forum with no luck before writing this message.
When trying to mount (using nautilus) the connected external drive I get this message:
"Error mounting: mount exited with exit code 1: helper failed with:
Unprivileged user can not mount NTFS block devices using the external FUSE
library. Either mount the volume as root, or rebuild NTFS-3G with integrated
FUSE support and make it setuid root. Please see more information at
http://tuxera.com/community/ntfs-3g-faq/#unprivileged"
It would be perfect if it asked me for root password but it doesn't, it only gives me that message. I don't know what type of solution is the easiest for this, but I would very much like to avoid having to use a terminal every time I connect that external drive.
Hopefully someone knows how to solve this little problem. Thank you very much in advance!
Re: problems with mounting external drive
Posted: 2013-04-01 20:16
by makh
if it can be mounted on cli, then there can be a policy issue with your gnome (gnome-volume-manager).
you may edit, but the file may be different for gnome.
/usr/share/polkit-1/actions/org.freedesktop.udisks.policy
Re: problems with mounting external drive
Posted: 2013-04-01 21:46
by Rhennlor
I have an update on this problem since I did some "detective work" today. My previous thoughts about user privileges seem to have been wrong.
These mount normal:
WD 250 with ext3/ext4
WD 250 with FAT32
This one is the problem:
WD 500 with NTFS
I wonder if this is a general, broad NTFS problem or something concering my particular debian system and/or external drive.
I know since before that NTFS has alot of problems with free software. So should I then give this up and try to reformat the disk into something else or is there a good workaround?
Re: problems with mounting external drive
Posted: 2013-04-02 09:01
by makh
Probably your problem is:
Re: problems with mounting external drive
Posted: 2013-04-02 09:48
by Rhennlor
makh wrote:Probably your problem is:
Ok, well it's not _that_ important to fix this problem. I will migrate the disk contents to other drives and then simply reformat it into linux file systems.
Thanks, I appreciate the help. I now know how to solve the problem in a good way: first migration and then new file system.
Re: problems with mounting external drive
Posted: 2013-04-02 09:54
by dilberts_left_nut
FWIW I got no problem mounting NTFS volumes.
I have ntfs-3g installed (no further shagging about required) and am in the plugdev & fuse groups (not sure if either matters but if you're not, try that first).
Re: problems with mounting external drive
Posted: 2013-04-02 13:31
by sakamoto
Rhennlor wrote:I've used linux for many years but I'm new to debian and now I have a problem that I don't know how to solve.
I run wheezy testing version on a laptop. I have little knowledge in using a terminal.
I have googled, read the man page and also searched here on the forum with no luck before writing this message.
When trying to mount (using nautilus) the connected external drive I get this message:
"Error mounting: mount exited with exit code 1: helper failed with:
Unprivileged user can not mount NTFS block devices using the external FUSE
library. Either mount the volume as root, or rebuild NTFS-3G with integrated
FUSE support and make it setuid root. Please see more information at
http://tuxera.com/community/ntfs-3g-faq/#unprivileged"
It would be perfect if it asked me for root password but it doesn't, it only gives me that message. I don't know what type of solution is the easiest for this, but I would very much like to avoid having to use a terminal every time I connect that external drive.
Hopefully someone knows how to solve this little problem. Thank you very much in advance!
i am sure that you installed debian from an usb device, correct? if so, please post your /etc/fstab
the last line of fstab (usb related) will probably be the reason of your troubles and should be removed. but please post first your fstab in here. thanks
Re: problems with mounting external drive
Posted: 2013-04-02 14:05
by makh
@ dilberts_left_nut
The problem does exists.
....
My ntfs partition on a external-usb-IDE mounts without issue (on my wheezy + openbox + thunar).
....
My passport ntfs partition despite all your options including, doesnt mount. On the other way, mounts on cli via ntfs-3g, only.
....
It can be assumed that the problem is not with ntfs-3g but the file manager or some other configuration or the partition table.
Re: problems with mounting external drive
Posted: 2013-04-02 14:19
by sakamoto
it's fstab related!!
post your fstab please
/etc/fstab
Re: problems with mounting external drive
Posted: 2013-04-02 14:45
by Rhennlor
sakamoto wrote:it's fstab related!!
post your fstab please
/etc/fstab
Interesting! Yes, I installed it from a USB stick. The wheezy testing version.
Here is my fstab (I hope):
Code: Select all
# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
/dev/mapper/lv--246-root / ext4 errors=remount-ro 0 1
# /boot was on /dev/sda1 during installation
UUID=7e184d1e-8060-49f7-aaf4-cf002744abd4 /boot ext2 defaults 0 2
/dev/mapper/lv--246-swap_1 none swap sw 0 0
/dev/sdb1 /media/usb0 auto rw,user,noauto 0 0
Re: problems with mounting external drive
Posted: 2013-04-02 14:46
by sakamoto
remove last line
/dev/sdb1 /media/usb0 auto rw,user,noauto 0 0
and leave a blank line at the end. reboot and issue will be solved
please confirm and file a bug report as the usb installer incorrectly leaves this line in fstab
Re: problems with mounting external drive
Posted: 2013-04-02 16:19
by makh
sakamoto wrote:remove last line
/dev/sdb1 /media/usb0 auto rw,user,noauto 0 0
and leave a blank line at the end. reboot and issue will be solved
please confirm and file a bug report as the usb installer incorrectly leaves this line in fstab
Same problem with my ntfs partition, now resolved.
Re: problems with mounting external drive
Posted: 2013-04-02 16:21
by makh
NOTE: My installation was from the CD, not usb. Thank you sakamoto!
Re: problems with mounting external drive
Posted: 2013-04-02 16:24
by makh
One thing, I needed to put the non-free hardware deb package during install, on the usb, this put it for automounting as an additional hardisk/disk, and struck this single ntfs partition afterwards.
Re: problems with mounting external drive
Posted: 2013-04-02 16:52
by sakamoto
makh wrote:NOTE: My installation was from the CD, not usb. Thank you sakamoto!
welcome... please log a bug report if not yet done
Re: problems with mounting external drive
Posted: 2013-08-14 00:18
by rlcastrobh
sakamoto wrote:remove last line
/dev/sdb1 /media/usb0 auto rw,user,noauto 0 0
and leave a blank line at the end. reboot and issue will be solved
please confirm and file a bug report as the usb installer incorrectly leaves this line in fstab
Problem solved for me, thank you very much.
Re: problems with mounting external drive
Posted: 2013-08-14 08:26
by sunrat
Solved the same problem for me by simply removing the entry in fstab I had been trying to tweak for ages. Thanks guys!
That link that makh posted is quite amusing - partition bigger than drive! Haha.
http://thenubbyadmin.com/2011/03/08/get ... necessary/
Re: problems with mounting external drive
Posted: 2013-10-04 20:05
by korntera007
Hi, I just would like to say that I had the same problem mounting an NTFS external disk and the problem was solved commenting that line from the fstab file in Debian 7.
Thanks a lot!!!!
Re: problems with mounting external drive
Posted: 2013-10-14 12:26
by neo1691
I am having the same problem. Here is my fstab
Code: Select all
# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
# / was on /dev/sda7 during installation
UUID=3994a52f-9843-4ccb-85d1-1f0037a7bdd7 / ext4 errors=remount-ro 0 1
# /home was on /dev/sda6 during installation
UUID=873960ac-b205-4675-9418-694d633d7f0a /home ext4 defaults 0 2
# /tmp was on /dev/sda8 during installation
UUID=e51c2c30-d1d0-43ab-a7f0-77e895fff9f3 /tmp ext4 defaults 0 2
# /usr was on /dev/sda10 during installation
UUID=5035e6ca-0bc0-4ef4-9ebe-fa62ab6a6959 /usr ext4 defaults 0 2
# /var was on /dev/sda11 during installation
UUID=d67d34b8-3850-40d0-8fd0-cb8a02a20630 /var ext4 defaults 0 2
# swap was on /dev/sda9 during installation
UUID=33e5d968-73a2-4b6c-9758-055d66fcf868 none swap sw 0 0
/dev/sr0 /media/cdrom0 udf,iso9660 user,noauto 0 0
/dev/sdb1 /media/usb0 auto rw,user,noauto 0 0
/dev/sdb2 /media/usb1 auto rw,user,noauto 0 0
/dev/sdc1 /media/usb2 auto rw,user,noauto 0 0
/home/neo1691/iso-files/debian-7.1.0-amd64-DVD-1.iso /media/dvd1-mountpoint iso9660 loop,ro 0 0
/home/neo1691/iso-files/debian-7.1.0-amd64-DVD-2.iso /media/dvd2-mountpoint iso9660 loop,ro 0 0
/home/neo1691/iso-files/debian-7.1.0-amd64-DVD-3.iso /media/dvd3-mountpoint iso9660 loop,ro 0 0
/dev/sda3 /media/Neo ntfs rw 0 0
/dev/sda2 /media/Windows ntfs rw 0 0
/dev/sda5 /media/Workstation ntfs rw 0 0
The last three entries are for auto-mounting windoze partitions on startup
And the iso-files entries are for automounting debian iso's on startup
Please help
Re: problems with mounting external drive
Posted: 2013-10-14 13:26
by sunrat
@ neo1691
Comment out the sdb and sdc lines. You probably don't need to mount the DVD isos either so comment those lines as well.